Thousand Oaks • 50 milesRemote · Hybrid · Onsite · Field · All Environments
Thousand Oaks • 50 milesRemote · Hybrid · Onsite · Field · All Environments
Thousand Oaks • 50 milesRemote · Hybrid · Onsite · Field · All Environments
Thousand Oaks • 50 milesRemote · Hybrid · Onsite · Field · All Environments
137 customer experience program manager jobs at 105 companies in Thousand Oaks, CA
3mo
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Program Manager, Customer Experience and Insights Team
Hawthorne, California, United States
$74k-$130k/yr OnsiteFull Time
3+ YOE3+ years program management; cross-functional with tech/non-tech; data-driven; AI-enabled workflows; stakeholder management; strong communication; proficient with project tools.
JIRA, Confluence, Asana
1mo
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Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
1d
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Program Manager
Burbank, California, United States
$140k/yr OnsiteFull Time
5+ YOEBachelor’s degree in engineering or business, 5+ years of progressively responsible experience, and program management expertise. Aerospace, Lean, Six Sigma, manufacturing, customer, cost, and schedule experience preferred.
CNC, EVMS, 5S
2w
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Sr Program Manager
Torrance or Phoenix
$219k-$274k/yr HybridFull Time
8+ YOEMust be US citizen; minimum 8 years program management experience; strong leadership, strategic thinking, stakeholder management, and risk mitigation skills; experience with complex customer programs.
2mo
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Program Manager
Seattle or Olympia or Los Angeles
$80k-$100k/yr HybridFull Time
5+ YOE5-7 years program or project management in manufacturing/engineering; strong organizational and communication skills; customer-focused; knowledge of manufacturing processes (3D printing, CNC, injection molding a plus); Office 365; GD&T; experience with HubSpot, NetSuite, Monday.com.
Office 365, GD&T, HubSpot, NetSuite, Monday.com
1mo
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Program Manager (Aerospace)
Simi Valley, California, United States
$111k-$195k/yr OnsiteFull Time
5+ YOEBachelor's degree required, 5+ years aerospace manufacturing program/project experience, PMP certification required (within 6 months), strong program management, contract negotiation, financial and customer-facing skills.
2mo
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Senior Program Manager
El Segundo, California, United States
$193k-$236k/yr OnsiteFull Time
12+ YOE12+ years program or subcontract management experience; BS/MS in engineering; aerospace systems/design experience; familiarity with RF/communication/satellite systems; CAM, risk management, EVMS, integrated master plans/schedules; experience with government customers; PMP preferred.
EVMS
1mo
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Program Manager
Santa Clarita, California, United States
$125k-$167k/yr OnsiteFull Time
7+ YOEUS citizen able to obtain DOD security clearance, 7+ years defense/aerospace experience, Bachelor's or Master's in ECE preferred, PMP or MBA desirable, strong schedule/cost management and customer-facing skills.
1w
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Program Manager, DFR - Los Angeles
Los Angeles, California, United States
$145k-$180k/yr OnsiteFull Time
Experience managing complex, customer-facing programs with U.S. Law Enforcement or military, strong technical aptitude, program planning, risk and budget management, and excellent communication; FAA Part 107 encouraged.
2w
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FMS Program Manager
Sherman Oaks, California, United States
$90k-$120k/yr OnsiteFull Time
5+ YOE2+ Mgmt5+ years program administration or financial operations experience with 2+ years supervisory experience; strong customer service, data entry, financial tracking, Excel and payroll/accounting proficiency; knowledge of DDS/Regional Center preferred.
Microsoft Excel
2w
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Principal Program Manager (TS/SCI)
Long Beach, California, United States
$160k-$245k/yr OnsiteFull Time
12+ YOE8+ MgmtBachelor's in a technical discipline, 12+ years aerospace experience, 8+ years technical program management, active TS/SCI clearance, experience with prototype-to-flight transitions, risk management, and customer engagement.
Jira, Confluence, ERP
2mo
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Director, Customer Experience Strategy & Operations
San Francisco or New York or Tempe or Sunnyvale or Ann Arbor or Chicago or Washington or Seattle or Los Angeles
$170k-$250k/yr OnsiteFull Time
10+ YOE10+ years in strategy/operations/product ops/customer experience or similar; Bachelor's required (MBA preferred); AI-native operator with strong stakeholder partnership, people leadership, and data-driven problem solving.
1mo
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Program Manager, Professional Services - East
New York City or San Francisco or Seattle or Los Angeles or United States
$162k-$222k/yr HybridFull Time
5+ YOE5+ years managing technical delivery for external customers in professional services; PMP or equivalent; hands-on Airtable experience; fluent use of AI tools; able to run Agile and Waterfall engagements and manage multi-stakeholder enterprise delivery.
Airtable, AI tools
4d
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Program Director, Missles
Moorpark, California, United States
$225k-$275k/yr OnsiteFull Time
Bachelor's degree required (advanced degree preferred). Senior program leadership in aerospace/defense, managing mechanical/electro-mechanical/energetics programs, customer-facing experience, program execution, risk management, strong leadership and communication.
1mo
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Manager Programs 3
Redondo Beach or El Segundo
$193k-$290k/yr OnsiteFull Time
7+ YOEActive U.S. government Secret clearance required, ability to obtain Top Secret/SAP; Bachelor's or Master's with 7+ years related experience; experience in program/project management, cost and risk management, capture/proposals, Agile, and defense customer engagement.
Agile, Earned Value Management
2w
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Manager Programs 3
Los Angeles, California, United States
$193k-$290k/yr OnsiteFull Time
8+ YOEBachelor's degree plus 8 years (or Master's plus 6) experience leading large engineering programs; EVMS and ROM knowledge; strong leadership, communication, risk management, and customer engagement skills; U.S. citizenship and Secret clearance required.
Earned Value Management System (EVMS)
1mo
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Airframe Customer Project Manager
Van Nuys, California, United States
$95k-$117k/yr OnsiteFull Time
Project management for 4–6 airframe projects, strong planning/communication/negotiation skills, proficiency with Microsoft Excel, Project, PowerPoint, ERP and Salesforce, ability to travel to customer sites, two‑year degree or equivalent experience, authorized to work in the U.S.
Microsoft Excel, Microsoft Project, Microsoft PowerPoint, ERP systems, Salesforce.com
1d
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Microsoft Customer Engagement Manager
Los Angeles, California, United States
$107k-$215k/yr OnsiteFull Time
5+ YOE5+ MgmtRequires 5–8 years leading technical teams, project management and Microsoft Dynamics CE implementation experience, team leadership, stakeholder management, financial analysis, and strong communication skills.
Microsoft Dynamics CE, Microsoft Dynamics 365, Power Platform, Microsoft 365, Azure, RVM, SDLC, Microsoft Office, Microsoft Project
1w
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SEWP Program Coordinator
Cerritos, California, United States
$75k/yr OnsiteFull Time
3+ YOE3+ years inside sales/contracts/proposal experience, strong organizational and written communication skills, Microsoft Excel/Office proficiency, OEM/distributor experience, and customer-service mindset.
Microsoft Excel, Microsoft Office, Salesforce, ERP
1mo
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CA Wildfire Response Cash Program Coordinator
Los Angeles or Altadena or California
$33/hr HybridFull Time
Program coordination experience in nonprofit or emergency response, strong communication and emotional intelligence, proficiency with data tracking and customer service tools, ability to troubleshoot payment/verification issues, and local travel availability.
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