65 customer implementation manager jobs at 51 companies in Illinois
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Associate Implementation Manager
Chicago or Colorado or Florida or Georgia or Illinois or Indiana or Kentucky or Michigan or Minnesota or North Carolina or New York or Ohio or Oregon or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Virginia or Wisconsin
1+ YOE1+ year in customer-facing implementation or project management, strong spreadsheet and project management skills, ability to learn new technologies, manage timelines, and communicate with customers and internal teams.
Performance Health: Manufactures and distributes rehabilitation and sports medicine products.
2+ YOEBachelor's degree required; 2+ years implementation/onboarding/project management/customer success experience; strong analytical, project management, and communication skills; proficiency with Microsoft Office, Excel, PowerPoint and CRM/Salesforce.
Microsoft Office, Microsoft Excel, Microsoft PowerPoint, CRM, Salesforce
Customer Implementation Lead – Publishing Technology
Linköping or Stockholm or Chicago or Mexico City
RemoteFull Time
Roxen: Develops print automation software for newsrooms and media publishers.
Lead onboarding and implementation projects for publishing customers; coordinate activities; support integrations; strong English communication; willingness to travel.
United States or Alaska or California or Connecticut or Maryland or Massachusetts or New Jersey or New York or Rhode Island or District of Columbia or Austin or Boulder or Chicago or Dallas or Denver or Houston or Seattle
$100k-$135k/yrRemoteFull Time
SamsaraNYSE: IOT: Connected Operations Cloud platform for physical operations and IoT.
6+ YOE6+ years in senior customer success, account management, or strategic consulting (enterprise SaaS preferred); bachelor’s degree; experience with technical products and end-to-end implementations; strong communication and emotional intelligence.
Crafty: Manages office food and beverage programs via technology platform.
3+ YOE3+ Mgmt3+ years client/customer experience, 3+ years managing a team, F&B experience preferred, ability to lead implementations, manage a flexible field team, train employees, and drive operational improvements.
Google Suite (Sheets, Docs, Slides), Notion, Asana, Tableau, Lattice, HubSpot
Illinois or Florida or Georgia or South Carolina or Texas or Alabama or Wisconsin or Maine
$60k-$65k/yrRemoteFull Time
Humanly: AI-native hiring software for hourly and high-volume recruiting.
Coordinate post-sale onboarding, maintain project plans, support integrations and platform configuration, communicate with customers and internal teams.
AI Recruiter, AI Interviewer, Talent CRM, ATS integrations, ATS, HRIS, HCM, UKG, ADP, Workday, Greenhouse, Lever, iCIMS
Herndon or North Carolina or Georgia or Texas or New Jersey or Pennsylvania or Illinois or District of Columbia or Maryland or Ohio or Florida or South Carolina or Virginia or Colorado or Indiana or Washington or Nevada or California or Massachusetts
RemoteFull Time
Exostar: Cloud platforms for secure collaboration in regulated industries.
6+ YOEBachelor's degree; 6+ years leading enterprise SaaS implementations and customer-facing projects; experience with requirements gathering, testing, go-live, and stakeholder management; PMP/Agile/Scrum preferred.
Perk: Automates business travel bookings, expenses, and invoice processing.
3+ YOE3+ years customer-facing experience with at least 2 years project management; strong finance/ERP knowledge (NetSuite, Dynamics), stakeholder coordination, onboarding/implementation expertise, mentoring skills, and English proficiency. Must be within commuting distance of a hub.
Responsiv: AI-powered regulatory change management platform for in-house legal teams.
5+ YOEFive+ years in consulting, regulatory change, or actionable legal/compliance role at a regulated organization. Experience with financial institutions or complex compliance environments. Ability to translate regulatory requirements into customer workflows.
Gusto: Cloud-based payroll and HR software for small businesses.
Using project-management skills to set up customer 401(k) plans, streamline plan administration, drive operations, and provide a positive customer experience; willingness to engage with AI tools as assessed in interviews.
Atlanta or Boston or Illinois or New York or Raleigh or Texas or United States or Virginia or San Francisco or Bengaluru
RemoteFull Time
Instabase: Automates data extraction and analysis for unstructured enterprise content
6+ YOE6+ years customer-facing experience in enterprise customer success or implementation; proven renewal and expansion track record; executive communication; technical aptitude with APIs, LLMs/OCR/AI; SDLC familiarity; leadership and mentoring experience.
Arkansas or Florida or Illinois or Indiana or Iowa or Michigan or Minnesota or Missouri or Oklahoma or Tennessee or Texas or United States
$68k-$76k/yrRemoteFull Time
Pushpay: Digital giving and engagement platform for churches and nonprofits.
Customer-facing SaaS or church/ministry experience; onboarding and implementation ownership; strong written/verbal communication, documentation and process skills; familiarity with CHMS integrations; willingness to travel periodically.
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$87k-$294k/yrOnsiteFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
6+ YOE6+ years strategy/management consulting experience with utilities/customer service focus; 3+ years experience in design, analytics, or implementation; 1+ year utilities client experience; hands-on AI/GenAI and automation experience; Bachelor’s or equivalent.
Ghent or Limburg or London or Chicago or Belgium or Europe
FieldFull Time
Qargo: Cloud-based transport management platform for logistics and freight operations.
Experience in transport/logistics operations or SaaS implementation, ability to configure TMS and deliver training, fluent Dutch and English, valid driver’s license, regular travel across Belgium.
Boston or Seattle or New York or Chicago or Dallas
$154k-$208k/yrOnsiteFull Time
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
6+ YOEBachelor's in STEM/business or equivalent; 6+ years leading large-scale technical programs and customer-facing engagements; experience with cloud implementations; PMP/Scrum/SAFe preferred; ~25% domestic travel.