36 customer implementation manager jobs at 27 companies in Dahlgren, VA
1w
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Enterprise Core Implementation Consultant
United States or San Francisco or New York City or Washington
$89k-$135k/yr RemoteFull Time
4+ YOE4+ years in senior customer success/account management/consulting with enterprise SaaS, strong project management, consultative implementation experience, excellent communication; Bachelor’s degree required.
Tofu
2d
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Director, Implementation Services (INDG)
Arlington, Virginia, United States
HybridFull Time
10+ YOE7+ Mgmt10+ years enterprise SaaS implementation and project management experience, 7+ years managing implementation/professional services teams, Agile expertise, executive stakeholder and financial accountability, product and customer collaboration.
Jira, SalesForce, Certinia, Tableau
2d
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Principal Research Associate Implementation & Customer Support
Bethesda, Maryland, United States
$120k-$144k/yr HybridFull Time
5+ YOEMaster's+8yrs or PhD+5yrs experience,10yrs contract work with CMS,6yrs helpdesk/customer support,experience with CMMI model implementation and participant management,strong communication and QA skills.
2d
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Principal Research Associate Implementation & Customer Support
Bethesda, Maryland, United States
$120k-$144k/yr HybridFull Time
8+ YOEMaster's+8yrs or PhD+5yrs experience, 10+ years contract work with CMS, 6+ years customer support/helpdesk ops, CMMI implementation experience, leadership, communication, quality assurance.
3w
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Customer Onboarding Manager
McLean or Mountain View
$175k-$205k/yr OnsiteFull Time
5+ YOE5+ years onboarding/implementation experience with enterprise accounts, strong project management, stakeholder communication, familiarity with Google Workspace, Jira, Rocketlane, and Salesforce.
Google Workspace, Jira, Rocketlane, Salesforce
2mo
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PMIS Implementation Consultant - Federal Sector
Washington, District of Columbia, United States
RemoteFull Time
5+ YOEBachelor's degree in construction management, information systems, engineering, or related field; 5+ years PMIS implementation experience; strong PM methodologies; PMIS customization; excellent communication; problem-solving; training and user adoption; independent multi-project work.
PMIS, eBuilder, Unifier, Kahua
3w
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Customer Growth Strategy Manager | Utilities
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$87k-$294k/yr OnsiteFull Time
6+ YOE6+ years strategy/management consulting experience with utilities/customer service focus; 3+ years experience in design, analytics, or implementation; 1+ year utilities client experience; hands-on AI/GenAI and automation experience; Bachelor’s or equivalent.
Salesforce, Dynamics, Amazon Connect, Genesys, NICE
18h
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Senior Customer Success Manager - Moveworks
Washington, District of Columbia, United States
$113k-$177k/yr HybridFull Time
5+ YOE5+ years account/implementation/sales experience in software/SaaS, bachelor’s degree, enterprise deployment experience, strong communication and problem-solving, willing to travel 10-25%.
1w
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Customer Success & Onboarding Lead
Washington or United States
RemoteFull Time
Experience owning onboarding/implementation for B2B products, outcome focus, ability to run rollouts, drive activation/retention/expansion metrics, strong communication and stakeholder management.
1mo
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VP of Customer Support and Implementations
Washington or Raleigh or Durham or Chapel Hill or Denver or Colorado Springs or Dallas or Fort Worth
$240k-$280k/yr RemoteFull Time
12+ YOE7+ Mgmt12+ years in technical customer support/professional services with 7+ years managing managers; DoD Top Secret/SCI eligible clearance ability; experience with Kubernetes, government cloud, SLAs, and data-driven operations.
Kubernetes, AWS GovCloud, Azure Government, GCP, Jira, GitLab, PagerDuty, GitOps
1mo
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Business Analytics Manager - Marketing & Customer Analytics
Pittsburgh or Philadelphia or Tysons or Cleveland or Wilmington
$100k-$204k/yr OnsiteFull Time
5+ YOE3+ Mgmt5+ years in data management/governance or related field, 3+ years leadership, experience implementing governance/controls in regulated environments, strong stakeholder communication, familiarity with metadata, lineage, and data quality.
Jira, Confluence, Archer, GitHub, Co-Pilot, Python, Microsoft SharePoint
1w
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Technical Account Manager, Google Public Sector, National Security
Reston, Virginia, United States
$140k-$205k/yr OnsiteFull Time
8+ YOEUS citizen with active Top Secret/SCI+polygraph, bachelor\u0002s or equivalent, 8+ years customer-facing experience managing cloud implementations or transformation programs.
4w
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Manager, Client Onboarding
Houston or Falls Church
OnsiteFull Time
3+ YOE2+ MgmtBachelor's degree or equivalent; 3+ years in onboarding/implementation/operations with at least 2 years managing a team; experience managing distributed employees; strong attention to detail, multi-system aptitude, and excellent communication; willing to pass background/drug screening and maintain state-required certifications.
3w
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Manager, Enterprise Support, Department of Defense
Arlington or Herndon
OnsiteFull Time
US citizen with active Top Secret clearance; degree or advanced security/cloud certification; experience leading technical teams, implementing cloud migrations and modernization, and advising enterprise customers.
AWS
4w
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Assistant General Manager
Chantilly, Virginia, United States
$77k-$87k/yr OnsiteFull Time
Management experience preferred; strong communication, presentation, customer service, and basic computer/math skills; ability to motivate teams, inspect units, and implement operational and sales solutions.
OSCAR
1mo
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ServiceNow Customer Service Management (CSM) Developer (373)
Arlington, Virginia, United States
OnsiteFull Time
3+ YOE3+ years ServiceNow development experience; implement/support CSM, Flow Designer, IntegrationHub, REST/SOAP, JavaScript; ServiceNow CSA/CAD/CIS-CSM preferred; Agile/SAFe experience; strong troubleshooting and communication skills.
ServiceNow, Flow Designer, IntegrationHub, REST, SOAP, JavaScript, UI Builder, Service Portal, Agent Workspace, Now Assist, Virtual Agent, CCaaS, Amazon Connect, Genesys, Five9, NICE, Cisco Contact Center
3w
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Advisor, Solutions Consulting
Reston or Colorado
$100k-$150k/yr HybridFull Time
Experience in telecommunications/networking and customer-facing SaaS implementations, project leadership, stakeholder communication, risk management, and ability to travel up to 30%.
Jira, Confluence, Salesforce, Smartsheet
3w
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Alliance Concierge - Washington D.C.
Washington, District of Columbia, United States
$70k-$100k/yr FieldFull Time
3+ YOE3+ years experience in AI, implementation, customer success, account management, or operations; strong training, change management, relationship-building, and project management skills; willingness to travel regionally.
Yardi, RealPage, MRI
1mo
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Partner Success Specialist--Tier 1 (Remote)
Denton or Washington
RemoteFull Time
2+ YOEBachelor's degree required, 2+ years in customer support/success/onboarding/implementation or account management; experience with Salesforce/CRM and strong communication, presentation, analytical, and organizational skills.
Salesforce, CRM
1mo
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Field CTO (APJ)
Boston or Columbus or College Park or Australia
HybridFull Time
5+ YOE5+ years in implementation/consulting/technical advisory or related customer-facing roles; strong data governance, security, and data platform experience; executive presence; ability to translate technical concepts to business value.
Immuta, Databricks, Snowflake, AWS, Microsoft Azure, Google Cloud, Starburst
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