41 customer implementation manager jobs at 23 companies in Bothell, WA

1mo
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Implementation Manager
New York City or Seattle or Los Angeles or Portland
RemoteFull Time
Multitude Insights
Multitude Insights: AI-powered intelligence platform for law enforcement agency collaboration.
6+ YOE6+ years in implementation, onboarding, customer operations, project management, or customer success in SaaS, gov-tech, or similar; experience managing complex, multi-stakeholder implementations; strong communication and organizational skills; remote-working capable; government/public sector or startup experience preferred.
3mo
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Implementation Manager
Seattle or United States
$80k-$120k/yr HybridFull Time
Aurelian
Aurelian: AI-powered voice automation for 9-1-1 non-emergency calls.
2+ YOE2-6 years in implementation or technical project/account management; strong technical fluency; experience with SaaS; customer-facing; translate workflows; ownership; proactive; comfortable in ambiguity; excellent communication.
4w
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Implementation Manager
Bellevue, Washington, United States
$90k-$110k/yr HybridFull Time
Humanly
Humanly: AI-native hiring software for hourly and high-volume recruiting.
2+ YOE2+ years in SaaS implementation, solutions engineering, or technical customer success; experience with ATS/HRIS integrations (UKG, ADP, Workday, Greenhouse, Lever, iCIMS); strong project management and client communication; PMP/CAPM preferred; onsite 4 days/week in Bellevue.
AI Recruiter, AI Interviewer, Talent CRM, ATS, UKG, ADP, Workday, Greenhouse, Lever, iCIMS, HRIS, HCM, API, webhooks
6d
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Manager, Implementation (IT)
Seattle or Austin or San Francisco or New York City
$100k-$158k/yr HybridFull Time
Rippling
Rippling: Unified platform managing workforce HR, IT, and finance operations
5+ YOE2+ Mgmt2+ years managing customer-facing implementation teams,5+ years overall in software implementation/onboarding,strong knowledge of MDM,identity provisioning (SSO,SAML/OIDC),Zero Touch deployment,Endpoint Lifecycle Management; experience with Google Workspace, Azure AD, Okta.
MDM, SSO, SAML/OIDC, Zero Touch deployment, Endpoint Lifecycle Management, Google Workspace, Azure AD, Okta
4d
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Principal Implementation Program Manager
Bellevue, Washington, United States
$95k-$170k/yr OnsiteFull Time
T-Mobile
T-MobileNASDAQ: TMUS: Provides wireless voice, data, and mobile internet services.
4+ YOEBachelor's or equivalent,4-7 years program/project management and customer-facing experience,strong executive communication,program management expertise,PMP preferred,knowledge of wireless and connected car technologies.
Microsoft Excel, Microsoft Project, PowerPoint, Sync-Up, iOS, Android, MDM
1mo
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Technical Implementation Manager
Bellevue, Washington, United States
$110k-$160k/yr OnsiteFull Time
Esper
Esper: Platform for managing Android and iOS device fleets.
3+ YOE3-5 years in Technical Delivery or related roles; 2+ years in customer-facing technical role with revenue impact; proficiency with agentic AI tools; strong device operations knowledge and AI-powered workflows.
Claude Code, Cursor, Copilot, Python, Kotlin, Java, Go, REST API, Salesforce, MDM, EMM, UEM
4d
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Principal Implementation Program Manager
Bellevue, Washington, United States
$95k-$170k/yr OnsiteFull Time
T-Mobile
T-MobileNASDAQ: TMUS: Provides wireless network services and mobile communication devices.
4+ YOEBachelor's or equivalent experience,4+ years program/project management and customer-facing account support,strong executive communication,expertise with wireless/connected car technologies and PM tools.
Microsoft Excel, Microsoft Project, Microsoft PowerPoint, Sync-Up, iOS, Android, MDM
1w
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Strategic Implementation Consultant
United States or Alaska or California or Connecticut or Maryland or Massachusetts or New Jersey or New York or Rhode Island or District of Columbia or Austin or Boulder or Chicago or Dallas or Denver or Houston or Seattle
$100k-$135k/yr RemoteFull Time
Samsara
SamsaraNYSE: IOT: Connected Operations Cloud platform for physical operations and IoT.
6+ YOE6+ years in senior customer success, account management, or strategic consulting (enterprise SaaS preferred); bachelor’s degree; experience with technical products and end-to-end implementations; strong communication and emotional intelligence.
Samsara platform, Tofu
2w
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Customer Support Manager - Americas
Seattle, Washington, United States
$110k-$138k/yr RemoteFull Time
TOMRA
TOMRAOslo Stock Exchange: TOM: Provides sensor-based sorting and collection solutions for resource optimization.
8+ YOE5+ Mgmt8+ years in customer service/technical support or service operations (5+ years leading teams); experience with CRM/ERP, KPIs, escalations and CRM/ERP implementations; willing to travel 25–50% and maintain a valid passport; ability to drive.
CRM, ERP, IFS, Microsoft Dynamics 365
2w
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shared services senior manager, Customer Advocacy
Seattle, Washington, United States
$113k-$170k/yr HybridFull Time
Starbucks
StarbucksNASDAQ: SBUX: Global coffeehouse chain and specialty coffee roaster.
7+ YOE5+ MgmtBachelor's degree or significant experience; 7 years cross-functional experience designing and implementing business solutions; 5 years people leadership; 5 years project/implementation and requirements analysis; experience with change management and root cause analysis.
2d
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Customer Solutions Manager, Prototyping & Customer Engineering
Boston or Seattle or New York or Chicago or Dallas
$154k-$208k/yr OnsiteFull Time
Amazon
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
6+ YOEBachelor's in STEM/business or equivalent; 6+ years leading large-scale technical programs and customer-facing engagements; experience with cloud implementations; PMP/Scrum/SAFe preferred; ~25% domestic travel.
2w
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shared services senior manager, Customer Advocacy
Seattle, Washington, United States
$113k-$170k/yr HybridFull Time
Starbucks
StarbucksNASDAQ: SBUX: Operates a global chain of coffeehouses and roastery reserves.
7+ YOE5+ Mgmt7+ years cross-functional experience designing and implementing business solutions, 5+ years leading teams, 5+ years project/implementation and requirements analysis experience; Bachelor's or significant experience; Lean/Six Sigma and relevant domain experience preferred.
1mo
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Director, Global Customs, Design & Implementation (Kent, WA, US, 98032)
Kent, Washington, United States
$176k-$264k/yr OnsiteFull Time
DSV
DSVNasdaq Copenhagen: DSV: Provide global transport and logistics services via road, air, and sea.
10+ YOESenior leader with 10+ years in customs/logistics, proven leadership managing multinational implementation teams, deep operational and technical understanding, governance and project controls experience, and ability to influence senior stakeholders.
1mo
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Director Customer Experience & Strategy
Stoughton or McClellan Park or Fallon or Massillon or Cincinnati or Elko or Auburn or Tacoma or Olympia or Tucson or Truckee or Phoenix or Albert Lea or Denver or Alamosa or Riverside or Virginia Beach or Euless or Monroe or Saint Paul or Pueblo or Kansas City or Richmond
$90k-$120k/yr OnsiteFull Time
Diesel Direct
Diesel Direct: On-site mobile refueling and fuel management for commercial fleets.
10+ YOEBachelor's required (advanced degree preferred). 10+ years in customer experience, operations, or service delivery leadership with experience managing managers, strong analytical and process-improvement skills, and project/system implementation experience.
2mo
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Senior Product Specialist (SaaS onboarding and implementation)
Seattle, Washington, United States
$80k-$100k/yr HybridFull Time
Zenoti
Zenoti: Cloud-based management software for beauty and wellness businesses.
10+ YOE10+ years in enterprise SaaS implementation/support; strong product knowledge; customer-facing; cloud solutions; effective communication; multi-project management.
2w
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Program Manager Credentialing - USFHP
Seattle, Washington, United States
$44-$69/hr OnsiteFull Time
Providence
Providence: Provides comprehensive healthcare services through hospitals, clinics, and health plans.
5+ YOE5+ years healthcare operations and 5+ years customer service management experience; bachelor's degree preferred; ability to support operational teams, implement process improvements, and meet compliance and service targets.
1w
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Project Engineer & Customer Experience Liaison - Field Service Migration
Seattle, Washington, United States
$95k-$115k/yr OnsiteFull Time
MacDonald-Miller Facility Solutions
MacDonald-Miller Facility Solutions: Designs and services mechanical systems for commercial buildings.
Project coordination and testing support for a field service migration; strong organizational, analytical, and communication skills; experience with ERP/field service implementations and spreadsheets; UAT and training support.
BuildOps, Key2Act Wennsoft, Great Plains
2d
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Seafood Manager
Bonney Lake, Washington, United States
$22-$23/hr OnsiteFull Time
Albertsons Companies
Albertsons CompaniesNew York Stock Exchange: ACI: Operates supermarkets and pharmacies across the United States.
Supervise seafood clerks, implement merchandising, manage ordering/inventory, ensure food safety and temperature logs, provide customer service and maintain department cleanliness.
electronic scanning scale
1mo
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Aesthetic Business Manager- Seattle South, WA
Seattle or Orange County
$90k-$130k/yr HybridFull Time
Galderma
GaldermaSIX Swiss Exchange: GALD: Provides dermatological products for skin health and aesthetics.
2+ YOEBachelor's degree required, 2+ years combined sales and customer service, strategic consultative sales and buy-and-bill experience, ability to implement sales plans and track lead generation.
1w
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Alliance Concierge - Seattle
Seattle, Washington, United States
$70k-$100k/yr FieldFull Time
Bilt Rewards
Bilt Rewards: Loyalty platform offering rewards on rent and mortgage payments
3+ YOE3–5 years in AI, implementation, customer success, account management, or operations; strong training, change-management, relationship-building, and project management skills; willing to travel regionally frequently.
Yardi, RealPage, MRI