37 customer implementation manager jobs at 26 companies in Buena Park, CA
1mo
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Director, Customer Implementation
Los Angeles or New York City
$180k-$250k/yr HybridFull Time
5+ YOEProven record leading complex enterprise implementations, technical credibility with engineering teams, strong problem solving, stakeholder management, and ability to travel and operate autonomously.
3mo
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Implementation Manager
New York City or Seattle or Los Angeles or Portland
RemoteFull Time
6+ YOE6+ years in implementation, onboarding, customer operations, project management, or customer success in SaaS, gov-tech, or similar; experience managing complex, multi-stakeholder implementations; strong communication and organizational skills; remote-working capable; government/public sector or startup experience preferred.
2mo
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Implementation Manager
Los Angeles, California, United States
$110k-$140k/yr RemoteFull Time
Experience owning end-to-end healthcare implementations, familiarity with SFTP/REST APIs/EDI (834/837), SQL proficiency, project management discipline, and strong customer-facing communication skills.
SFTP, REST APIs, JSON, CSV, XML, EDI 834, EDI 837, EDI 270, EDI 271, EDI 835, SQL, Linear, Notion, HubSpot
4w
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Implementation Manager, Healthcare
Marina del Rey or Brooklyn
$120k-$150k/yr OnsiteFull Time
3+ YOE3+ years in technical implementation or solutions engineering; experience with integrations, APIs/webhooks, troubleshooting, documentation, and customer-facing technical work; healthcare and telephony platform experience a plus.
APIs, webhooks, IVR, Athena, eClinicalWorks, Experity, Solv, Clockwise, Five9, Genesys, Talkdesk, NICE, VoIP
1d
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Senior Implementation Specialist
Austin or Akron or Irvine or North America or California or Denver
$79k-$118k/yr HybridFull Time
5+ YOE5+ years of SaaS onboarding or implementation experience, complex project management, R365 product knowledge, strong communication and analytical skills, and coaching or mentorship experience.
SaaS, Accounting, Operations, ExpandShare, HIRE
1mo
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AI Implementation Specialist
San Diego or Orange County
$85k-$95k/yr HybridFull Time
Bird Rock Systems: Providing managed IT, cybersecurity, and cloud infrastructure solutions.
1+ YOECustomer-facing AI implementation: data preparation, validation, deployment support, training, and adoption. Preferred 1–2 years technical/customer-facing experience and familiarity with business applications and automation tools.
Microsoft 365, Copilot, Power Platform, APIs
7h
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Senior Implementation Associate
Chicago or Phoenix or Tempe or Colorado or New York City or Los Angeles or San Francisco
$32-$47/yr RemoteFull Time
1+ YOERequires 1–3 years in implementation, customer success, or account management, quota or attainment experience, outbound communication, high call-volume comfort, strong organization, and written and verbal communication skills.
POS, Open API, SFTP, Covey
3w
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HRIS Benefits Implementation Consultant
El Segundo, California, United States
RemoteFull Time
Bachelor's degree or equivalent HRIS/Benefits experience; implementation or technical/HR consulting experience, HRIS and Benefits knowledge, customer collaboration, communication, business analysis, and deadline management skills.
HRIS, SaaS, Artificial Intelligence (AI)
2mo
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Customer Success Manager (EMEA)
New York City or Los Angeles or San Francisco or Austin or Buenos Aires or São Paulo or London or Berlin or Barcelona or Tel Aviv or Bangalore or Beijing or Seoul or Spain or Europe
RemoteFull Time
3+ YOE3+ years in SaaS client services/customer success/account management; experience leading technical implementations; strong knowledge of mobile marketing/ad tech; excellent communication and presentation skills; Bachelor’s in Business or Marketing.
ChatGPT, Claude, Gemini
2w
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Technical Customer Success Manager
Los Angeles, California, United States
$139k-$175k/yr HybridFull Time
5+ YOEMaster's preferred; 5+ years in healthcare analytics or consulting, data management and visualization. Requires SaaS implementation, healthcare data integration, project management, and strong communication skills.
SaaS, ETL, Care Management (CM), Utilization Management (UM), Electronic Medical Records (EMR), Health Information Exchange (HIE)
3w
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Customer Success Manager – Southern California Region
Riverside or Temecula or San Bernardino or San Diego or Lodi
FieldFull Time
Customer-success or ag-facing experience, strong communication and training skills, comfort working in-field, ability to manage implementations/onboarding, travel ~25–40%, bachelor’s degree or equivalent experience preferred.
1mo
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Customer Growth Strategy Manager | Utilities
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$87k-$294k/yr OnsiteFull Time
6+ YOE6+ years strategy/management consulting experience with utilities/customer service focus; 3+ years experience in design, analytics, or implementation; 1+ year utilities client experience; hands-on AI/GenAI and automation experience; Bachelor’s or equivalent.
Salesforce, Dynamics, Amazon Connect, Genesys, NICE
2mo
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Senior Manager, Customer Service Technology Systems
Bridgewater or Bartlett or Westminster or Richmond or Perris or Canada or Mexico or Brazil or Argentina or Chile or Peru
$125k-$170k/yr HybridFull Time
8+ YOE8+ MgmtBachelor's (or equivalent) in business; 8+ years leading customer service technology operations (CRM, telephony, IVR, chat, web), multi-country experience across the Americas, vendor management, implementations, APIs/integrations, analytics, and strong leadership and communication skills.
CRM, Salesforce, Oracle, Zendesk, IVR, APIs, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Microsoft Teams
3d
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Vice President, Customer Success (Provider)
Orange County or Tampa or Columbus or Philadelphia or Menlo Park
HybridFull Time
10+ YOE7+ MgmtBachelor's degree and 10–15 years in healthcare, including 7+ years in customer-facing health system leadership. Requires manager-of-managers experience, health system operations expertise, implementation, change leadership, and executive communication.
Microsoft, HIPAA, CMS
1d
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Sr Mgr, Customer Care Operations Project Mgmt
El Segundo or United States or Alaska
$92k-$167k/yr RemoteFull Time
Expert Salesforce platform knowledge, customer care or call center implementation experience, IT development and requirements experience, strong analytical and communication skills, and business and financial acumen.
Salesforce, DIRECTV360, Jira
1w
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Microsoft D365 Customer Engagement Director
Philadelphia or Chicago or Los Angeles or Houston or Des Moines or Minneapolis or St. Louis
$134k-$269k/yr OnsiteFull Time
7+ YOERequires 7+ years implementing Microsoft CRM or D365 CE, multiple D365 CE projects, configuration, process analysis, gap analysis, team and client management, and strong communication skills.
Microsoft Dynamics 365 Customer Engagement, Microsoft CRM, Microsoft D365 CE, Microsoft ERP, Microsoft D365 CE native configuration and customization tools
17h
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Founding Delivery Manager
Santa Monica, California, United States
$150k-$180k/yr OnsiteFull Time
7+ YOERequires 7+ years in business analysis, product management, or technical project management in B2B SaaS implementations, with ownership of complex builds, concurrent timelines, customer stakeholders, and configuration requirements.
SQL, EHR, AI
2mo
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Manager, PMO
Los Angeles or San Francisco or Raleigh or Toronto or United States or Canada or Alaska or Hawaii or Kentucky or Mississippi or Nebraska or New Mexico or North Dakota or Rhode Island or South Dakota or West Virginia or Wyoming
$124k-$155k/yr HybridFull Time
5+ YOE5+ years in Professional Services/Customer Success/Implementation leadership at a B2B SaaS company; experience building/owning a PMO, managing complex ERP integrations, strong analytics, and proficiency with Salesforce and PM tooling.
Salesforce, Gainsight, GUIDEcx, GCX, Certinia, ClickUp, Asana, Jira, Confluence, NetSuite, QuickBooks, Sage
1w
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Technical Account Manager
Los Angeles, California, United States
$150k-$165k/yr RemoteFull Time
7+ YOE7+ years in customer-facing technical roles, enterprise implementation or program management experience, strong technical learning, problem-solving, stakeholder alignment, communication, ownership, and adaptability.
1d
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Senior Agent Product Manager
Los Angeles, California, United States
OnsiteFull Time
5+ YOERequires 5+ years in customer-facing technical enterprise software or AI implementations, API and integration experience, complex project ownership, discovery, pre-sales POCs, analytics, and compliance governance.
APIs, SQL, BigQuery
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