206 customer experience program manager jobs at 92 companies in Tacoma, WA
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Principal Customer Experience Program Manager
Redmond or Atlanta
$143k-$275k/yrHybridFull Time
MicrosoftNASDAQ: MSFT: Develops software, services, devices, and cloud computing solutions.
6+ YOEBachelor's degree or equivalent experience plus 6+ years in engineering, technical program management, data analysis, or product development. Requires security screening; coding experience preferred.
MiiR: Design-forward brand creating premium reusable drinkware and coffee tools
7+ YOE7+ years managing major retail or distributor accounts with P&L responsibility, experience with EDI/POS data and trade promotion processes, executive communication and cross-functional program delivery skills.
Technical Program Manager , Customer Experience and Business Trends
Seattle, Washington, United States
$149k-$201k/yrOnsiteFull Time
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
5+ YOE5+ years technical product or program management; 7+ years working with engineering teams; 3+ years software development; 5+ years TPM with software teams; experience coordinating cross-functional programs.
Bothell or College Park or California or Colorado or Massachusetts or Tennessee or Italy or Korea or Sweden or Switzerland or Canada or United Kingdom
$175k-$250k/yrHybridFull Time
IonQNYSE: IONQ: Develops and sells trapped-ion quantum computers and cloud services.
12+ YOEBachelor's degree or equivalent experience; 12+ years in technical program management or complex delivery; experience leading customer programs, building teams, and communicating technical information to diverse stakeholders.
Quantum Computing, Private Cloud Deployment, Scientific Computing, High Performance Computing
Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yrHybridFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Quickparts: Provider of on-demand custom manufacturing and prototyping services.
5+ YOE5-7 years program or project management in manufacturing/engineering; strong organizational and communication skills; customer-focused; knowledge of manufacturing processes (3D printing, CNC, injection molding a plus); Office 365; GD&T; experience with HubSpot, NetSuite, Monday.com.
AppleNASDAQ: AAPL: Designs and sells consumer electronics, software, and online services.
Proven track record developing and maintaining complex software platforms, tools, and processes that deliver innovative end-to-end customer experiences.
Karman Space & DefenseNYSE: KRMN: Designing and manufacturing mission-critical systems for space and defense.
3+ YOEB.S. in Mechanical/Aerospace Engineering required; 3+ years engineering experience (≥2 years in aerospace/systems); U.S. citizenship and ability to obtain DoD SECRET clearance; program planning, cost/schedule tracking, customer interactions, and proposal support.
ChewyNYSE: CHWY: Online retailer of pet food, supplies, and veterinary services.
5+ YOEBachelor's degree in a related field, 5+ years in program management/operations/supply chain/customer experience, strong analytical and communication skills, ability to influence senior stakeholders and operate in ambiguous environments.
QXONYSE: QXO: Tech-enabled distributor of building materials and products.
5+ YOERequires 5+ years of program or project management experience, 3+ years managing customer relationships, stakeholder management, process scaling, KPI and SLA development, and proficiency with project-management and ticketing tools.
T-MobileNASDAQ: TMUS: Provides wireless voice, data, and mobile internet services.
4+ YOEBachelor's or equivalent,4-7 years program/project management and customer-facing experience,strong executive communication,program management expertise,PMP preferred,knowledge of wireless and connected car technologies.
Microsoft Excel, Microsoft Project, PowerPoint, Sync-Up, iOS, Android, MDM
Pressco Products: Manufacturer of precision machined parts for aerospace and defense.
5+ YOERequires 5+ years in program or account management within aerospace manufacturing, project delivery experience, customer portal and purchase order expertise, communication and negotiation skills, Microsoft Office proficiency, U.S. citizenship, and English fluency.
mpathic: AI platform analyzing and enhancing clinical and corporate communication.
7+ YOE3+ MgmtRequires 7+ years leading complex programs or operations, 3+ years managing project or operational leaders, distributed-team leadership, concurrent customer-program management, executive partnership, and scalable systems experience.
Docker: Provides a platform for building, sharing, and running containerized applications.
5+ YOE5+ years in solutions engineering, TAM, DevOps, or platform roles; deep Docker and container expertise, secure supply chain and CI/CD experience; PoC design/execution, technical presentation and content production skills.
YMCA of Greater Seattle: Non-profit organization dedicated to youth development, healthy living, and social responsibility.
3+ YOEMinimum 3 years relevant experience, 21+, high school diploma or equivalent, state-approved first-aid, infant/child CPR, Food Safety Handlers Card, strong customer service and computer skills, ability to travel to program sites.
Seattle or Barcelona or Austin or Florida or Georgia or Idaho or North Carolina or Texas or Michigan or Canada or Australia or Europe
$91k-$129k/yrRemoteFull Time
Rover: Connecting pet parents with local sitters and walkers.
2+ YOE2+ Mgmt2+ years managing content teams and programs in operations or customer-facing environments; 2+ years applying program/project/business analysis; knowledge management and help-center experience; strong data and stakeholder skills; BA/BS or equivalent. Must reside in FL, GA, ID, NC, TX, or MI and work remotely.
Parker HannifinNYSE: PH: Manufacturer of motion and control technologies and systems.
Bachelor's degree in engineering or technical field, experience with military/defense customers and cross-functional manufacturing teams, strong communication and organizational skills; PMP preferred.
San Francisco or New York City or Tempe or Sunnyvale or Ann Arbor or Chicago or Washington or Seattle or Los Angeles
$170k-$250k/yrOnsiteFull Time
DoorDashNYSE: DASH: Local food delivery and on-demand logistics platform.
10+ YOEBachelor's degree and 10+ years in strategy, operations, product operations, customer experience, marketplace operations, consulting, or a similar analytical role; team-building and cross-functional leadership experience required.
AI, automation, internal apps, Covey Scout for Inbound
San Francisco or New York or Tempe or Sunnyvale or Ann Arbor or Chicago or Washington or Seattle or Los Angeles
$170k-$250k/yrOnsiteFull Time
DoorDashNASDAQ: DASH: On-demand delivery platform connecting consumers with local merchants.
10+ YOE10+ years in strategy/operations/product ops/customer experience or similar; Bachelor's required (MBA preferred); AI-native operator with strong stakeholder partnership, people leadership, and data-driven problem solving.