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86 customer implementation jobs at 61 companies in Joliet, IL

2mo
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Customer Implementation Lead – Publishing Technology
Linköping or Stockholm or Chicago or Mexico City
RemoteFull Time
Roxen
Roxen: Develops print automation software for newsrooms and media publishers.
Lead onboarding and implementation projects for publishing customers; coordinate activities; support integrations; strong English communication; willingness to travel.
CMS, Publishing systems, Workflow tools
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1mo
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Implementation Specialist, Bilingual (Spanish)
Chicago or United States
RemoteFull Time
Keeper Security
Keeper Security: Provider of password management and security software solutions.
2+ YOE2+ years SaaS support/implementation experience, fluent in Spanish and English, Salesforce and Google Docs/Microsoft Office experience, strong communication, analytical and customer-facing project skills.
Salesforce, Google Docs, Microsoft Office, Monday.com, KeeperPAM®
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1w
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Implementation Manager (Distribution)
Chicago, Illinois, United States
HybridFull Time
Augment
Augment: Building autonomous AI agents to automate logistics operations.
5+ YOE3+ Mgmt5+ years implementing B2B distribution/supply chain software, 3+ years leading customer-facing teams, strong distribution and ERP/OMS/WMS/EDI knowledge, program management and client delivery experience.
API, SQL, Postman, Langfuse, Kibana, ERP, OMS, WMS, EDI
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3w
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Strategic Implementation Consultant
United States or Alaska or California or Connecticut or Maryland or Massachusetts or New Jersey or New York or Rhode Island or District of Columbia or Austin or Boulder or Chicago or Dallas or Denver or Houston or Seattle
$100k-$135k/yr RemoteFull Time
Samsara
SamsaraNYSE: IOT: Connected Operations Cloud platform for physical operations and IoT.
6+ YOE6+ years in senior customer success, account management, or strategic consulting (enterprise SaaS preferred); bachelor’s degree; experience with technical products and end-to-end implementations; strong communication and emotional intelligence.
Samsara platform, Tofu
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Senior Implementation Consultant, Utility Billing
Chicago, Illinois, United States
$120k-$130k/yr OnsiteFull Time
OpenGov
OpenGov: Provides enterprise resource planning software to local government agencies.
5+ YOE5+ years implementation consulting experience with ERP platforms, strong data analysis and architecture skills, advanced Excel, customer training, mentoring, and problem-solving abilities.
Microsoft Excel, APIs, SaaS, Cloud, Agile, Scrum
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Billing & Payments Implementation Consultant
Chicago or Milwaukee or Madison
OnsiteFull Time
ECP
ECP: Software platform for senior living and care management.
3+ YOE3+ years across accounting, billing, financial operations or software implementation; strong billing/accounting knowledge, project management, customer-facing implementation experience, bachelor’s degree or equivalent experience.
QuickBooks, Sage Intacct, NetSuite, Zoom
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Implementation & Training Supervisor
Chicago, Illinois, United States
$55k-$70k/yr FieldFull Time
Crafty
Crafty: Manages office food and beverage programs via technology platform.
3+ YOE3+ Mgmt3+ years client/customer experience, 3+ years managing a team, F&B experience preferred, ability to lead implementations, manage a flexible field team, train employees, and drive operational improvements.
Google Suite (Sheets, Docs, Slides), Notion, Asana, Tableau, Lattice, HubSpot
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Lead Implementation Specialist, T&S
Boston or Chicago
$129k/yr HybridFull Time
Perk
Perk: Automates business travel bookings, expenses, and invoice processing.
3+ YOE3+ years customer-facing experience with at least 2 years project management; strong finance/ERP knowledge (NetSuite, Dynamics), stakeholder coordination, onboarding/implementation expertise, mentoring skills, and English proficiency. Must be within commuting distance of a hub.
NetSuite, Dynamics BC, Dynamics F&O, SSO, HRIS, SCIM, ERP, CRM
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Registry Implementation Coordinator (Customer Service, Data, Help Desk Support) - Schaumburg, IL
Schaumburg, Illinois, United States
$56k-$70k/yr HybridFull Time
American Society of Anesthesiologists
American Society of Anesthesiologists: Professional association advancing the medical practice of anesthesiology.
2+ YOE2+ years help desk or customer service experience; high school diploma required; associates degree preferred; experience with ticketing/CRM and Microsoft 365; strong communication and problem-solving skills.
Atlassian Jira, CRM, Microsoft 365, Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft Dynamics
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Technical Implementation Consultant
Chicago, Illinois, United States
RemoteFull Time
Itron
ItronNASDAQ: ITRI: Sells products and services for energy and water management.
2+ YOELead technical workstreams for enterprise SaaS deployments; configure SSO, integrations, data migrations; ensure secure, scalable, and reliable customer deployments.
SAML, OIDC, SCIM, APIs
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Strategic Implementation Lead
Chicago or United States
HybridFull Time
Responsiv
Responsiv: AI-powered regulatory change management platform for in-house legal teams.
5+ YOEFive+ years in consulting, regulatory change, or actionable legal/compliance role at a regulated organization. Experience with financial institutions or complex compliance environments. Ability to translate regulatory requirements into customer workflows.
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Software Implementation Project Manager (55393)
Chicago, Illinois, United States
$93k-$120k/yr OnsiteFull Time
STERIS
STERISNYSE: STE: Provides infection prevention and procedural healthcare products and services.
5+ YOEBachelor's degree (or HS with equivalent experience),5+ years customer-facing project management,software implementation knowledge,PMP preferred,ability to manage multiple projects and travel 25-40% in U.S./Canada.
CRM, Microsoft Excel, Microsoft PowerPoint, Microsoft Word
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Infrastructure Implementation Engineer (Chicago)
Chicago, Illinois, United States
$75k-$100k/yr FieldFull Time
The Redesign Group
The Redesign Group: Provides enterprise infrastructure deployment and implementation services for client environments.
2+ YOE2–5 years enterprise IT infrastructure deployment experience; hands-on rack-and-stack, cabling, storage, networking, virtualization and CLI skills; strong customer-facing communication; ability to travel ~60%.
Cisco, Arista, Juniper, Aruba, Dell, VMware, Nutanix, Hyper-V, CLI, SAN, VLAN, DNS, DHCP
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Future Opportunities: Retirement Implementation Specialist
Denver or Phoenix or Chicago or New York City
HybridFull Time
Gusto
Gusto: Cloud-based payroll and HR software for small businesses.
Using project-management skills to set up customer 401(k) plans, streamline plan administration, drive operations, and provide a positive customer experience; willingness to engage with AI tools as assessed in interviews.
AI tools
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2w
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Customer Success Lead
Chicago or Dallas or Nashville or Minneapolis or St. Louis or Houston or Kansas City or Cleveland or San Mateo
$136k-$170k/yr RemoteFull Time
Notable
Notable: Automates administrative and clinical workflows for healthcare providers using AI.
7+ YOE7+ years in customer success/implementation/consulting within healthcare or health tech, bachelor’s or equivalent, executive presence, healthcare IT knowledge, ability to travel up to 30%.
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Customer Success Manager
Chicago, Illinois, United States
$75k-$100k/yr HybridFull Time
Renterra
Renterra: A venture-backed SaaS building an end-to-end platform to modernize equipment rental operations.
3+ YOE3+ years SaaS customer success/implementation experience; strong onboarding, training, communication, project management, and commercial skills; Chicago-based hybrid availability.
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2mo
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Customer Success Associate
San Francisco or Salt Lake City or Chicago or Nashville or Philadelphia or United States
$47k-$60k/yr RemoteFull Time
Tendo
Tendo: Software connecting patients and clinicians for seamless healthcare experiences.
2+ YOEBachelor's degree or equivalent experience, 2-3 years in implementation/account management or related field, prior healthcare experience, strong customer service and escalation handling, excellent communication and analytical skills.
Salesforce
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3w
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Customer Support Supervisor
Geneva, Illinois, United States
$66k-$80k/yr HybridFull Time
Pella
Pella: Designs and manufactures customized windows and doors for homes.
3+ YOESupervise non-exempt team, support order fulfillment and customer service, analyze data, implement process improvements; bachelor's degree or 3-5 years related experience; strong communication and Microsoft Office skills.
Microsoft Office
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1d
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Senior Customer Success Manager - Moveworks
Chicago, Illinois, United States
$102k-$159k/yr HybridFull Time
ServiceNow
ServiceNowNYSE: NOW: Provides a cloud platform for automating enterprise digital workflows.
5+ YOE5+ years account management/implementation/sales in software/SaaS, enterprise deployment experience, bachelor's degree, strong executive relationship and problem-solving skills, willing to travel 10-25%.
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Associate Customer Project Lead
Chicago or United States
$55k-$85k/yr RemoteFull Time
Applied Systems
Applied Systems: Provider of cloud-based management software for the insurance industry.
3+ YOEBachelor's degree or equivalent experience, 3+ years customer service experience, proficient with Microsoft Office; PMP, insurance, implementation and data conversion experience preferred.
Microsoft Office
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