34 customer implementation manager jobs at 21 companies in Culver City, CA
3w
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Director, Customer Implementation
Los Angeles or New York City
$180k-$250k/yr HybridFull Time
5+ YOEProven record leading complex enterprise implementations, technical credibility with engineering teams, strong problem solving, stakeholder management, and ability to travel and operate autonomously.
2mo
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Implementation Manager
New York City or Seattle or Los Angeles or Portland
RemoteFull Time
6+ YOE6+ years in implementation, onboarding, customer operations, project management, or customer success in SaaS, gov-tech, or similar; experience managing complex, multi-stakeholder implementations; strong communication and organizational skills; remote-working capable; government/public sector or startup experience preferred.
2mo
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Implementation Manager
Los Angeles, California, United States
$110k-$140k/yr RemoteFull Time
Experience owning end-to-end healthcare implementations, familiarity with SFTP/REST APIs/EDI (834/837), SQL proficiency, project management discipline, and strong customer-facing communication skills.
SFTP, REST APIs, JSON, CSV, XML, EDI 834, EDI 837, EDI 270, EDI 271, EDI 835, SQL, Linear, Notion, HubSpot
2w
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Implementation Manager, Healthcare
Marina del Rey or Brooklyn
$120k-$150k/yr OnsiteFull Time
3+ YOE3+ years in technical implementation or solutions engineering; experience with integrations, APIs/webhooks, troubleshooting, documentation, and customer-facing technical work; healthcare and telephony platform experience a plus.
APIs, webhooks, IVR, Athena, eClinicalWorks, Experity, Solv, Clockwise, Five9, Genesys, Talkdesk, NICE, VoIP
2w
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Implementation Consultant
Long Beach, California, United States
$69k-$86k/yr HybridFull Time
2+ YOE2+ years in software implementation or customer onboarding; experience in automotive or SaaS preferred; strong communication; familiarity with Salesforce and Google Workspace.
Salesforce, Google Workspace, Gmail, Google Calendar, Google Sheets, Google Forms
4w
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AI Implementation Specialist
San Diego or Orange County
$85k-$95k/yr HybridFull Time
Bird Rock Systems: Providing managed IT, cybersecurity, and cloud infrastructure solutions.
1+ YOECustomer-facing AI implementation: data preparation, validation, deployment support, training, and adoption. Preferred 1–2 years technical/customer-facing experience and familiarity with business applications and automation tools.
Microsoft 365, Copilot, Power Platform, APIs
1w
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HRIS Benefits Implementation Consultant
El Segundo, California, United States
RemoteFull Time
Bachelor's degree or equivalent HRIS/Benefits experience; implementation or technical/HR consulting experience, HRIS and Benefits knowledge, customer collaboration, communication, business analysis, and deadline management skills.
HRIS, SaaS, Artificial Intelligence (AI)
2mo
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Treasury Management Implementation Specialist
Los Angeles, California, United States
$70k-$100k/yr OnsiteFull Time
3+ YOE3+ years treasury management or implementation experience; knowledge of treasury products and associated risks; proficiency with office software; strong verbal/written communication, presentation, customer service, and time-management skills.
2mo
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Customer Success Manager (EMEA)
New York City or Los Angeles or San Francisco or Austin or Buenos Aires or São Paulo or London or Berlin or Barcelona or Tel Aviv or Bangalore or Beijing or Seoul or Spain or Europe
RemoteFull Time
3+ YOE3+ years in SaaS client services/customer success/account management; experience leading technical implementations; strong knowledge of mobile marketing/ad tech; excellent communication and presentation skills; Bachelor’s in Business or Marketing.
ChatGPT, Claude, Gemini
2d
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Technical Customer Success Manager
Los Angeles, California, United States
$139k-$175k/yr HybridFull Time
5+ YOEMaster's preferred; 5+ years in healthcare analytics or consulting, data management and visualization. Requires SaaS implementation, healthcare data integration, project management, and strong communication skills.
SaaS, ETL, Care Management (CM), Utilization Management (UM), Electronic Medical Records (EMR), Health Information Exchange (HIE)
1mo
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Customer Growth Strategy Manager | Utilities
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$87k-$294k/yr OnsiteFull Time
6+ YOE6+ years strategy/management consulting experience with utilities/customer service focus; 3+ years experience in design, analytics, or implementation; 1+ year utilities client experience; hands-on AI/GenAI and automation experience; Bachelor’s or equivalent.
Salesforce, Dynamics, Amazon Connect, Genesys, NICE
2mo
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Customer Success Executive (Duarte, CA)
Duarte, California, United States
OnsiteFull Time
5+ YOEBachelor's degree and 5+ years health‑systems experience (customer success/account/project management); experience leading onsite clinical implementations, strong relationship‑building, project management, and ability to meet client credentialing (drug screen, vaccinations).
1mo
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Manager, PMO
Los Angeles or San Francisco or Raleigh or Toronto or United States or Canada or Alaska or Hawaii or Kentucky or Mississippi or Nebraska or New Mexico or North Dakota or Rhode Island or South Dakota or West Virginia or Wyoming
$124k-$155k/yr HybridFull Time
5+ YOE5+ years in Professional Services/Customer Success/Implementation leadership at a B2B SaaS company; experience building/owning a PMO, managing complex ERP integrations, strong analytics, and proficiency with Salesforce and PM tooling.
Salesforce, Gainsight, GUIDEcx, GCX, Certinia, ClickUp, Asana, Jira, Confluence, NetSuite, QuickBooks, Sage
1d
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Senior Agent Product Manager
Los Angeles, California, United States
OnsiteFull Time
5+ YOE5+ years in customer-facing technical enterprise software or AI implementations; expertise in APIs, integrations, solution design, complex projects, discovery, SQL or data warehouses, POCs, and compliance governance.
APIs, SQL, BigQuery
4w
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Manager - Front Office
Downey, California, United States
$70k/yr OnsiteFull Time
Oversee front desk operations, drive guest satisfaction, implement revenue initiatives, train staff, and supervise front office team to maintain service standards.
1mo
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Technical Account Manager, Google Cloud Consulting
New York or Atlanta or Austin or Cambridge or Los Angeles
$114k-$164k/yr OnsiteFull Time
5+ YOEBachelor's in computer science/engineering or equivalent,5+ years customer-facing experience driving technical implementations,experience with cloud operations/support/migrations,and strong communication and problem-solving skills.
Google Cloud
3w
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Client Services Account Manager (55212)
Los Angeles, California, United States
$93k-$100k/yr FieldFull Time
5+ YOEBachelor's or equivalent experience, 5+ years implementing software/hardware in enterprise IT, ability to complete CCSV P certification, compliant with hospital credentialing; networking knowledge preferred.
SPM, DHCP, Static IP
1w
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Customer Experience & Service Transformation Management Advisory Consultant
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Los Angeles or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$54k-$206k/yr OnsiteFull Time
5+ YOERequires 5+ years of management consulting focused on customer service, 3+ years with cloud and customer service platforms, 1+ year with AI, and expertise in transformation, design, or process implementation.
Salesforce, Microsoft Dynamics, Amazon Connect, Genesys, NICE
3d
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Onboarding Account Manager
United States or San Jose or Draper or California or New York City or Seattle or Los Angeles County or Massachusetts or Austin or Utah or Dallas or Houston or Florida or North Carolina or Illinois or Colorado or Arizona or Georgia or Oregon or Pennsylvania
$79k-$112k/yr HybridFull Time
2+ YOERequires 2+ years in software implementation, onboarding, or customer success; bachelor's degree; accounting software experience; AP workflow knowledge; strong communication, organization, and technical configuration skills.
NetSuite, Sage Intacct, Xero, QuickBooks
1mo
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Sr. Cloud Technical Account Manager , AWS Enterprise Support, Strategic Industries
Irvine or Mountain View or San Diego or San Francisco or Santa Clara or Santa Monica
$154k-$239k/yr OnsiteFull Time
5+ YOERequires 5+ years of distributed application design, implementation, operations, or consulting and 5+ years of technical engineering experience; customer-facing technical leadership and AWS expertise preferred.
AWS, Amazon EC2, Amazon S3, Amazon DynamoDB, Amazon RDS, AWS Lambda, Amazon CloudFront, AWS IoT, AWS Well-Architected Framework
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