184 customer implementation jobs at 114 companies in Antioch, CA
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Director, Customer Implementation
San Francisco, California, United States
$180k-$250k/yrHybridFull Time
Neara: Provides digital twin simulation software for electric utility infrastructure.
Proven record leading complex enterprise implementations, strong technical credibility, exceptional problem solving, adaptive learning, and ability to manage high-touch customer relationships.
Haus: Provides an incrementality platform for marketing measurement and optimization.
2+ YOE2+ years in customer-facing SaaS/onboarding, SQL and Retool experience, admin tooling and data troubleshooting skills, strong communication and problem-solving, cross-functional collaboration.
Seattle or New York City or San Francisco or Austin or United States
$94k-$171k/yrHybridFull Time
Rippling: Unified platform managing workforce HR, IT, and finance operations
5+ YOE2+ Mgmt5+ years SaaS experience in professional services/implementation/customer success; 2+ years leading teams; strong prioritization, time management, and problem-solving; ability to coach and develop managers and drive customer adoption.
Dealpath: Cloud platform for real estate investment and deal management.
5+ YOEBachelor's degree, 5+ years managing end-to-end SaaS implementations, experience with commercial real estate or proptech, strong Excel/Google Sheets skills, SQL/API/Salesforce familiarity a plus.
Microsoft Excel, Google Sheets, SQL, API, Salesforce
Decagon: Conversational AI platform for automated customer support.
4+ YOE4+ years in implementations, consulting, onboarding, project management, or customer-facing technical roles. Experience leading complex software or AI implementations. Technical fluency with SaaS platforms, integrations, and APIs. Strong operational skills and ability to build scalable processes. Excellent communication and organizational skills.
Canva: Online graphic design platform for creating and editing visual content.
3+ YOE3+ years implementing SaaS/enterprise software, experience with SSO/SAML and SCIM, strong project and stakeholder management, customer-focused with consultative skills.
Invert: Bioprocess AI software for biopharma and sustainable product development.
5+ YOE5–7 years in implementation, customer success, or account management at a B2B SaaS company; bio/pharma industry experience; API and data infra familiarity; BS in STEM.
APIs, Data schemas, Historians, Bioreactor data systems, Cloud data infrastructure
Artos: AI-powered document authoring platform for life sciences R&D.
3+ YOE3+ years in medical writing/regulatory affairs or related pharma role; experience with CTD/CMC content, regulatory expectations (FDA/EMA/ICH); strong written/verbal communication; customer-facing implementation experience; familiarity with XML/JSON.
Orb: Billing infrastructure for usage-based and consumption software pricing.
4+ YOE4+ years in technical post-sales, strong API/webhook and integration knowledge, SQL proficiency, customer-facing implementation experience, ability to translate business requirements to technical architecture.
San Francisco or Denver or New York City or United States
HybridFull Time
Gusto: Cloud-based payroll and HR software for small businesses.
4+ YOE4+ years work experience with 3+ years in client-facing implementation/account management/onboarding; strong analytical and communication skills; experience with SaaS/operations/finance and retirement plans preferred; proficiency with Salesforce and Calendly.
Hopae: Provides decentralized digital identity and verification infrastructure.
7+ YOE7+ years experience (minimum), including 3+ years in Customer Success/Implementation/Technical Onboarding; technical experience with API integrations; proficiency with automation and CS tools; fluent English; based in Paris/Île-de-France preferred.
Virta Health: Reversing type 2 diabetes through virtual care and nutrition.
2+ YOE2+ years in implementations/onboarding or healthcare operations, strong multi-stakeholder project management, customer communication, technical aptitude in data exchange and eligibility workflows.
Parspec: AI platform for construction product selection and procurement.
5+ YOE5+ years in forward-deployed/integration implementation engineering for B2B SaaS; degree in CS/engineering or equivalent; hands-on API/REST/JSON experience; Workato/iPaaS and ERP/CRM integrations (Eclipse, SAP, Salesforce); AI/LLM tooling; strong customer-facing and project management skills.
San Francisco or British Columbia or Ontario or United States or Canada
$110k-$129k/yrRemoteFull Time
Swiftly: Provides a transit data platform for public transportation agencies.
2+ YOE2+ years implementation/project management experience in SaaS, technical fluency with GTFS/AVL/GPS data, experience with agile and waterfall, strong customer-facing and communication skills; PMP preferred.
Code and TheoryNASDAQ: STGW: Design and technology agency building digital products and platforms.
Proven experience leading technical implementations or professional services for software/platform products, strong cloud/integrations/API fluency, people leadership, customer-facing communication, and experience with AI-enabled development and multi-step AI workflows.
Brex: Corporate cards and spend management software for businesses.
2+ YOE2+ years customer-facing experience, exposure to project coordination or implementations, strong communication and organization, comfortable across technical and non-technical workstreams.
Foresight: AI-driven data infrastructure for private market investment firms.
5+ YOE5+ years in finance or fund accounting systems, bachelor's in accounting/business (or equivalent experience), strong accounting knowledge, process and systems orientation, collaboration with Product/Engineering/Customer Success, analytics fluency; CPA preferred.