41 customer implementation jobs at 31 companies in Bethlehem, PA
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Implementation Consultant
United States or Canada or Wayne
RemoteFull Time
AssetWorks: Develops software for managing physical assets, fleets, and infrastructure.
3+ YOE3+ years professional experience (3-5 preferred) with 2+ years as a principal software implementer; BA/BS preferred; strong business analysis, configuration, testing, training, communication, and customer-facing skills.
Business Objects Enterprise, Business Objects Crystal Reports, Oracle, MSSQL, Microsoft Excel, Microsoft PowerPoint, Microsoft Visio, IIS, SQL
IFS: Provides enterprise software for asset-intensive and service industries.
3+ YOE3+ years implementing EAM/CMMS solutions (e.g., SAP PM, IBM Maximo, eMaint), consulting/project experience, strong maintenance and asset management domain knowledge, configuration and integration skills, customer-facing communication, and ownership of implementations.
EAM, CMMS, SAP PM, IBM Maximo, eMaint, HxGN EAM, Maintenance Connection, Ultimo
Mgr Customer Implementation (Hybrid- PA, NJ, DE) in Philadelphia, Pennsylvania
Philadelphia, Pennsylvania, United States
HybridFull Time
Independence Health Group: Provides health insurance and healthcare administration services.
6+ YOE1+ MgmtManages the team responsible for implementing large, complex clients; drives cross-functional process improvements; oversees delivery, staffing and performance metrics.
Philadelphia or Delaware or New Jersey or Pennsylvania
HybridFull Time
Independence Blue Cross: Provides health insurance plans and managed care services.
6+ YOE1+ MgmtBachelor's or equivalent experience, 6+ years in health insurance, 1+ year managing client-facing teams, strong project management, analysis, communication and leadership skills, MS Office proficiency, and a compatible Android/iOS device for Microsoft Authenticator.
Service Specialist - Implementation Client Consultant
West Henrietta or St Petersburg or Allentown or Phoenix or Cincinnati
$22-$30/hrOnsiteFull Time
PaychexNASDAQ: PAYX: Provider of integrated payroll, HR, and benefits outsourcing solutions.
Provide customer service for Paychex products via phone/email/chat, maintain product knowledge, meet SLAs, document interactions, perform data entry, identify process improvements; payroll experience, bachelor's degree, HRIS/Salesforce familiarity preferred.
Orion Advisor Solutions: Provides integrated software and investment solutions for financial advisors.
3+ YOE3+ years project management experience, 2+ years leading client-facing projects, strong stakeholder engagement, risk management, process improvement, onboarding customization; bachelor’s degree preferred; PMP preferred; experience with GuideCX or Smartsheet and Orion platforms.
GuideCX, Smartsheet, Orion, Software Development Life Cycle (SDLC)
San Francisco or Salt Lake City or Chicago or Nashville or Philadelphia or United States
$47k-$60k/yrRemoteFull Time
Tendo: Software connecting patients and clinicians for seamless healthcare experiences.
2+ YOEBachelor's degree or equivalent experience, 2-3 years in implementation/account management or related field, prior healthcare experience, strong customer service and escalation handling, excellent communication and analytical skills.
Hippocratic AI: Develops safety-focused generative AI for autonomous clinical healthcare conversations.
8+ YOE5+ Mgmt8+ years in healthcare with 5+ years in customer-facing leadership, enterprise implementation and change management experience, executive communication, and deep knowledge of clinical workflows.
Clerri: A membership platform helping dental practices grow recurring revenue.
4+ YOE4+ years enterprise implementation/customer success in SaaS, experience implementing large enterprise accounts, director-level consulting, project management, Salesforce experience preferred, bachelor's degree required, authorized to work in the US.
Roquette: Manufacturer of plant-based ingredients and pharmaceutical excipients.
3+ YOEAdvanced degree in life sciences,3+ years pharma/biotech experience,strong communication,customer-facing technical expertise,ability to design studies and support commercial implementation.
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$87k-$294k/yrOnsiteFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
6+ YOE6+ years strategy/management consulting experience with utilities/customer service focus; 3+ years experience in design, analytics, or implementation; 1+ year utilities client experience; hands-on AI/GenAI and automation experience; Bachelor’s or equivalent.
Senior Manager, Customer Service Technology Systems
Bridgewater or Bartlett or Westminster or Richmond or Perris or Canada or Mexico or Brazil or Argentina or Chile or Peru
$125k-$170k/yrHybridFull Time
BrotherTokyo Stock Exchange: 6448: Manufacturer of printers, sewing machines, and industrial equipment.
8+ YOE8+ MgmtBachelor's (or equivalent) in business; 8+ years leading customer service technology operations (CRM, telephony, IVR, chat, web), multi-country experience across the Americas, vendor management, implementations, APIs/integrations, analytics, and strong leadership and communication skills.
CRM, Salesforce, Oracle, Zendesk, IVR, APIs, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Microsoft Teams
Business Analytics Manager - Marketing & Customer Analytics
Pittsburgh or Philadelphia or Tysons or Cleveland or Wilmington
$100k-$204k/yrOnsiteFull Time
PNC Financial ServicesNYSE: PNC: Provides banking, lending, and investment services to customers.
5+ YOE3+ Mgmt5+ years in data management/governance or related field, 3+ years leadership, experience implementing governance/controls in regulated environments, strong stakeholder communication, familiarity with metadata, lineage, and data quality.
Jira, Confluence, Archer, GitHub, Co-Pilot, Python, Microsoft SharePoint
Moove: Supplies and distributes premium lubricants and specialized chemical solutions.
10+ YOE10+ MgmtBachelor's degree required, 10+ years in customer service/operations leadership, strong business acumen, data-driven, experience implementing systems and leading large teams, executive communication skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Epicor Prophet 21 ERP
SAPFrankfurt Stock Exchange: SAP: Sells enterprise resource planning and business management software solutions.
3+ YOEBachelor’s in Business Administration/Accounting/Computer Science +5yrs (or Master’s +3yrs); 3 years experience in SAP Finance and Controlling modules, implementation/support, SAP NetWeaver, business process optimization; experience with cloud and on‑prem solutions; hybrid, 0% travel.
Basking Ridge or New York City or New Jersey or New York or United States
$154k-$193k/yrFieldFull Time
InfosysNYSE: INFY: Provides IT consulting, software development, and business outsourcing services.
7+ YOEBachelor's degree, 7+ years in financial services with commercial lending experience, LoanIQ implementation/integration expertise, strong analytical and documentation skills, NY/NJ based or willing to relocate, travel up to 4 days/week, must be authorized to work in the U.S.
Phenom: AI-powered talent experience platform for recruiting and retention.
3+ YOE3+ years in customer-facing deployment or implementation roles; experience driving full implementation lifecycles, organizational change management, executive communication, client facilitation, and comfort with SSO/APIs/data integrations and AI concepts; ability to travel 25%.