33 customer experience program manager jobs at 27 companies in Warsaw, VA

6d
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Program Manager
Stafford or Virginia
$140k-$160k/yr HybridFull Time
KSA Integration
KSA Integration: Provides data analytics and management consulting for government agencies.
Bachelor's degree, US citizenship, active Secret clearance or ability to obtain, experience in DoD policy/operational planning, program/contract leadership, strong communication and customer management skills.
Microsoft Word, Microsoft Excel, PowerPoint, Outlook, Teams, SharePoint
1mo
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Customer Communications Support Manager
Quantico or Washington
$165k-$180k/yr OnsiteFull Time
MKS2 Technologies
MKS2 Technologies: Delivers cybersecurity and IT solutions to government agencies.
10+ YOE10+ years program/project management experience in DoD/IC, bachelor’s in CS/IT or related, DoD 8570/8140 IAT Level III (CASP+/CISSP) and CCNP Collaboration, PMP, active Secret clearance, U.S. citizenship, leadership and stakeholder management skills.
VoIP, VTC, Cisco Unified Communications (CUCM), Unity, Session Initiation Protocol (SIP), Poly, Microsoft Teams, Cisco Jabber, ITIL, ITSM, RMF
1w
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Associate Manager, Customer Delivery
Richmond, Virginia, United States
$105k-$152k/yr HybridFull Time
Altria
AltriaNYSE: MO: Manufacturer and marketer of tobac and nicotine products.
5+ YOEBachelor's or equivalent, 5+ years supporting business/operations/technology, Agile experience, strong SQL and data analysis skills, excellent communication and prioritization.
SQL
2d
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Program Manager - Patient Counseling
Richmond, Virginia, United States
$71k-$86k/yr HybridFull Time
Virginia Commonwealth University
Virginia Commonwealth University: Public research university and academic medical center in Richmond.
3+ YOEBachelor's degree or equivalent, 3+ years relevant experience, higher education experience preferred; strong organization, communication, project management, confidentiality, and customer service skills; proficiency with Google Suite and Microsoft Office.
Google Suite, Microsoft Office, Adobe Acrobat, Banner, Canvas, SLATE, Courseleaf, DocuSign, Constant Contact, ImageNow, SAS Reporting
1mo
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Customer Success Manager — Government “At Scale” Programs 
McLean or Richmond
HybridFull Time
Exiger
Exiger: AI-powered supply chain risk and compliance management software.
3+ YOE3+ years in customer success, account/program management, or consulting; experience with government/public sector customers and SaaS environments; strong written communication, operational execution, and data-driven engagement skills; bachelor’s degree required.
1Exiger, CRM, CS tools
2w
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Senior Associate Process Manager- Customer Protection- Hybrid
Richmond or McLean
$81k-$101k/yr HybridFull Time
Capital One
Capital OneNYSE: COF: Financial services offering credit cards, banking, and loans.
1+ YOEHigh school diploma,1+ year project or process management,experience with Google Suite or Microsoft Office,Tableau and Jira experience preferred,BPM/Lean/Six Sigma certification preferred,AI prompting and fraud/customer service experience preferred.
Google Suite, Microsoft Office, Tableau, Jira
1w
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Engagement Manager/Project Manager
Richmond, Virginia, United States
OnsiteFull Time
EnterBridge
EnterBridge: Develops custom software and automation solutions for business operations.
3+ YOE3+ years customer implementations or consulting experience; bachelor’s degree; strong stakeholder management, analytical, communication, and problem-solving skills; ability to translate workflows into implementation plans and work with business and technical stakeholders.
5d
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Customer Success Team Lead
Lexington Park, Maryland, United States
$150k-$180k/yr OnsiteFull Time
Sabre Systems
Sabre Systems: Provides engineering and IT solutions for defense customers.
10+ YOE10+ years relevant experience with a master's (or 14+ years with a bachelor's); experience with government programs, enterprise software deployments, MS365, strong executive communication, and active/obtainable DoD Secret clearance.
C-SCRM, MS365, APIs, SBOM
3w
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Business Relationship Manager
Richmond, Virginia, United States
$80k-$120k/yr OnsiteFull Time
SAIC
SAICNYSE: SAIC: Provides engineering, IT, and mission support services to government.
6+ YOEExperience managing IT service delivery and customer relationships for state/local government; vendor management, ITIL/ITSM knowledge; PMP/BRMP/ServiceNow experience preferred; bachelor's with 6+ years or equivalent.
Microsoft Office, Microsoft Project, Microsoft Visio, Microsoft SharePoint, ServiceNow
1mo
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Regional Service Manager
Roanoke or Glen Allen
OnsiteFull Time
Cobb Technologies
Cobb Technologies: Provides managed IT services and office technology solutions.
3+ Mgmt3+ years leadership experience; manage daily service operations, monitor performance metrics, lead and develop technicians, handle customer escalations, and oversee parts/inventory and service vehicle maintenance.
2mo
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Assistant General Manager
Lexington Park, Maryland, United States
OnsiteFull Time
Southpaw
Southpaw: Owns and operates a network of fast-food restaurant franchises.
Experience in restaurant leadership; strong people management, coaching, and customer service skills; able to drive sales and follow brand standards.
2mo
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Project Manager
Richmond, Virginia, United States
$90k-$150k/yr OnsiteFull Time
RoviSys
RoviSys: Independent provider of comprehensive process and building automation solutions.
3+ YOE3-5 years of project leadership; MS Office; Microsoft Project; basic HVAC and building automation knowledge; experience with project financials and coordination with customers.
Microsoft Office, Microsoft Project, HVAC systems, P&ID, HVAC controls, Building automation software
1w
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Senior Customer & Sales Support Strategy & Delivery
Richmond, Virginia, United States
$109k-$181k/yr HybridFull Time
McKesson
McKessonNew York Stock Exchange: MCK: Distributes pharmaceuticals and provides healthcare information technology solutions.
7+ YOE7+ years experience driving strategy and transformation, advanced data analysis and storytelling, SQL and Excel proficiency, business case development, stakeholder engagement, and executive communication.
SQL, Microsoft Excel, Microsoft PowerPoint
3mo
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Junior Project Manager
Richmond, Virginia, United States
$20-$25/hr OnsiteFull Time
Agency
Agency: Automates cybersecurity compliance and managed security operations for startups.
2+ YOEBachelor’s degree; 2+ years in business operations, consulting, customer success, finance, or similar role; highly organized; strong written/verbal communication; proficient with SaaS tools and project platforms; startup experience a plus.
Asana, ClickUp, Monday.com, AI tools
1w
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Tolling Violations Processing Manager
Richmond, Virginia, United States
$85k-$115k/yr OnsiteFull Time
WSP
WSPToronto Stock Exchange: WSP: Provides engineering, design, and environmental consultancy services globally.
3+ YOE3+ years management in high-volume transaction operations, 3-5+ years customer service experience, strong analytical and communication skills, Microsoft Excel/Word/Access proficiency, confidentiality and deadline-driven performance.
Microsoft Excel, Microsoft Word, Access
2w
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Sr Manager, Virginia Service Sales & Operations
Richmond, Virginia, United States
$130k-$170k/yr OnsiteFull Time
Otis
OtisNYSE: OTIS: Manufactures, installs, and services elevators and escalators.
5+ YOE5+ Mgmt5+ years elevator industry and people leadership experience preferred; bachelor’s degree highly desired; strong communication, technical aptitude, EH&S knowledge, and ability to manage budgets, hiring, training, and customer escalations.
2mo
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PSC Manager - Richmond, VA
Richmond, Virginia, United States
OnsiteFull Time
Natera
NateraNASDAQ: NTRA: Provides clinical genetic testing and diagnostics services.
5+ YOE1+ MgmtMinimum 5 years phlebotomy experience; 5+ years customer care; supervises phlebotomy operations; BS/BA preferred; HS diploma required; Phlebotomy Certification preferred; bilingual preferred.
1mo
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Hospital Operations Manager
Richmond, Virginia, United States
OnsiteFull Time
Agiliti
Agiliti: Provides medical equipment management and maintenance for healthcare facilities.
5+ YOE5+ Mgmt5+ years supervision/management experience; manage hospital Asset360 programs, customer relationships, equipment inventory, P&L and billing; recruit/train staff; Microsoft Office proficiency; valid driver’s license; able to lift 75 lbs; flexible hours.
Asset360, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
1mo
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Project Executive
Richmond, Virginia, United States
OnsiteFull Time
Comfort Systems USA
Comfort Systems USANYSE: FIX: Provider of mechanical, electrical, and plumbing building systems.
10+ YOE10+ years industry experience, hands-on management of projects > $10M, lead teams of managers, OSHA 30-hour, strong communication, forecasting, budgeting, and customer relationship skills.
6d
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Events and Office Coordinator
Williamsburg, Virginia, United States
$40k-$45k/yr HybridFull Time
William & Mary
William & Mary: Public research university providing higher education and academic research.
1+ YOEBachelor's or equivalent, 1+ years administrative/event experience, strong written/verbal communication, customer service, technology proficiency, event logistics knowledge, ability to manage multiple priorities.
Microsoft Word, Microsoft Excel, Cvent, Social Tables, CRM

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