34 customer implementation manager jobs at 29 companies in Bourne, MA
5d
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Implementation Manager
New York City or Boston
HybridFull Time
3+ YOE3+ years implementing enterprise B2B SaaS end-to-end; hands-on with APIs, data mapping, migrations; strong Excel, project delivery, and stakeholder management skills.
APIs, SFTP, Microsoft Excel
1mo
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Lead Implementation Specialist, T&S
Boston or Chicago
$129k/yr HybridFull Time
3+ YOE3+ years customer-facing experience with at least 2 years project management; strong finance/ERP knowledge (NetSuite, Dynamics), stakeholder coordination, onboarding/implementation expertise, mentoring skills, and English proficiency. Must be within commuting distance of a hub.
NetSuite, Dynamics BC, Dynamics F&O, SSO, HRIS, SCIM, ERP, CRM
4d
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Customer Success Manager
Boston, Massachusetts, United States
OnsiteFull Time
3+ YOE3–5+ years in customer success, account management, or implementation; SaaS and retail, wholesale, or fashion technology experience preferred; requires project management, communication, empathy, organization, and multi-account management.
HubSpot, Jira, Zendesk
1mo
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Customer Engagement Manager
Atlanta or Boston or Illinois or New York or Raleigh or Texas or United States or Virginia or San Francisco or Bengaluru
RemoteFull Time
6+ YOE6+ years customer-facing experience in enterprise customer success or implementation; proven renewal and expansion track record; executive communication; technical aptitude with APIs, LLMs/OCR/AI; SDLC familiarity; leadership and mentoring experience.
AI Hub, API, LLMs, OCR, AI/ML, SDLC
2w
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Ingénieur·e principal·e en implantation | Principal Implementation Engineer
Boston, Massachusetts, United States
HybridFull Time
8+ YOE8+ years in renewable energy; hands-on SCADA, time-series data, SQL, SaaS configuration, API/data integration, and customer-facing communication; ability to translate operational needs into software configuration.
SCADA, SQL, APM, API, AWS, Azure, GCP
4w
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Customer Growth Strategy Manager | Utilities
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$87k-$294k/yr OnsiteFull Time
6+ YOE6+ years strategy/management consulting experience with utilities/customer service focus; 3+ years experience in design, analytics, or implementation; 1+ year utilities client experience; hands-on AI/GenAI and automation experience; Bachelor’s or equivalent.
Salesforce, Dynamics, Amazon Connect, Genesys, NICE
1mo
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Global Customer Success Manager
Boston, Massachusetts, United States
$121k-$129k/yr HybridFull Time
7+ YOEBachelor's degree in Business Admin, Data Science, Chemistry or related and 7 years' experience required; experience with platform implementation, client success, KPI reporting, ROI storytelling, and presenting to senior clients; up to 10% travel.
gfknewron, Newron, LinkedIn Learning
1w
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Infrastructure Implementation Engineer (Chicago)
Boston or Chicago
$80k-$100k/yr FieldFull Time
2+ YOERequires 2–5 years of enterprise infrastructure experience, hands-on deployment skills, networking troubleshooting, customer communication, independent project management, and experience with storage, SAN, virtualization, and CLI platforms.
Cisco, Arista, Juniper, Aruba, Dell, VMware, Nutanix, Hyper-V, Command-line interface (CLI), VLAN, DNS, DHCP, SAN
3d
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Customer Success Manager - Moveworks
Boston, Massachusetts, United States
$89k-$133k/yr HybridFull Time
5+ YOERequires 5+ years in account management, implementation, or SaaS sales; enterprise deployment experience; executive relationship skills; problem-solving ability; a bachelor's degree; and 10–25% travel.
ServiceNow, Moveworks, Microsoft Excel
3w
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Technical Project Manager, Strategic Customer Implementations
Boston or Austin or San Francisco or New York City
$145k-$175k/yr RemoteFull Time
Own end-to-end execution of strategic customer pilots, understand platform integrations and APIs, debug integrations, run tests and readiness reviews, translate customer requirements to engineering, and maintain trackers (Linear, ClickUp, Notion).
Linear, ClickUp, Notion
1mo
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Project Manager, Connected Care
Boston, Massachusetts, United States
$110k-$125k/yr RemoteFull Time
3+ YOE3+ years in customer success, project or implementation management for life sciences or digital health; strong cross-functional coordination, communication, and stakeholder management skills.
2mo
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Director, Customer Deployment & Delivery
Boston, Massachusetts, United States
$109k-$202k/yr HybridFull Time
10+ YOE5+ Mgmt10+ years leading enterprise SaaS implementation or professional services, 5+ years people leadership, P&C insurance experience preferred, proven success with complex deployments, strong consultative and cross-functional partnership skills, and curiosity about AI.
1mo
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Technical Project Manager
Boston, Massachusetts, United States
$107k-$132k/yr OnsiteFull Time
5+ YOE5+ years in enterprise software implementation, 2+ years customer-facing healthcare IT implementation, strong communication, presentation, negotiation, project governance, and budget/P&L accountability.
InterSystems
2mo
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Program Manager
Boston or United States
$190k-$220k/yr HybridFull Time
10+ YOE5+ MgmtBachelor's degree, 10+ years customer-facing experience, 5+ years leading large-scale customer implementation programs, enterprise SaaS and healthcare experience required, technical fluency with integrations and strong project leadership.
AcuityMD, CRM, ERP, data lake
1mo
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Account Manager
Norwood, Massachusetts, United States
$60k-$65k/yr OnsiteFull Time
Develop and maintain client relationships, ensure delivery of solutions, resolve client issues, work with implementation and sales teams, analyze reports, and use Salesforce and Microsoft Office tools.
Salesforce, Microsoft Outlook, Microsoft Word, Microsoft PowerPoint, Microsoft Excel
3w
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Partner Experience Manager II
Maitland or Milwaukee or Boston
$67k-$114k/yr HybridFull Time
2+ YOE2+ years client service/account management experience in SaaS, CDH/TPA or health plan experience preferred; bachelor’s degree or equivalent; strong communication, negotiation, and project implementation skills.
1mo
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Agent Product Consultant
Boston or San Francisco or Berkeley
$160k-$235k/yr HybridFull Time
6+ YOE6+ years professional experience including 3+ years in management consulting; enterprise customer-facing ownership; structured analytical problem solving; experience delivering implementations and operating in ambiguity.
Guidewire, Duck Creek, Applied Epic, Salesforce, AI/ML
4w
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PRACTICE MANAGER, School of Dental Medicine, Clinical Affairs
Boston, Massachusetts, United States
$72k-$93k/yr OnsiteFull Time
3+ YOEBachelor's degree and 3-5 years experience managing staff and clinic operations; able to mentor staff, implement operational changes, and provide excellent customer service.
3w
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Solutions Consultant, Mirakl Connect
Boston, Massachusetts, United States
$90k-$114k/yr OnsiteFull Time
3+ YOE3+ years in solutions consulting or similar SaaS customer-facing roles; onboarding/implementation experience; project management, communication, API and integrations experience; familiarity with AI tools.
Salesforce, Dust, Claude, Make, APIs
1mo
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Field CTO (APJ)
Boston or Columbus or College Park or Australia
HybridFull Time
5+ YOE5+ years in implementation/consulting/technical advisory or related customer-facing roles; strong data governance, security, and data platform experience; executive presence; ability to translate technical concepts to business value.
Immuta, Databricks, Snowflake, AWS, Microsoft Azure, Google Cloud, Starburst
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