60 customer implementation manager jobs at 50 companies in Des Plaines, IL

1d
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Implementation Manager- Customer Care Transformation
Downers Grove, Illinois, United States
$86k-$119k/yr OnsiteFull Time
Zurn Elkay Water Solutions
Zurn Elkay Water SolutionsNYSE: ZWS: Manufactures sustainable water management and professional-grade plumbing solutions.
5+ YOE5+ years in customer care, operations, process improvement or implementation; SOP ownership, change management, KPI/reporting, strong analytical and communication skills; located in Downers Grove, IL.
Salesforce, Oracle, Tableau, Power BI, OAC
2w
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Implementation Manager (Distribution)
Chicago, Illinois, United States
HybridFull Time
Augment
Augment: Building autonomous AI agents to automate logistics operations.
5+ YOE3+ Mgmt5+ years implementing B2B distribution/supply chain software, 3+ years leading customer-facing teams, strong distribution and ERP/OMS/WMS/EDI knowledge, program management and client delivery experience.
API, SQL, Postman, Langfuse, Kibana, ERP, OMS, WMS, EDI
1w
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Implementation Lead - Customer Impact
Chicago or United States
RemoteFull Time
Augintel
Augintel: Provides AI-powered software to analyze case notes for social services.
3+ YOE3+ years child welfare experience and implementation leadership; strong stakeholder management, change management, cross-functional collaboration, and executive communication; proficient with Microsoft Office.
Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Microsoft Teams, HubSpot, Mixpanel, PowerBI, Tableau
1w
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Software Implementation Project Manager (55393)
Chicago, Illinois, United States
$93k-$120k/yr OnsiteFull Time
STERIS
STERISNYSE: STE: Provides infection prevention and procedural healthcare products and services.
5+ YOEBachelor's degree (or HS with equivalent experience),5+ years customer-facing project management,software implementation knowledge,PMP preferred,ability to manage multiple projects and travel 25-40% in U.S./Canada.
CRM, Microsoft Excel, Microsoft PowerPoint, Microsoft Word
16h
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Implementation Consultant - ACA
Schaumburg, Illinois, United States
$50k-$60k/yr OnsiteFull Time
PaylocityNASDAQ: PCTY: Provides cloud-based software for payroll, HR, and workforce management.
1+ YOEBachelor's degree required, 1+ year customer-facing experience; HCM implementation experience preferred; strong Excel (VLOOKUP, Pivot), Microsoft Office, communication, and project management skills.
Microsoft Office, Microsoft Excel, VLOOKUP, Pivot tables
3w
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Solution and Implementation Manager
Elkhart or Brighton or Pleasant Prairie
OnsiteFull Time
Kem Krest
Kem Krest: Provides supply chain, packaging, and logistics for OEMs.
Lead complex customer program solutions and implementations, manage project scope/schedule/cost/risk, mentor junior managers, provide solution design and sales support, and perform financial analysis.
4w
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Strategic Implementation Consultant
United States or Alaska or California or Connecticut or Maryland or Massachusetts or New Jersey or New York or Rhode Island or District of Columbia or Austin or Boulder or Chicago or Dallas or Denver or Houston or Seattle
$100k-$135k/yr RemoteFull Time
Samsara
SamsaraNYSE: IOT: Connected Operations Cloud platform for physical operations and IoT.
6+ YOE6+ years in senior customer success, account management, or strategic consulting (enterprise SaaS preferred); bachelor’s degree; experience with technical products and end-to-end implementations; strong communication and emotional intelligence.
Samsara platform, Tofu
1w
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Billing & Payments Implementation Consultant
Chicago or Milwaukee or Madison
OnsiteFull Time
ECP
ECP: Software platform for senior living and care management.
3+ YOE3+ years across accounting, billing, financial operations or software implementation; strong billing/accounting knowledge, project management, customer-facing implementation experience, bachelor’s degree or equivalent experience.
QuickBooks, Sage Intacct, NetSuite, Zoom
1mo
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Implementation & Training Supervisor
Chicago, Illinois, United States
$55k-$70k/yr FieldFull Time
Crafty
Crafty: Manages office food and beverage programs via technology platform.
3+ YOE3+ Mgmt3+ years client/customer experience, 3+ years managing a team, F&B experience preferred, ability to lead implementations, manage a flexible field team, train employees, and drive operational improvements.
Google Suite (Sheets, Docs, Slides), Notion, Asana, Tableau, Lattice, HubSpot
1mo
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Lead Implementation Specialist, T&S
Boston or Chicago
$129k/yr HybridFull Time
Perk
Perk: Automates business travel bookings, expenses, and invoice processing.
3+ YOE3+ years customer-facing experience with at least 2 years project management; strong finance/ERP knowledge (NetSuite, Dynamics), stakeholder coordination, onboarding/implementation expertise, mentoring skills, and English proficiency. Must be within commuting distance of a hub.
NetSuite, Dynamics BC, Dynamics F&O, SSO, HRIS, SCIM, ERP, CRM
1d
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Treasury Management - Implementation Specialist
Rosemont, Illinois, United States
$20-$26/hr OnsiteFull Time
Wintrust Financial Corporation
Wintrust Financial CorporationNASDAQ: WTFC: Provides community banking, commercial finance, and wealth management services.
2+ YOE2+ years financial services or banking experience required; treasury management preferred. Requires accuracy, attention to detail and excellent communication for customer training and implementations.
2mo
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Customer Success Manager
Chicago, Illinois, United States
OnsiteFull Time
BigMarker
BigMarker: Platform for hosting webinars and virtual digital events.
Experience in account management, software implementation, strategic customer advisory, KPI-driven program design, and renewal/expansion ownership.
2w
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Customer Success Manager
Chicago, Illinois, United States
$75k-$100k/yr HybridFull Time
Renterra
Renterra: A venture-backed SaaS building an end-to-end platform to modernize equipment rental operations.
3+ YOE3+ years SaaS customer success/implementation experience; strong onboarding, training, communication, project management, and commercial skills; Chicago-based hybrid availability.
2mo
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Strategic Implementation Lead
Chicago or United States
HybridFull Time
Responsiv
Responsiv: AI-powered regulatory change management platform for in-house legal teams.
5+ YOEFive+ years in consulting, regulatory change, or actionable legal/compliance role at a regulated organization. Experience with financial institutions or complex compliance environments. Ability to translate regulatory requirements into customer workflows.
2mo
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Future Opportunities: Retirement Implementation Specialist
Denver or Phoenix or Chicago or New York City
HybridFull Time
Gusto
Gusto: Cloud-based payroll and HR software for small businesses.
Using project-management skills to set up customer 401(k) plans, streamline plan administration, drive operations, and provide a positive customer experience; willingness to engage with AI tools as assessed in interviews.
AI tools
2d
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Customer Onboarding Manager (Chicago)
Chicago, Illinois, United States
HybridFull Time
Qargo
Qargo: Cloud-based transport management platform for logistics and freight operations.
Operational or SaaS implementation background in transport/logistics, strong communication, customer-focused, proactive, organized, valid driver required, English proficiency.
3w
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Customer Growth Strategy Manager | Utilities
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$87k-$294k/yr OnsiteFull Time
Accenture
AccentureNYSE: ACN: Global provider of management consulting and technology services.
6+ YOE6+ years strategy/management consulting experience with utilities/customer service focus; 3+ years experience in design, analytics, or implementation; 1+ year utilities client experience; hands-on AI/GenAI and automation experience; Bachelor’s or equivalent.
Salesforce, Dynamics, Amazon Connect, Genesys, NICE
6d
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Senior Customer Success Manager - Moveworks
Chicago, Illinois, United States
$102k-$159k/yr HybridFull Time
ServiceNow
ServiceNowNYSE: NOW: Provides a cloud platform for automating enterprise digital workflows.
5+ YOE5+ years account management/implementation/sales in software/SaaS, enterprise deployment experience, bachelor's degree, strong executive relationship and problem-solving skills, willing to travel 10-25%.
1mo
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Integration Manager, Global Customs, Business Implementation (Itasca, IL, US, 60143)
Itasca or United States
$99k-$125k/yr RemoteFull Time
DSV
DSVNasdaq Copenhagen: DSV: Provide global transport and logistics services via road, air, and sea.
2+ YOEManage EDI/API implementations for global accounts, drive customer onboarding, create UAT scenarios, coordinate stakeholders, 2+ years relevant experience, bachelor’s degree preferred, Microsoft Office proficiency, English fluency.
EDI, API, Microsoft Excel, Microsoft Word, Microsoft PowerPoint
1d
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Customer Success Manager, Paradox
Scottsdale or Chicago
$95k-$143k/yr HybridFull Time
Workday
WorkdayNASDAQ: WDAY: Provides cloud-based software for financial and human capital management.
5+ YOE5+ years customer success or account management experience, SaaS implementation and technical understanding, franchise/multi-unit experience preferred, integrations familiarity, ability to travel up to 30%.
Paradox, Workday