56 customer implementation jobs at 32 companies in Huntington Beach, CA
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Director, Customer Implementation
Los Angeles or New York City
$180k-$250k/yrHybridFull Time
Neara: Provides digital twin simulation software for electric utility infrastructure.
5+ YOEProven record leading complex enterprise implementations, technical credibility with engineering teams, strong problem solving, stakeholder management, and ability to travel and operate autonomously.
New York City or Seattle or Los Angeles or Portland
RemoteFull Time
Multitude Insights: AI-powered intelligence platform for law enforcement agency collaboration.
6+ YOE6+ years in implementation, onboarding, customer operations, project management, or customer success in SaaS, gov-tech, or similar; experience managing complex, multi-stakeholder implementations; strong communication and organizational skills; remote-working capable; government/public sector or startup experience preferred.
myKaarma: Cloud-based software for automotive dealership service department management.
2+ YOE2+ years in software implementation or customer onboarding; experience in automotive or SaaS preferred; strong communication; familiarity with Salesforce and Google Workspace.
Salesforce, Google Workspace, Gmail, Google Calendar, Google Sheets, Google Forms
Flip: Automates enterprise customer service phone calls using voice AI.
3+ YOE3+ years in technical implementation or solutions engineering; experience with integrations, APIs/webhooks, troubleshooting, documentation, and customer-facing technical work; healthcare and telephony platform experience a plus.
Bird Rock Systems: Providing managed IT, cybersecurity, and cloud infrastructure solutions.
1+ YOECustomer-facing AI implementation: data preparation, validation, deployment support, training, and adoption. Preferred 1–2 years technical/customer-facing experience and familiarity with business applications and automation tools.
NEOGOV: SaaS human resources solutions for public sector workforce management
Bachelor's degree or equivalent HRIS/Benefits experience; implementation or technical/HR consulting experience, HRIS and Benefits knowledge, customer collaboration, communication, business analysis, and deadline management skills.
MidFirst Bank: Provides personal, commercial, and private banking and mortgage services.
3+ YOE3+ years treasury management or implementation experience; knowledge of treasury products and associated risks; proficiency with office software; strong verbal/written communication, presentation, customer service, and time-management skills.
NRI: Provides third-party logistics and fulfillment services for lifestyle brands.
1+ YOEHigh school diploma, 1+ years customer service and integration experience, familiarity with Aspire or similar warehouse processes, strong Microsoft Office 365 skills, experience with system integration, SOW and testing, and project support.
Microsoft Office 365, Microsoft Word, Microsoft Outlook, Microsoft Excel, Aspire, ERP
New York City or Los Angeles or San Francisco or Austin or Buenos Aires or São Paulo or London or Berlin or Barcelona or Tel Aviv or Bangalore or Beijing or Seoul or Spain or Europe
RemoteFull Time
Singular: Marketing measurement platform for unified analytics and attribution.
3+ YOE3+ years in SaaS client services/customer success/account management; experience leading technical implementations; strong knowledge of mobile marketing/ad tech; excellent communication and presentation skills; Bachelor’s in Business or Marketing.
COPE Health Solutions: Provides healthcare consulting, analytics, and workforce training services.
5+ YOEMaster's preferred; 5+ years in healthcare analytics or consulting, data management and visualization. Requires SaaS implementation, healthcare data integration, project management, and strong communication skills.
SaaS, ETL, Care Management (CM), Utilization Management (UM), Electronic Medical Records (EMR), Health Information Exchange (HIE)
Customer Success Manager – Southern California Region
Riverside or Temecula or San Bernardino or San Diego or Lodi
FieldFull Time
Arable: Provides IoT-based crop intelligence and weather monitoring solutions.
Customer-success or ag-facing experience, strong communication and training skills, comfort working in-field, ability to manage implementations/onboarding, travel ~25–40%, bachelor’s degree or equivalent experience preferred.
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$87k-$294k/yrOnsiteFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
6+ YOE6+ years strategy/management consulting experience with utilities/customer service focus; 3+ years experience in design, analytics, or implementation; 1+ year utilities client experience; hands-on AI/GenAI and automation experience; Bachelor’s or equivalent.
Senior Manager, Customer Service Technology Systems
Bridgewater or Bartlett or Westminster or Richmond or Perris or Canada or Mexico or Brazil or Argentina or Chile or Peru
$125k-$170k/yrHybridFull Time
BrotherTokyo Stock Exchange: 6448: Manufacturer of printers, sewing machines, and industrial equipment.
8+ YOE8+ MgmtBachelor's (or equivalent) in business; 8+ years leading customer service technology operations (CRM, telephony, IVR, chat, web), multi-country experience across the Americas, vendor management, implementations, APIs/integrations, analytics, and strong leadership and communication skills.
CRM, Salesforce, Oracle, Zendesk, IVR, APIs, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Microsoft Teams
Customer Experience & Service Transformation Management Advisory Consultant
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Los Angeles or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$54k-$206k/yrOnsiteFull Time
AccentureNYSE: ACN: Global professional services firm providing consulting and technology solutions.
5+ YOERequires 5+ years of management consulting focused on customer service, 3+ years with cloud and customer service platforms, 1+ year with AI, and expertise in transformation, design, or process implementation.
Salesforce, Microsoft Dynamics, Amazon Connect, Genesys, NICE
Solutions Architect II, AI & Customer Service Technology, Ring & Blink Customer Service Technology
Hawthorne, California, United States
$131k-$178k/yrOnsiteFull Time
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
5+ YOE5+ years IT/software development experience with 2+ years design/implementation; experience with Amazon Connect, Bedrock, Salesforce, LLMs, AWS services; strong technical design, integration, and stakeholder communication skills.
5+ YOEBachelor's in computer science/engineering or equivalent,5+ years customer-facing experience driving technical implementations,experience with cloud operations/support/migrations,and strong communication and problem-solving skills.
Technical Product Specialist (TPS) - Signals & API
London or Singapore or Japan or China or United States or Los Angeles or New York City or Dublin or Paris or Berlin or Dubai or Jakarta or Seoul or Tokyo
OnsiteFull Time
TikTok: Global short-form video hosting and social media platform.
2+ YOEBachelor's degree in Computer Science or related technical field, technical implementation experience, digital advertising or customer-facing technical experience, analytical problem-solving, and support ticketing platform experience.