42 customer experience research jobs at 30 companies in Houston, TX
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Senior Analyst, Customer Experience & Insights
Houston or Lehi or Philadelphia
HybridFull Time
3+ YOERequires 3–5 years in customer experience insights or research, quantitative and qualitative research, BI tools, advanced Microsoft Excel and PowerPoint, Microsoft Copilot, communication, collaboration, and project management skills.
Power BI, Tableau, Looker, Microsoft Excel, Microsoft PowerPoint, Microsoft Copilot, Qualtrics, Medallia, Forsta, InMoment, Oracle, SAP, Salesforce, Snowflake, AI tools
2mo
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Research Assistant
Cyfair, Texas, United States
OnsiteFull Time
0+ YOEHigh school diploma required; clinical research experience preferred; phlebotomy and medical assisting certifications preferred; strong medical terminology and computer skills; detail-oriented with good customer service.
Electronic Data Capture (EDC), Microsoft Office
1w
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Legal Research Analyst
Mandeville or Birmingham or Knoxville or Atlanta or Baton Rouge or Raleigh or Memphis or Nashville or Charleston or Orlando or New Orleans or Johnson City or Macon or Houston or Tallahassee or Winston-Salem or Fort Lauderdale or Columbia or Charlotte or Jackson
OnsiteFull Time
5+ YOEHigh school diploma required; BA, MLS, or JD preferred. Requires 5+ years of progressive legal reference and research experience, legal databases expertise, strong communication, organization, and customer service skills.
Westlaw Precision, Lexis+ with Protégé, Wolters Kluwer-VitalLaw, Bloomberg Law, PACER, CasePortal, Checkpoint RIA, HeinOnline, Drafting Assistant, Quest, TLO, Microsoft SharePoint
5h
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Customer Care Specialist
De Pere or Green Bay or Houston
OnsiteFull Time
2+ YOEHigh school diploma or GED required; associate degree preferred. Preferred 2+ years of health or life insurance customer care experience, strong communication, research, analytical, multitasking, and time-management skills.
Microsoft Office Suite, Microsoft Teams, Webex Teams, Microsoft SharePoint
1w
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Customer Service Rep (Premier)
Philadelphia or Houston or Columbus or Delaware or New Jersey or Pennsylvania
RemoteFull Time
2+ YOEHigh school diploma or equivalent required; college preferred. Requires 2–3 years of customer-contact experience, strong communication and problem-solving skills, research ability, and customer-focused professionalism.
Microsoft Authenticator
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Customer Service Rep(06748) - 7901 Research Forest Dr., 300
The Woodlands, Texas, United States
OnsitePart Time
A positive attitude and professionalism are required. The employer provides training on its computer system and offers advancement opportunities.
6d
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Customer Care Associate, Redi Carpet
Stafford, Texas, United States
OnsiteFull Time
0+ YOEHigh school diploma or GED strongly preferred and 0–2 years of experience. Requires customer service, product research, order and quotation handling, issue resolution, and computerized system use.
1w
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Customer Service Representative
Houston, Texas, United States
$17-$21/hr OnsiteFull Time
3+ YOEHigh school diploma or GED and three years of directly job-related experience; requires communication, research, complaint resolution, and basic math skills.
call center tracking database
3w
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Customer Service Rep (Premier) in Philadelphia, Pennsylvania
Philadelphia or Houston or Columbus or Delaware or New Jersey or Pennsylvania
RemoteFull Time
High school diploma or equivalent; 2–3 years customer service experience preferred; strong communication, problem-solving, and de-escalation skills; bilingual a plus; ability to research multiple systems.
Microsoft Authenticator
1mo
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Senior Manager, Customer Insights (m/f/d)
Arlington or Berlin or London or Houston
HybridFull Time
5+ YOEBachelor's degree (MBA preferred),5+ years B2B customer insights/VoC or market research experience,experience with survey methodology and enterprise feedback platforms,analytical and presentation skills.
Qualtrics, Medallia, AskNicely, Power BI, Salesforce
2mo
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shift supervisor - Store# 14050, RESEARCH FOREST & NEW TRAILS
Spring or The Woodlands
$19-$22/hr OnsiteFull Time
0.5+ YOE0.5+ Mgmt6+ months customer-facing experience, ability to direct others, flexible availability (mornings/evenings/weekends/holidays), cash handling, beverage and food preparation to standards, strong communication and interpersonal skills.
1mo
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Hard Lines Merchandising Specialist
League City, Texas, United States
OnsiteFull Time
Sort and grade donated hard goods, research and price merchandise, maintain workstation and safety, assist donors and customers, and perform physical tasks up to 100 lbs.
Google Lens, eBay, GWH LMS
1mo
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Part-Time Specialist III, Call Center
Conroe, Texas, United States
$16/hr OnsitePart Time
3+ YOEHigh school diploma/GED and 3+ years related experience; PeopleSoft iStar and Microsoft Office experience preferred; strong customer service, internet research, and communication skills.
PeopleSoft Campus Solutions (iStar), Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Microsoft Windows
1mo
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Accounting Call Center Specialist
Houston, Texas, United States
OnsiteFull Time
1+ YOEProvide customer and vendor support for F&I, AR, and AP via phone and email; research accounts, process requests, and maintain accurate records; 1+ year related experience and proficiency with Microsoft Office.
Microsoft Word, Microsoft Excel, Microsoft Outlook, PDF, CDK Dealer Management System, DocuWare, Zoom Workplace
2mo
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Call Center Representative - DHA
Birmingham or Phoenix or Los Angeles or Salinas or Fort Lauderdale or Chicago or Baltimore or Philadelphia or Wilkes-Barre or Albuquerque or Dallas or Houston or Kansas City or Jamaica or San Juan or Detroit or Cincinnati
$41k-$82k/yr OnsiteFull Time
1+ YOEProvide high-quality customer service via SSA's national 800 number, conduct telephone interviews, explain Social Security and Medicare rules, research eligibility, and pass a competency panel interview (CAIP).
1mo
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Annual Enrollment Client Service Rep I
Houston, Texas, United States
OnsiteFull Time
Provide high-quality member and client service via phone, email, and web; research and resolve enrollment issues; document contacts; intermediate Microsoft Office/Excel skills and strong communication.
Microsoft Office, Microsoft Excel
2mo
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Sample Submission Specialist
Houston, Texas, United States
OnsiteFull Time
2+ YOEHigh school diploma/GED required; college degree or CPhT preferred. 2+ years customer service experience preferred. Must be detail oriented, follow SOPs, lift up to 50 lbs, communicate effectively, and have basic Microsoft Word/Outlook skills.
Microsoft Word, Microsoft Outlook
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Rainforest Biologist INTERN
Galveston, Texas, United States
$15/hr OnsiteInternship, Temporary
Currently studying or recently graduated in biological science or a related field; reliable, responsible, customer-focused, and able to perform physically demanding work in varied environments.
online courses
2mo
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Delivery Specialist
Houston, Texas, United States
OnsiteFull Time
Operate company vehicles to deliver parts, use handheld fleet devices, maintain vehicle security and condition, meet company driving eligibility, and communicate with customers and store management.
1mo
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Bottle Prep Tech
Houston, Texas, United States
OnsiteFull Time
High school diploma or equivalent required; prepare and process bottle orders, assemble customized sample kits, log samples into LIMS, follow SOPs and QA protocols in a lab environment.
LIMS
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