166 customer implementation manager jobs at 122 companies in Lakewood, NJ
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Director, Customer Implementation
Los Angeles or New York City
$180k-$250k/yrHybridFull Time
Neara: Provides digital twin simulation software for electric utility infrastructure.
5+ YOEProven record leading complex enterprise implementations, technical credibility with engineering teams, strong problem solving, stakeholder management, and ability to travel and operate autonomously.
New York City or Seattle or Los Angeles or Portland
RemoteFull Time
Multitude Insights: AI-powered intelligence platform for law enforcement agency collaboration.
6+ YOE6+ years in implementation, onboarding, customer operations, project management, or customer success in SaaS, gov-tech, or similar; experience managing complex, multi-stakeholder implementations; strong communication and organizational skills; remote-working capable; government/public sector or startup experience preferred.
Uniti AI: Real estate technology delivering AI-powered front- and back-office automation for real estate operations.
2+ YOE2–6 years in Customer Success, Client Onboarding, Solutions Engineering, or Technical Project Management; strong project management; comfortable writing AI prompts; integration and API fluency; excellent communication; track record of end-to-end customer implementations.
Avoca: AI voice agents that automate customer calls for home services.
2+ YOE2+ years B2B startup implementation or technical customer success experience; fluency with APIs and webhooks; experience configuring prompts, workflows, and integrations; strong project management and communication skills.
MetTel: Providing managed network, mobility, and cloud communications for enterprises.
5+ YOEBachelor's degree,5+ years in software implementation/project management or related client-facing roles,experience leading complex projects,strong customer-facing communication and organizational skills.
Pasig City or Tampa or Cincinnati or Bloomington or New York City or San Diego or Manila
OnsiteFull Time
Vector Solutions: SaaS platform for safety, compliance, and workforce training management.
3+ YOERequires 3+ years in customer-facing relationship management and software implementation, Salesforce experience, SaaS experience, and strong communication, presentation, organization, and problem-solving skills. Bachelor's degree preferred but not required.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Office, Salesforce, Service Cloud, ChurnZero
Rippling: Unified platform managing workforce HR, IT, and finance operations
5+ YOE2+ MgmtRequires 2+ years managing customer-facing teams, 5+ years in customer onboarding or software implementation, external customer experience, and knowledge of MDM, identity provisioning, deployment, and endpoint lifecycle management.
Mobile Device Management (MDM), Identity and Access Management (IAM), SSO, SAML, OIDC, Google Workspace, Azure AD, Okta, Microsoft 365, Slack
Profound: Analytics platform for brand visibility in AI-generated search results.
4+ YOERequires 4+ years in customer success, onboarding, implementation, or customer education; strong facilitation, program ownership, process improvement, data awareness, and independent execution skills.
Flip: Automates enterprise customer service phone calls using voice AI.
3+ YOE3+ years in technical implementation or solutions engineering; experience with integrations, APIs/webhooks, troubleshooting, documentation, and customer-facing technical work; healthcare and telephony platform experience a plus.
DualEntry: AI-native ERP software for automated enterprise financial operations.
7+ YOE7+ years in ERP implementations or functional consulting; accounting/audit background preferred (CPA or Big 4 a plus); deep ERP and finance workflow knowledge; customer-service orientation and high ownership.
Bluecrux: Provides supply chain consulting and proprietary digital SaaS solutions.
5+ YOE5+ years SaaS implementation or consulting experience, hands-on configuration and data analysis skills, stakeholder workshop facilitation, strong communication, Master's preferred, fluent English, hybrid NYC-area and willingness to travel internationally.
Axle: AI-native infrastructure for automating insurance data and workflows.
3+ YOERequires 3+ years in implementation, solutions engineering, technical account management, or professional services; technical integration expertise, API knowledge, cross-functional collaboration, and customer-launch experience.
Secureframe: Automated security compliance and risk management platform.
2+ YOE2+ years in implementation, professional services, customer success, or technical project delivery; strong project-management instincts; technical fluency with cloud, identity, and security concepts; ability to operationalize CMMC/NIST requirements and lead customer implementations.
New York or California or South Carolina or United States
RemoteFull Time
Unifyr: Provides partner relationship management and channel marketing automation software.
2+ YOE2+ years implementing B2B software in customer-facing roles; strong business analysis, project management, documentation skills; Salesforce integration experience; bachelor’s in business or equivalent experience; willingness to travel briefly for client sites.