84 customer experience program manager jobs at 59 companies in Winchester, VA
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Senior Customer Experience Program Manager - CTJ - Poly
Reston or Redmond or Atlanta
$120k-$235k/yrHybridFull Time
MicrosoftNASDAQ: MSFT: Develops software, services, devices, and cloud computing solutions.
4+ YOEBachelor's degree and 4+ years technical/program management experience or equivalent; Top Secret/SCI (SSBI+Polygraph) clearance; US citizenship; program management, technical and analytical skills.
Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yrHybridFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
ManTech: Provides technology solutions for defense and intelligence agencies.
10+ YOE5+ MgmtBachelor's degree,10+ years experience,5+ years program management for large (>150 FTE) IC programs,cyber defense experience,exceptional communication,ability to engage customers,active TS/SCI with polygraph.
Senior Program Manager, National Security Programs
Washington, D.C. or Chantilly
HybridFull Time
LeoLabs: Provides orbital intelligence and space domain awareness services.
8+ YOEBachelor's degree, 8+ years managing technical/customer-facing programs or federal contracts, experience with DoD/IC or space programs, strong program management, stakeholder engagement, risk management, and U.S. citizenship with ability to obtain clearance.
Mercury SystemsNASDAQ: MRCY: Provides secure processing solutions for aerospace and defense missions.
6+ YOEBachelor's degree, 6+ years program/project management in defense hardware, experience with government contracting, EVMS, MS Project; security clearance required or obtainable; PMP preferred; strong customer communication.
Clarity Innovations: Provides software and data engineering for national security missions.
5+ YOETop Secret/SCI clearance, 5+ years project management experience leading Kubernetes/cloud/software delivery for federal customers; strong Agile, stakeholder, and communication skills; PMP/AWS certs a plus.
Customer Experience Coordinator (Relief) - Leesburg, VA
Leesburg, Virginia, United States
OnsiteFull Time
Veterinary Emergency Group: Operates a network of 24/7 emergency veterinary hospitals.
2+ YOE2+ years customer service; proficient with computer programs and practice management software; highly organized; strong communication; able to multitask in a fast-paced environment; empathetic and adaptable.
Practice Management Software, General Computer Software
Peraton: Provides advanced technology and mission support for government agencies.
12+ YOE4+ MgmtBachelors (or equivalent experience) with 12+ years relevant experience, 4+ years management, active TS/SCI or eligibility and polygraph, experience with collection management and software lifecycle, strong communication and customer engagement skills.
Microsoft PowerPoint, Microsoft Excel, Microsoft Project
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
5+ YOERequires active Top Secret/SCI clearance, 5+ years technical product/program management, 7+ years working with engineering, experience with Defense/NatSec customers, program delivery and cross-functional coordination skills.
L3Harris TechnologiesNYSE: LHX: Aerospace and defense providing mission-critical technology solutions.
12+ YOEBachelor's degree with 12+ years (or equivalent experience), active Top Secret/SCI clearance, program and proposal management, subcontractor oversight, risk management, budget and schedule control, customer engagement.
Fibertek, Inc.: Designs and manufactures laser and electro-optic aerospace systems.
10+ YOEExperience managing R&D programs in defense or aerospace; US citizen eligible for security clearance; strong communication and customer interfacing; systems engineering and laser tech familiarity; 10+ years leading diverse technical teams.
EVM, Laser systems, Optical engineering, Systems engineering
Ellucian: Provides cloud-based software solutions for higher education institutions.
2+ YOE2+ years in scaled customer success; experience managing digital marketing, webinar programs, and campaigns; strong project management, communication, analytics, and cross-functional collaboration; marketing automation and CRM experience preferred.
Northrop GrummanNYSE: NOC: Develops and manufactures advanced aerospace, defense, and space systems.
5+ YOERequires 5+ years (level 3) or 8+ years (level 4) relevant experience with a Bachelor's (or fewer years with a Master's); ability to lead cross-functional teams, basic project management skills, customer engagement, competency with Microsoft Office, and ability to obtain Secret security clearance (U.S. citizenship required).
Program Board Executive Leadership Team Programmer
Shepherdstown, West Virginia, United States
$10/hrOnsiteAll Commitments Available
Shepherd University: Public university offering undergraduate and graduate degree programs.
0+ YOEEnrolled student; 15+ credit hours; full-year enrollment; minimum GPA 2.5 (or 2.75+ for 2 consecutive semesters); strong customer service and communication; creative and community minded; able to attend weekly PB meetings and PB events.
Data Center Storage and Logistics: Specialized storage and logistics for mission-critical data center infrastructure.
5+ YOE5+ years in project/account management or customer-facing operations; strong data/reporting skills; experience with WMS/dashboard/reporting platforms; excellent communication and problem-solving; valid driver's license.
WMS, equipment digital twin, reporting platform, dashboard
Do you have experience leading the deployment of specialized AI and GPU clusters, ensuring the facility's power and cooling systems are optimized for high-density AI compute environments?
Ashburn or United States or North America or South America
$225k-$250k/yrFieldFull Time
CBRENYSE: CBRE: Provides global commercial real estate services and investment management.
8+ YOE8+ years leading complex data center or high-density compute projects; expertise with GPU/AI infrastructure (NVIDIA, AMD, Google TPU); experience managing field teams, structured cabling, power/thermal, and customer-facing delivery.
Associa: Provides management and maintenance services for homeowners associations.
2+ YOE2+ years community association experience; knowledge of board/GM interactions; willing to obtain CMCA, AMS or PCAM (company-paid); customer-service orientation; financial/budgeting and project management skills; strong communication and conflict-resolution.