73 customer implementation manager jobs at 58 companies in Antioch, IL
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Implementation Manager- Customer Care Transformation
Downers Grove, Illinois, United States
$86k-$119k/yrOnsiteFull Time
Zurn Elkay Water SolutionsNYSE: ZWS: Manufactures sustainable water management and professional-grade plumbing solutions.
5+ YOE5+ years in customer care, operations, process improvement or implementation; SOP ownership, change management, KPI/reporting, strong analytical and communication skills; located in Downers Grove, IL.
Augment: Building autonomous AI agents to automate logistics operations.
5+ YOE3+ Mgmt5+ years implementing B2B distribution/supply chain software, 3+ years leading customer-facing teams, strong distribution and ERP/OMS/WMS/EDI knowledge, program management and client delivery experience.
API, SQL, Postman, Langfuse, Kibana, ERP, OMS, WMS, EDI
Augintel: Provides AI-powered software to analyze case notes for social services.
3+ YOE3+ years child welfare experience and implementation leadership; strong stakeholder management, change management, cross-functional collaboration, and executive communication; proficient with Microsoft Office.
Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Microsoft Teams, HubSpot, Mixpanel, PowerBI, Tableau
Chicago or Connecticut or Georgia or North Carolina or Minnesota or Massachusetts or Iowa or Charlotte or Illinois or Colorado or District of Columbia or Idaho or Montana or Delaware or Kansas or Michigan or Austin or Maryland or Ohio or Indiana or Maine
RemoteFull Time
ItronNASDAQ: ITRI: Sells products and services for energy and water management.
3+ YOERequires 3+ years in implementation consulting, project management, business analysis, customer success, or SaaS deployments, with enterprise implementation leadership, requirements translation, project coordination, and strong communication skills.
Albany or Andover or Atlanta or Austin or Baltimore or Boston or Charlotte or Chicago or Columbia or Denver or Hartford or Houston or Nashville or Pensacola or Tallahassee or Washington
$90k-$120k/yrRemoteFull Time
JLLNYSE: JLL: Global commercial real estate and investment management services.
2+ MgmtBachelor’s degree or equivalent experience, 2+ years managing customer or technical support teams, strong communication and mentoring skills, product troubleshooting expertise, and operational improvement experience.
STERISNYSE: STE: Provides infection prevention and procedural healthcare products and services.
5+ YOEBachelor's degree (or HS with equivalent experience),5+ years customer-facing project management,software implementation knowledge,PMP preferred,ability to manage multiple projects and travel 25-40% in U.S./Canada.
CRM, Microsoft Excel, Microsoft PowerPoint, Microsoft Word
SamsaraNYSE: IOT: Connected Operations Cloud platform for physical operations and IoT.
10+ YOE10+ years in technology consulting or customer-facing implementation, technical product experience, executive stakeholder management, consultative implementation skills, problem solving, and a bachelor's degree.
Connected Operations Cloud, Internet of Things (IoT), Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, Tofu
Kem Krest: Provides supply chain, packaging, and logistics for OEMs.
Lead complex customer program solutions and implementations, manage project scope/schedule/cost/risk, mentor junior managers, provide solution design and sales support, and perform financial analysis.
SpotOn: Provides point-of-sale and business management software for restaurants.
5+ YOE1+ MgmtRequires 5+ years in customer success or related roles, 1+ year managing teams, and extensive software integrations, restaurant operations, and POS experience. Fintech or SaaS experience preferred.
POS, SaaS, Standard Operating Procedures (SOPs), Service-level Agreements (SLAs)
TransUnionNYSE: TRU: Provides global credit reporting and risk management information solutions.
5+ YOERequires 5+ years in account management, customer success, implementation, or project management; project lifecycle expertise; technical solution translation; bachelor's degree or equivalent; Salesforce and Microsoft Office proficiency.
Salesforce, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Microsoft Outlook, HSA, FSA, AD&D, ESPP
Overland Park or New York City or Chicago or Washington
$60k-$70k/yrRemoteFull Time
Epiq: Provides technology-enabled legal services and eDiscovery solutions.
1+ YOERequires 1–2 years in project management or coordination, customer training, information technology, Relativity, and eDiscovery technology, plus legal services or litigation support experience.
Perk: Automates business travel bookings, expenses, and invoice processing.
3+ YOE3+ years customer-facing experience with at least 2 years project management; strong finance/ERP knowledge (NetSuite, Dynamics), stakeholder coordination, onboarding/implementation expertise, mentoring skills, and English proficiency. Must be within commuting distance of a hub.
DoorDashNYSE: DASH: Local food delivery and on-demand logistics platform.
1+ YOERequires 1–3 years in implementation, customer success, or account management, quota or attainment experience, outbound communication, high call volume, organization, adaptability, and strong written and verbal communication.
Wintrust Financial CorporationNASDAQ: WTFC: Provides community banking, commercial finance, and wealth management services.
2+ YOE2+ years financial services or banking experience required; treasury management preferred. Requires accuracy, attention to detail and excellent communication for customer training and implementations.
PaylocityNASDAQ: PCTY: Provides cloud-based software for payroll, HR, and workforce management.
1+ YOEBachelor's degree,1+ year client-facing/customer service experience,proficiency with Microsoft Office and Excel(VLOOKUP,Pivot),strong communication,analytical and project management skills.
Techtronic IndustriesHong Kong Stock Exchange: 669: Designs and manufactures cordless power tools and cleaning products.
3+ YOE3–5+ years in customer success, account management, SaaS implementation, technical sales, support, construction technology, or customer-facing B2B work; construction workflow knowledge and willingness to travel up to 50%.
ONE-KEY, mobile apps, SaaS, IoT, CRM, Salesforce, BIM
Arvist: AI-powered quality control platform for warehouse and logistics operations.
2+ YOE3-5 years in customer success/account management/implementation at a B2B SaaS company; logistics/warehouse experience; ability to own outcomes; travel to client sites; remote with Chicago base.
Responsiv: AI-powered regulatory change management platform for in-house legal teams.
5+ YOEFive+ years in consulting, regulatory change, or actionable legal/compliance role at a regulated organization. Experience with financial institutions or complex compliance environments. Ability to translate regulatory requirements into customer workflows.