38 customer experience program manager jobs at 32 companies in West Point, VA

14h
Save
Mark Applied
Hide
CS Program Manager
Atlanta or Newport News
HybridFull Time
KUKA
KUKA: Provides industrial robots and automated logistics and production systems.
5+ YOE3+ Mgmt5+ years project management experience, 3+ years leading cross-functional teams, BS/BA in engineering, knowledge of warehouse & distribution, client relationship and escalation management; PMP/Scrum certifications desirable.
1w
Save
Mark Applied
Hide
Technical Program Manager
Newport News, Virginia, United States
$160k-$185k/yr OnsiteFull Time
ITA International
ITA International: Provides professional services and data analytics for defense operations.
10+ YOEBachelor's or equivalent,10+ years leading complex technical programs,ability to lead multidisciplinary teams,experience with operations research,modeling,analytics,and government customers,active Secret clearance required.
Python, R, SQL, Power BI, Tableau, Spark, Databricks, Airflow, AWS, Azure, GCP
3mo
Save
Mark Applied
Hide
Customer Quality Engineering Manager
Richmond, Virginia, United States
$125k-$135k/yr HybridFull Time
Hyper Solutions
Hyper Solutions: Manufacturer of mission-critical power distribution and data center infrastructure.
Bachelor’s degree in Engineering, Quality, Manufacturing, or related field; experience managing customer quality issues and leading root cause investigations; cross-functional collaboration; strong analytical and project management skills.
6d
Save
Mark Applied
Hide
Associate Manager, Customer Delivery
Richmond, Virginia, United States
$105k-$152k/yr HybridFull Time
Altria
AltriaNYSE: MO: Manufacturer and marketer of tobac and nicotine products.
5+ YOEBachelor's or equivalent, 5+ years supporting business/operations/technology, Agile experience, strong SQL and data analysis skills, excellent communication and prioritization.
SQL
4w
Save
Mark Applied
Hide
Customer Success Manager — Government “At Scale” Programs 
McLean or Richmond
HybridFull Time
Exiger
Exiger: AI-powered supply chain risk and compliance management software.
3+ YOE3+ years in customer success, account/program management, or consulting; experience with government/public sector customers and SaaS environments; strong written communication, operational execution, and data-driven engagement skills; bachelor’s degree required.
1Exiger, CRM, CS tools
2mo
Save
Mark Applied
Hide
Division Manager - Communications, Customer Experience, History, and Special Events
Chesterfield County, Virginia, United States
$89k-$120k/yr OnsiteFull Time
Chesterfield County
Chesterfield County: Provides essential public services and utilities to Chesterfield residents.
7+ YOE3+ MgmtBachelor’s degree in recreation, history, marketing, or related field; 7+ years in marketing/special events/engagement; 3+ years supervision; valid driver’s license; pre-employment checks.
Microsoft Office, CRM software
1w
Save
Mark Applied
Hide
Senior Associate Process Manager- Customer Protection- Hybrid
Richmond or McLean
$81k-$101k/yr HybridFull Time
Capital One
Capital OneNYSE: COF: Financial services offering credit cards, banking, and loans.
1+ YOEHigh school diploma,1+ year project or process management,experience with Google Suite or Microsoft Office,Tableau and Jira experience preferred,BPM/Lean/Six Sigma certification preferred,AI prompting and fraud/customer service experience preferred.
Google Suite, Microsoft Office, Tableau, Jira
1mo
Save
Mark Applied
Hide
Fleet Customer Service Coordinator
Richmond, Virginia, United States
$17-$28/hr OnsiteFull Time
Performance Food Group
Performance Food GroupNYSE: PFGC: Distributes food and related products to the foodservice industry.
1+ YOERespond to fleet inquiries, process complaints, manage toll transponder programs, maintain fleet inventory/maintenance database (RTA), prepare KPI reports; DOT/CSA knowledge and Microsoft Word/Excel proficiency. Minimum 1 year customer service/call center experience.
Microsoft Word, Microsoft Excel, RTA
1w
Save
Mark Applied
Hide
Engagement Manager/Project Manager
Richmond, Virginia, United States
OnsiteFull Time
EnterBridge
EnterBridge: Develops custom software and automation solutions for business operations.
3+ YOE3+ years customer implementations or consulting experience; bachelor’s degree; strong stakeholder management, analytical, communication, and problem-solving skills; ability to translate workflows into implementation plans and work with business and technical stakeholders.
3w
Save
Mark Applied
Hide
Business Relationship Manager
Richmond, Virginia, United States
$80k-$120k/yr OnsiteFull Time
SAIC
SAICNYSE: SAIC: Provides engineering, IT, and mission support services to government.
6+ YOEExperience managing IT service delivery and customer relationships for state/local government; vendor management, ITIL/ITSM knowledge; PMP/BRMP/ServiceNow experience preferred; bachelor's with 6+ years or equivalent.
Microsoft Office, Microsoft Project, Microsoft Visio, Microsoft SharePoint, ServiceNow
1mo
Save
Mark Applied
Hide
Regional Service Manager
Roanoke or Glen Allen
OnsiteFull Time
Cobb Technologies
Cobb Technologies: Provides managed IT services and office technology solutions.
3+ Mgmt3+ years leadership experience; manage daily service operations, monitor performance metrics, lead and develop technicians, handle customer escalations, and oversee parts/inventory and service vehicle maintenance.
1w
Save
Mark Applied
Hide
Project Manager - Aerospace & Aviation
Newport News, Virginia, United States
OnsiteFull Time
Aery Aviation
Aery Aviation: Provides professional aviation engineering, modification, and flight operation services.
5+ YOEPMP required, bachelor\u0002s in engineering,5+ years PM experience in aerospace/defense,knowledge of MS Project/Primavera/JIRA/Confluence,ability to manage scope/schedule/budget and travel to customer sites.
Microsoft Project, Primavera, JIRA, Confluence
2mo
Save
Mark Applied
Hide
Project Manager
Richmond, Virginia, United States
$90k-$150k/yr OnsiteFull Time
RoviSys
RoviSys: Independent provider of comprehensive process and building automation solutions.
3+ YOE3-5 years of project leadership; MS Office; Microsoft Project; basic HVAC and building automation knowledge; experience with project financials and coordination with customers.
Microsoft Office, Microsoft Project, HVAC systems, P&ID, HVAC controls, Building automation software
4d
Save
Mark Applied
Hide
Senior Customer & Sales Support Strategy & Delivery
Richmond, Virginia, United States
$109k-$181k/yr HybridFull Time
McKesson
McKessonNew York Stock Exchange: MCK: Distributes pharmaceuticals and provides healthcare information technology solutions.
7+ YOE7+ years experience driving strategy and transformation, advanced data analysis and storytelling, SQL and Excel proficiency, business case development, stakeholder engagement, and executive communication.
SQL, Microsoft Excel, Microsoft PowerPoint
2mo
Save
Mark Applied
Hide
Junior Project Manager
Richmond, Virginia, United States
$20-$25/hr OnsiteFull Time
Agency
Agency: Automates cybersecurity compliance and managed security operations for startups.
2+ YOEBachelor’s degree; 2+ years in business operations, consulting, customer success, finance, or similar role; highly organized; strong written/verbal communication; proficient with SaaS tools and project platforms; startup experience a plus.
Asana, ClickUp, Monday.com, AI tools
6d
Save
Mark Applied
Hide
Tolling Violations Processing Manager
Richmond, Virginia, United States
$85k-$115k/yr OnsiteFull Time
WSP
WSPToronto Stock Exchange: WSP: Provides engineering, design, and environmental consultancy services globally.
3+ YOE3+ years management in high-volume transaction operations, 3-5+ years customer service experience, strong analytical and communication skills, Microsoft Excel/Word/Access proficiency, confidentiality and deadline-driven performance.
Microsoft Excel, Microsoft Word, Access
2w
Save
Mark Applied
Hide
Sr Manager, Virginia Service Sales & Operations
Richmond, Virginia, United States
$130k-$170k/yr OnsiteFull Time
Otis
OtisNYSE: OTIS: Manufactures, installs, and services elevators and escalators.
5+ YOE5+ Mgmt5+ years elevator industry and people leadership experience preferred; bachelor’s degree highly desired; strong communication, technical aptitude, EH&S knowledge, and ability to manage budgets, hiring, training, and customer escalations.
3mo
Save
Mark Applied
Hide
Gym Manager
King George, Virginia, United States
OnsitePart Time
YMCA
YMCA: The Y provides community-focused programs for youth and families.
Part-time management role with program oversight; minimum 3 years in programs, CPR/AED/First Aid within 30 days; MS Office proficiency; age 21+; Praesidium training within 7 days; experience with diverse populations; ADA compliance.
Microsoft Word, Microsoft Excel, YMCA software
2w
Save
Mark Applied
Hide
Reconstruction Project Manager - Newport News VA
Chesapeake or Newport News or Arlington
$50k-$56k/yr FieldFull Time
ServiceMaster Contract Services
ServiceMaster Contract Services: Professional janitorial and commercial cleaning services provider.
Experience in restoration or construction preferred, strong communication and customer-service skills, high school diploma/GED, ability to obtain background check; PMP preferred.
1mo
Save
Mark Applied
Hide
PSC Manager - Richmond, VA
Richmond, Virginia, United States
OnsiteFull Time
Natera
NateraNASDAQ: NTRA: Provides clinical genetic testing and diagnostics services.
5+ YOE1+ MgmtMinimum 5 years phlebotomy experience; 5+ years customer care; supervises phlebotomy operations; BS/BA preferred; HS diploma required; Phlebotomy Certification preferred; bilingual preferred.

Explore Jobs

Expand Your Job Search