15 customer implementation manager jobs at 14 companies in Hanover, PA
2d
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Director of Customer Success and Implementation
Ashburn or Frederick or Pittsburgh or Morgantown or Ohio or Pennsylvania or Virginia or West Virginia
OnsiteFull Time
7+ YOE7+ years technical program management experience in data center/cloud/AI or energy infrastructure; technical scoping, KPI-driven decision making, strong communication; proficiency with Salesforce,Jira,Claude.
Salesforce, Jira, Claude
15h
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Customer Success Manager – Strategic Accounts
Baltimore or United States
$85k-$100k/yr RemoteFull Time
7+ YOERequires 7+ years in customer success, strategic account management, or equivalent; complex implementation and enterprise account experience; executive communication; healthcare knowledge preferred; travel required during implementation.
HubSpot, Jira, Confluence, Epic, Cerner, Meditech, HIPAA, DEA
15h
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Customer Success Manager – Strategic Accounts
Baltimore, Maryland, United States
$85k-$100k/yr RemoteFull Time
7+ YOERequires 7+ years in customer success, strategic account management, or equivalent; complex enterprise implementations, executive engagement, project management, healthcare SaaS knowledge, and customer success metrics experience preferred.
HubSpot, Jira, Confluence, HIPAA, DEA, Epic, Cerner, Meditech, Net Revenue Retention (NRR), Net Promoter Score (NPS), Customer Satisfaction (CSAT)
2w
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Customer Success Manager (Public Sector)
Baltimore, Maryland, United States
RemoteFull Time
3+ YOE3+ years in customer success or related customer-facing role supporting SaaS/public sector customers; experience with SaaS implementation, analytics, and stakeholder communication; willingness to travel.
API
1mo
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Senior Manager, Customer Service (DentaQuest)
Milwaukee or Hartford or Baltimore or Portland or Kansas City or Wellesley Hills or Nashville
$65k-$97k/yr HybridFull Time
8+ YOE5+ Mgmt8+ years customer service/contact center or healthcare operations experience; 5+ years people leadership; bachelor’s degree or equivalent; strong contact center, WFM, and technology implementation experience; Microsoft Office proficiency.
Microsoft Office
1mo
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Customer Success Executive (York, PA)
York or Palo Alto
$220k/yr OnsiteFull Time
5+ YOEBachelor's degree required; 5+ years health‑systems experience (customer success/account/project management); experience leading onsite clinical implementations, strong relationship and project management skills, and ability to meet client credentialing (drug screen, vaccinations).
Polaris
2w
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Sr. Manager CRM Field Operations
Gaithersburg, Maryland, United States
$137k-$205k/yr HybridFull Time
2+ YOEBachelor's degree,2+ years CRM platform experience (Salesforce/VEEVA/IQVIA),functional operational knowledge,experience with large-scale implementations,strong sales process understanding and customer focus.
Salesforce, VEEVA, IQVIA
2mo
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Customer Relationship Management (CRM) Lead
Harrisburg, Pennsylvania, United States
OnsiteContract
10+ YOE10+ years Microsoft CE and CRM implementation experience; 10 years developing with .NET, JavaScript, Python, React, SSIS, and Reporting Services; FastTrack solution architect experience; Azure AI/ML and Copilot experience; data migration and integrations expertise; team leadership and documentation skills.
SAP BRIM, Microsoft Dynamics CE, Microsoft CE, .NET, JavaScript, Python, React, SSIS, Reporting Services, Azure AI, Machine Learning, Copilot, Microsoft Dynamics CRM, Dynamics Contact Center, Microsoft ADO Testing Module, Power Apps, CoPilot Studio, Microsoft D365 CE
2mo
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Benefits Administration Client Ops Manager- (bswift)
Hunt Valley, Maryland, United States
$60k-$116k/yr RemoteFull Time
Bachelor's degree or equivalent; experience with bswift preferred; strong benefits knowledge (health, life, disability), Excel (VLOOKUP, pivot tables) proficiency, analytical and communication skills, and ability to manage 10–12 client implementations.
bswift, Microsoft Excel
6d
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Technical Account Manager
Columbia or United States
$118k-$128k/yr RemoteFull Time
4+ YOE4–8 years in technical consulting/implementation or equivalent; technical fluency in cloud infrastructure (AWS/Azure/GCP/IAM); strong communication and organizational skills; bachelor’s degree or equivalent; government/commercial account experience preferred.
AWS, Azure, GCP, IAM, Terraform, CloudFormation
1mo
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Head Of Store Operation
Towson, Maryland, United States
$60k-$75k/yr OnsiteFull Time
Manage store operations and team, optimize KPIs and replenishment, supervise omnichannel processes, analyze reports and implement operational improvements.
ORQUEST, SINT, IPOD, STORE MODE, CC
2w
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SalesPro Specialist
Columbia or United States
$60k-$68k/yr RemoteFull Time
1+ YOEAssociate's or Bachelor's degree required; 1+ year experience with web apps, client-facing roles, software implementation, and project management; strong communication and technical troubleshooting skills.
Zoom, SalesPro
2w
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CRM Specialist
Columbia or United States
$60k-$68k/yr RemoteFull Time
1+ YOE1-2 years supporting web apps, client-facing and software implementation experience; bilingual English/Spanish; project management, training, and technical troubleshooting skills; Associate or Bachelor required.
Zoom, CRM
1mo
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Operations Consultant – Logistics/Freight Forwarding/Customs
Miami or Cincinnati or Cedarburg or Clarksville or Boston or Seattle or Ellicott or Durham or Lawrence or Kansas City or Mooers or San Diego or Atlanta or Minneapolis or Houston
$70k-$100k/yr RemoteFull Time
2+ YOE2+ years logistics or freight forwarding experience; expertise in international freight forwarding, 3PL, warehousing, customs/compliance; project management, client implementations, mentoring; proficiency with Microsoft Office, Salesforce, and JavaScript; willingness to travel internationally.
Magaya, CargoWise, GoFreight, Descartes, Flex Cargo, Microsoft Office, Salesforce, JavaScript
3w
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Cyber Event Red Teamer
Annapolis Junction, Maryland, United States
$130k-$170k/yr OnsiteFull Time
4+ YOE5+ MgmtProvide red team support for cyber range training events, implement offensive content, develop AAR materials, and interface with customers; requires red team operator experience and leadership.
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