68 customer implementation manager jobs at 56 companies in Itasca, IL
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Implementation Manager- Customer Care Transformation
Downers Grove, Illinois, United States
$86k-$119k/yr OnsiteFull Time
5+ YOE5+ years in customer care, operations, process improvement or implementation; SOP ownership, change management, KPI/reporting, strong analytical and communication skills; located in Downers Grove, IL.
Salesforce, Oracle, Tableau, Power BI, OAC
3w
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Implementation Manager (Distribution)
Chicago, Illinois, United States
HybridFull Time
5+ YOE3+ Mgmt5+ years implementing B2B distribution/supply chain software, 3+ years leading customer-facing teams, strong distribution and ERP/OMS/WMS/EDI knowledge, program management and client delivery experience.
API, SQL, Postman, Langfuse, Kibana, ERP, OMS, WMS, EDI
1w
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Implementation Lead - Customer Impact
Chicago or United States
RemoteFull Time
3+ YOE3+ years child welfare experience and implementation leadership; strong stakeholder management, change management, cross-functional collaboration, and executive communication; proficient with Microsoft Office.
Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Microsoft Teams, HubSpot, Mixpanel, PowerBI, Tableau
2w
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Software Implementation Project Manager (55393)
Chicago, Illinois, United States
$93k-$120k/yr OnsiteFull Time
5+ YOEBachelor's degree (or HS with equivalent experience),5+ years customer-facing project management,software implementation knowledge,PMP preferred,ability to manage multiple projects and travel 25-40% in U.S./Canada.
CRM, Microsoft Excel, Microsoft PowerPoint, Microsoft Word
6d
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Implementation Consultant - ACA
Schaumburg, Illinois, United States
$50k-$60k/yr OnsiteFull Time
PaylocityNASDAQ: PCTY: Provides cloud-based software for payroll, HR, and workforce management.
1+ YOEBachelor's degree required, 1+ year customer-facing experience; HCM implementation experience preferred; strong Excel (VLOOKUP, Pivot), Microsoft Office, communication, and project management skills.
Microsoft Office, Microsoft Excel, VLOOKUP, Pivot tables
4w
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Solution and Implementation Manager
Elkhart or Brighton or Pleasant Prairie
OnsiteFull Time
Lead complex customer program solutions and implementations, manage project scope/schedule/cost/risk, mentor junior managers, provide solution design and sales support, and perform financial analysis.
9h
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Associate Manager, Product Implementation
Royal Oak or Chicago
$65k-$89k/yr HybridFull Time
5+ YOE1+ MgmtRequires 5+ years in customer success or related roles, 1+ year managing teams, and extensive software integrations, restaurant operations, and POS experience. Fintech or SaaS experience preferred.
POS, SaaS, Standard Operating Procedures (SOPs), Service-level Agreements (SLAs)
1d
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Solutions Implementation Advisor
Boca Raton or Chicago or Reston or Washington
$100k-$150k/yr HybridFull Time
5+ YOERequires 5+ years in account management, customer success, implementation, or project management; project lifecycle expertise; technical solution translation; bachelor's degree or equivalent; Salesforce and Microsoft Office proficiency.
Salesforce, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Microsoft Outlook, HSA, FSA, AD&D, ESPP
1mo
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Strategic Implementation Consultant
United States or Alaska or California or Connecticut or Maryland or Massachusetts or New Jersey or New York or Rhode Island or District of Columbia or Austin or Boulder or Chicago or Dallas or Denver or Houston or Seattle
$100k-$135k/yr RemoteFull Time
6+ YOE6+ years in senior customer success, account management, or strategic consulting (enterprise SaaS preferred); bachelor’s degree; experience with technical products and end-to-end implementations; strong communication and emotional intelligence.
Samsara platform, Tofu
2w
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Billing & Payments Implementation Consultant
Chicago or Milwaukee or Madison
OnsiteFull Time
3+ YOE3+ years across accounting, billing, financial operations or software implementation; strong billing/accounting knowledge, project management, customer-facing implementation experience, bachelor’s degree or equivalent experience.
QuickBooks, Sage Intacct, NetSuite, Zoom
1mo
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Implementation & Training Supervisor
Chicago, Illinois, United States
$55k-$70k/yr FieldFull Time
3+ YOE3+ Mgmt3+ years client/customer experience, 3+ years managing a team, F&B experience preferred, ability to lead implementations, manage a flexible field team, train employees, and drive operational improvements.
Google Suite (Sheets, Docs, Slides), Notion, Asana, Tableau, Lattice, HubSpot
1mo
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Lead Implementation Specialist, T&S
Boston or Chicago
$129k/yr HybridFull Time
3+ YOE3+ years customer-facing experience with at least 2 years project management; strong finance/ERP knowledge (NetSuite, Dynamics), stakeholder coordination, onboarding/implementation expertise, mentoring skills, and English proficiency. Must be within commuting distance of a hub.
NetSuite, Dynamics BC, Dynamics F&O, SSO, HRIS, SCIM, ERP, CRM
1w
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Senior Implementation Associate
Chicago, Illinois, United States
$26-$38/hr RemoteFull Time
1+ YOERequires 1–3 years in implementation, customer success, or account management, quota or attainment experience, outbound communication, high call volume, organization, adaptability, and strong written and verbal communication.
POS, Open API, SFTP, Covey
1w
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Treasury Management - Implementation Specialist
Rosemont, Illinois, United States
$20-$26/hr OnsiteFull Time
2+ YOE2+ years financial services or banking experience required; treasury management preferred. Requires accuracy, attention to detail and excellent communication for customer training and implementations.
2mo
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Customer Success Manager
Chicago, Illinois, United States
OnsiteFull Time
Experience in account management, software implementation, strategic customer advisory, KPI-driven program design, and renewal/expansion ownership.
2w
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Customer Success Manager
Chicago, Illinois, United States
$75k-$100k/yr HybridFull Time
3+ YOE3+ years SaaS customer success/implementation experience; strong onboarding, training, communication, project management, and commercial skills; Chicago-based hybrid availability.
2mo
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Customer Success Manager
Chicago, Illinois, United States
$90k-$120k/yr HybridFull Time
2+ YOE3-5 years in customer success/account management/implementation at a B2B SaaS company; logistics/warehouse experience; ability to own outcomes; travel to client sites; remote with Chicago base.
WMS, SaaS, Analytics, CRM
2mo
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Strategic Implementation Lead
Chicago or United States
HybridFull Time
5+ YOEFive+ years in consulting, regulatory change, or actionable legal/compliance role at a regulated organization. Experience with financial institutions or complex compliance environments. Ability to translate regulatory requirements into customer workflows.
2mo
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Future Opportunities: Retirement Implementation Specialist
Denver or Phoenix or Chicago or New York City
HybridFull Time
Using project-management skills to set up customer 401(k) plans, streamline plan administration, drive operations, and provide a positive customer experience; willingness to engage with AI tools as assessed in interviews.
AI tools
1w
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Customer Onboarding Manager (Chicago)
Chicago, Illinois, United States
HybridFull Time
Operational or SaaS implementation background in transport/logistics, strong communication, customer-focused, proactive, organized, valid driver required, English proficiency.
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