55 customer experience program manager jobs at 41 companies in Upper Arlington, OH

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Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
Accenture
AccentureNYSE: ACN: Global provider of management consulting and technology services.
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
2w
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Lead Technical Program Manager - Global Customer Platform
Columbus, Ohio, United States
OnsiteFull Time
JPMorgan Chase
JPMorgan ChaseNYSE: JPM: Global financial services firm providing banking and investment solutions.
5+ YOE5+ years technical program management experience, proficiency with enterprise AI capabilities, stakeholder and vendor management, resource and budget oversight, agile delivery and strong analytical reasoning.
AI
1w
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SUPV IT PROGRAM MANAGER (PROJMGT)
Indianapolis or Cleveland or Whitehall
$127k-$171k/yr OnsiteFull Time
Defense Finance and Accounting Service
Defense Finance and Accounting Service: Provides finance and accounting services for the US military.
1+ YOEExperience leading lifecycle management of major AIS, program and budget development, technical oversight of databases/web/software, and demonstrated competencies in accountability, customer service, oral communication, and problem solving.
1mo
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Senior Program Manager 007-26-Columbus, OH
Columbus, Ohio, United States
HybridFull Time
National Center for Defense Manufacturing and Machining
National Center for Defense Manufacturing and Machining: Provides research and technology solutions for defense and aerospace manufacturing.
10+ YOELead program management for customer projects, oversee SOW/cost/timelines, manage teams and budgets, generate follow-on business, DoD/manufacturing experience, master’s (10 yrs) or bachelor’s (15 yrs), strong leadership and communication.
E-Verify
2w
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Program Analyst
Cleveland or Columbus or New York City or Scottsdale
RemoteFull Time
Flexjet
Flexjet: Private jet provider offering fractional ownership and charter services.
1+ YOE1–4 years experience in aviation, sustainability, data/analytics, or customer support; proficiency with Microsoft Excel and PowerPoint; strong attention to detail, communication, and ability to manage multiple tasks in a remote team.
Microsoft Excel, Microsoft PowerPoint, Microsoft 365, VBA
3w
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Customer Success Utilization Manager
United States or Columbus
$82k-$107k/yr FieldFull Time
KARL STORZ
KARL STORZ: Developer and manufacturer of endoscopic medical equipment.
2+ YOE2+ years relevant OR sales/service or technical experience (2–3 years preferred), Bachelor's degree preferred or equivalent experience, willingness to travel 50–80%+, strong communication and project management, hospital credentialing and good driving record.
Salesforce, OR1
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Program Administrator 2 - IT (PN 20036289)
Columbus, Ohio, United States
$33/hr OnsiteFull Time
Ohio Department of Rehabilitation and Correction
Ohio Department of Rehabilitation and Correction: Managing state prisons and community-based rehabilitation programs.
1+ YOERequires relevant training/experience in business administration or public administration (various combinations of education and 1–4 years experience). Skills: program management, budgeting, computer literacy, customer service, operational and administrative support, attention to detail, adaptability, continuous improvement. Background check and dr...
ServiceNow, OhioBuys, OnBase, Vector VMS, DODD Insider, Microsoft Office
1d
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Director, Strategic Customer Portfolio Management
Merrillville or Columbus
$160k-$240k/yr OnsiteFull Time
NiSource
NiSourceNYSE: NI: Provides regulated natural gas and electric utility services.
Bachelor's degree,8+ years in utility/energy/infrastructure leadership with P&L and portfolio accountability,experience with large-load customers and cross-functional program delivery,strong communication,negotiation and decision-making skills.
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Sr. Execution Manager, GSA
Westerville, Ohio, United States
OnsiteFull Time
Vertiv
VertivNYSE: VRT: Provides critical power and cooling for data centers.
8+ YOE8+ years program/project management experience in customer-facing roles; proven leadership and people-management; bachelor's in engineering/operations or related; proficiency with project management methodologies; knowledge of data center power and thermal products; strong communication and strategic thinking.
2mo
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Management Training Program
Chillicothe, Ohio, United States
OnsiteFull Time
Express Oil Change & Tire Engineers
Express Oil Change & Tire Engineers: Quick oil changes and comprehensive automotive repair services.
2+ YOEMotivated, hands-on manager with strong customer service and communication; automotive experience helpful.
2mo
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Senior Project Manager
Columbus, Ohio, United States
OnsiteFull Time
Quanta Services
Quanta ServicesNYSE: PWR: Infrastructure solutions for electric, energy, and communications industries.
15+ YOEBachelor's in engineering or business, 15+ years managing large complex EPC projects, leadership and construction supervision skills, strong customer relationship and contract management experience, up to 50% travel.
1w
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Assistant Property Manager
Columbus, Ohio, United States
$22-$24/hr OnsiteFull Time
Flaherty & Collins Properties
Flaherty & Collins Properties: Develops, constructs, and manages multifamily and mixed-use communities.
Experience in property management, leasing, bookkeeping or similar; high school diploma or equivalent; strong communication, organization, and customer-service skills; comfortable with property management software and Microsoft Office.
OneSite, Microsoft Office
1mo
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Janitorial Project Manager
Etna, Ohio, United States
$70k/yr OnsiteFull Time
ABM Industries
ABM IndustriesNYSE: ABM: Provides integrated facility, engineering, and infrastructure management solutions.
4+ YOE1+ Mgmt4–5 years facility/operations/project management experience with 1–2 years supervisory experience; strong leadership, customer service, communication, budget oversight, and Microsoft Office proficiency; able to manage multiple projects and respond to urgent client needs.
Microsoft Office Suite
2mo
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Project Manager
Columbus, Ohio, United States
OnsiteFull Time
Consolidated Electrical Distributors
Consolidated Electrical Distributors: Distributes electrical supplies and equipment to commercial and industrial markets.
1+ YOE1 year customer service experience, familiarity with Microsoft Office, strong multitasking and communication skills, English proficiency.
Microsoft Office
2mo
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Project Manager Mechanical Construction
Columbus, Ohio, United States
$60k-$95k/yr OnsiteFull Time
Busby's Heating and Air Conditioning
Busby's Heating and Air Conditioning: HVAC design, installation, and service provider
Experience in mechanical or HVAC project management; strong understanding of construction drawings and mechanical systems; proficiency with AutoCAD, REVIT, or Autodesk tools; strong organizational and communication skills; ability to manage budgets, schedules, and subcontractors; problem-solving with a customer-focused approach.
AutoCAD, REVIT, Autodesk MEP, Navisworks
1mo
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Associate Project Manager - National Projects
Columbus, Ohio, United States
OnsiteFull Time
Loeb Electric
Loeb Electric: Wholesale distributor of electrical products and lighting solutions.
1+ YOE2+ years project coordination or equivalent experience; experience in distribution/lighting/electrical; proficiency with Microsoft Office, Excel (advanced functions), Smartsheet, and ERP; ability to manage schedules, forecasts, and customer escalations; up to 25% travel.
Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Smartsheet, ERP
1d
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Delivery Manager
Columbus, Ohio, United States
$140k-$150k/yr OnsiteFull Time
Tata Consultancy Services
Tata Consultancy ServicesNational Stock Exchange of India: TCS: Global provider of IT services, consulting, and business solutions.
8+ YOEStrong customer-facing and account ownership skills, utilities domain knowledge, end-to-end service and financial accountability; bachelor of computer science and 8+ years experience.
3d
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Senior Event Planning Manager
Columbus, Ohio, United States
OnsiteFull Time
Hyatt
HyattNYSE: H: Global hospitality providing luxury hotel and resort accommodations.
4+ YOE4 years hotel event planning management experience, strong communication, detail orientation, financial comfort, computer proficiency, customer-service focus, and ability to mentor staff.
1mo
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Project Manager 1 - Columbus, OH
Westerville or Columbus
$73k-$80k/yr OnsiteFull Time
Convergint
Convergint: Global systems integrator for security, fire, and building automation.
3+ YOE3+ years project/engineering/field service experience, project management of technical projects, planning, scheduling, budgeting, procurement, field installation oversight, customer communication, basic IT networking and Microsoft Office skills; valid driver’s license; PMI certification preferred.
Microsoft Outlook, Microsoft Project, Microsoft Excel, Microsoft Word, Microsoft PowerPoint
2mo
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Design Project Manager
Lewis Center, Ohio, United States
OnsiteFull Time
Miller Electric Company
Miller Electric Company: Provides electrical and technology infrastructure construction and maintenance services.
Design fire protection systems using AutoCAD/HydraCAD; perform hydraulic calculations and pipe lists; read contract docs; coordinate with customers; BIM modeling; valid driver’s license; NICET preferred; AutoCAD/Revit/Hydratec experience preferred.
AutoCAD, HydraCAD, AutoSPRINK, Revit, Hydratec, BIM

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