55 customer implementation manager jobs at 32 companies in Broadlands, VA
3d
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Product Implementation Team Manager
Albany or Andover or Atlanta or Austin or Baltimore or Boston or Charlotte or Chicago or Columbia or Denver or Hartford or Houston or Nashville or Pensacola or Tallahassee or Washington
$90k-$120k/yr RemoteFull Time
2+ MgmtBachelor’s degree or equivalent experience, 2+ years managing customer or technical support teams, strong communication and mentoring skills, product troubleshooting expertise, and operational improvement experience.
LeasingOS, AI
3w
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Enterprise Core Implementation Consultant
United States or San Francisco or New York City or Washington
$89k-$135k/yr RemoteFull Time
4+ YOE4+ years in senior customer success/account management/consulting with enterprise SaaS, strong project management, consultative implementation experience, excellent communication; Bachelor’s degree required.
Tofu
1w
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Solutions Implementation Advisor
Boca Raton or Chicago or Reston or Washington
$100k-$150k/yr HybridFull Time
5+ YOERequires 5+ years in account management, customer success, implementation, or project management; project lifecycle expertise; technical solution translation; bachelor's degree or equivalent; Salesforce and Microsoft Office proficiency.
Salesforce, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Microsoft Outlook, HSA, FSA, AD&D, ESPP
2w
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Director, Implementation Services (INDG)
Arlington, Virginia, United States
HybridFull Time
10+ YOE7+ Mgmt10+ years enterprise SaaS implementation and project management experience, 7+ years managing implementation/professional services teams, Agile expertise, executive stakeholder and financial accountability, product and customer collaboration.
Jira, SalesForce, Certinia, Tableau
3d
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Implementation Specialist
Overland Park or New York City or Chicago or Washington
$60k-$70k/yr RemoteFull Time
1+ YOERequires 1–2 years in project management or coordination, customer training, information technology, Relativity, and eDiscovery technology, plus legal services or litigation support experience.
Relativity, eDiscovery
2w
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Principal Research Associate Implementation & Customer Support
Bethesda, Maryland, United States
$120k-$144k/yr HybridFull Time
5+ YOEMaster's+8yrs or PhD+5yrs experience,10yrs contract work with CMS,6yrs helpdesk/customer support,experience with CMMI model implementation and participant management,strong communication and QA skills.
2w
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Director of Customer Success and Implementation
Ashburn or Frederick or Pittsburgh or Morgantown or Ohio or Pennsylvania or Virginia or West Virginia
OnsiteFull Time
7+ YOE7+ years technical program management experience in data center/cloud/AI or energy infrastructure; technical scoping, KPI-driven decision making, strong communication; proficiency with Salesforce,Jira,Claude.
Salesforce, Jira, Claude
3d
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Principal Financial Implementation Consultant (Healthcare)
Texas or Wyoming or Reston
$140k-$237k/yr RemoteFull Time
5+ YOERequires 5–7+ years of Workday Financial Management implementation and consulting experience, healthcare implementations or operations experience, General Ledger expertise, and customer solution design leadership.
Workday Financial Management, General Ledger, Accounts Payable, Accounts Receivable, Asset Management, Expense Management, Cash Management, Capital Projects, Workday Foundation Data Model (FDM), Workday Accounting Center, AI
1mo
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Customer Onboarding Manager
McLean or Mountain View
$175k-$205k/yr OnsiteFull Time
5+ YOE5+ years onboarding/implementation experience with enterprise accounts, strong project management, stakeholder communication, familiarity with Google Workspace, Jira, Rocketlane, and Salesforce.
Google Workspace, Jira, Rocketlane, Salesforce
5d
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Customer Success Manager, GSI
San Francisco or Seattle or New York City or Washington
$200k-$265k/yr HybridFull Time
6+ YOE6+ years in Customer Success, Technical Account Management, or Solutions Engineering; enterprise Systems Integrator experience; AI/ML, API, software implementation, account management, and expansion expertise; bachelor's degree or equivalent.
API, Claude Code, Claude for Enterprise, AI/ML
3mo
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PMIS Implementation Consultant - Federal Sector
Washington, District of Columbia, United States
RemoteFull Time
5+ YOEBachelor's degree in construction management, information systems, engineering, or related field; 5+ years PMIS implementation experience; strong PM methodologies; PMIS customization; excellent communication; problem-solving; training and user adoption; independent multi-project work.
PMIS, eBuilder, Unifier, Kahua
1w
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Customer Success Manager, Enterprise AI Governance
Arlington, Virginia, United States
$120k-$140k/yr HybridFull Time
5+ YOERequires 5+ years of customer success experience implementing AI or enterprise software, enterprise stakeholder management, technical integration judgment, AI risk or compliance knowledge, and strong written and verbal communication.
HubSpot, Notion, NIST AI RMF, ISO 42001
1mo
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Customer Growth Strategy Manager | Utilities
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$87k-$294k/yr OnsiteFull Time
6+ YOE6+ years strategy/management consulting experience with utilities/customer service focus; 3+ years experience in design, analytics, or implementation; 1+ year utilities client experience; hands-on AI/GenAI and automation experience; Bachelor’s or equivalent.
Salesforce, Dynamics, Amazon Connect, Genesys, NICE
2w
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Senior Customer Success Manager - Moveworks
Washington, District of Columbia, United States
$113k-$177k/yr RemoteFull Time
5+ YOERequires 5+ years in account management, implementation, or SaaS sales; enterprise deployment experience; technical solution communication; executive relationship building; problem-solving; a bachelor's degree; and 10–25% travel.
SaaS, LLMs, Microsoft ServiceNow
2w
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Senior Customer Success Manager - Moveworks
Washington, District of Columbia, United States
$113k-$177k/yr HybridFull Time
5+ YOE5+ years account/implementation/sales experience in software/SaaS, bachelor’s degree, enterprise deployment experience, strong communication and problem-solving, willing to travel 10-25%.
2mo
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Director, Customer Implementations
Bethesda or Canton or Charlottesville or Richmond or Cleveland or Raleigh or Philadelphia or Boston or Atlanta or Jacksonville or Houston or Alabama or Arizona or California or Colorado or Connecticut or Delaware or District of Columbia or Florida or Georgia or Illinois or Indiana or Kansas or Kentucky or Maryland or Massachusetts or Michigan or Minnesota or Nevada or New Jersey or New York or North Carolina or Ohio or Oklahoma or Oregon or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Virginia or Washington
$150k-$165k/yr RemoteFull Time
10+ YOE6+ Mgmt10+ years in B2B SaaS implementation or delivery operations and 6+ years leading global teams; enterprise implementation, customer value, AI, automation, and Eastern Time Zone experience required.
AI, automation, dashboards, workflow tools, digital workers, ERP
2w
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Principal Research Associate-Implementation & Customer Support -Remote
United States or Bethesda
$115k-$144k/yr RemoteFull Time
8+ YOEMaster's degree with 8+ years or Ph.D. with 5+ years relevant experience, including CMS contract work, CMMI payment model implementation, helpdesk operations, technical assistance, and customer support.
4w
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Customer Success & Onboarding Lead
Washington or United States
RemoteFull Time
Experience owning onboarding/implementation for B2B products, outcome focus, ability to run rollouts, drive activation/retention/expansion metrics, strong communication and stakeholder management.
2mo
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Business Analytics Manager - Marketing & Customer Analytics
Pittsburgh or Philadelphia or Tysons or Cleveland or Wilmington
$100k-$204k/yr OnsiteFull Time
5+ YOE3+ Mgmt5+ years in data management/governance or related field, 3+ years leadership, experience implementing governance/controls in regulated environments, strong stakeholder communication, familiarity with metadata, lineage, and data quality.
Jira, Confluence, Archer, GitHub, Co-Pilot, Python, Microsoft SharePoint
4w
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Technical Account Manager, Google Public Sector, National Security
Reston, Virginia, United States
$140k-$205k/yr OnsiteFull Time
8+ YOEUS citizen with active Top Secret/SCI+polygraph, bachelor\u0002s or equivalent, 8+ years customer-facing experience managing cloud implementations or transformation programs.
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