Principal Research Associate Implementation & Customer Support
Bethesda, Maryland, United States
$120k-$144k/yrHybridFull Time
Westat: Provides research, data collection, and technical assistance services.
5+ YOEMaster's+8yrs or PhD+5yrs experience,10yrs contract work with CMS,6yrs helpdesk/customer support,experience with CMMI model implementation and participant management,strong communication and QA skills.
Principal Research Associate Implementation & Customer Support
Bethesda, Maryland, United States
$120k-$144k/yrHybridFull Time
Westat: Provides research, data collection, and technical assistance services.
8+ YOEMaster's+8yrs or PhD+5yrs experience, 10+ years contract work with CMS, 6+ years customer support/helpdesk ops, CMMI implementation experience, leadership, communication, quality assurance.
Ashburn or Frederick or Pittsburgh or Morgantown or Ohio or Pennsylvania or Virginia or West Virginia
OnsiteFull Time
PADO AI Orchestration: AI-powered energy management software for data centers.
7+ YOE7+ years technical program management experience in data center/cloud/AI or energy infrastructure; technical scoping, KPI-driven decision making, strong communication; proficiency with Salesforce,Jira,Claude.
ID.me: Provides secure digital identity verification and authentication services.
5+ YOE5+ years onboarding/implementation experience with enterprise accounts, strong project management, stakeholder communication, familiarity with Google Workspace, Jira, Rocketlane, and Salesforce.
Procon Consulting: Construction management and technology consulting for the built environment.
5+ YOEBachelor's degree in construction management, information systems, engineering, or related field; 5+ years PMIS implementation experience; strong PM methodologies; PMIS customization; excellent communication; problem-solving; training and user adoption; independent multi-project work.
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$87k-$294k/yrOnsiteFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
6+ YOE6+ years strategy/management consulting experience with utilities/customer service focus; 3+ years experience in design, analytics, or implementation; 1+ year utilities client experience; hands-on AI/GenAI and automation experience; Bachelor’s or equivalent.
ServiceNowNYSE: NOW: Provides a cloud platform for automating enterprise digital workflows.
5+ YOE5+ years account/implementation/sales experience in software/SaaS, bachelor’s degree, enterprise deployment experience, strong communication and problem-solving, willing to travel 10-25%.
Aureclar: AI-powered board governance and intelligence platform for directors.
Experience owning onboarding/implementation for B2B products, outcome focus, ability to run rollouts, drive activation/retention/expansion metrics, strong communication and stakeholder management.
Washington or Raleigh or Durham or Chapel Hill or Denver or Colorado Springs or Dallas or Fort Worth
$240k-$280k/yrRemoteFull Time
Second Front Systems: Secure cloud hosting and automated compliance for government software.
12+ YOE7+ Mgmt12+ years in technical customer support/professional services with 7+ years managing managers; DoD Top Secret/SCI eligible clearance ability; experience with Kubernetes, government cloud, SLAs, and data-driven operations.
Business Analytics Manager - Marketing & Customer Analytics
Pittsburgh or Philadelphia or Tysons or Cleveland or Wilmington
$100k-$204k/yrOnsiteFull Time
PNC Financial ServicesNYSE: PNC: Provides banking, lending, and investment services to customers.
5+ YOE3+ Mgmt5+ years in data management/governance or related field, 3+ years leadership, experience implementing governance/controls in regulated environments, strong stakeholder communication, familiarity with metadata, lineage, and data quality.
Jira, Confluence, Archer, GitHub, Co-Pilot, Python, Microsoft SharePoint
Alexandria or Ann Arbor or Kansas City or Philadelphia or United States
HybridFull Time
ClarivateNew York Stock Exchange: CLVT: Provides data, analytics, and software for the global innovation lifecycle.
10+ YOERequires 10+ years in project/program management, professional services, software implementation, customer success, or support; 3+ years with enterprise PM tools; and PMP, PMOCP, PRINCE2, or APM/IPMA certification.
Alexandria or Ann Arbor or Kansas City or Philadelphia
HybridFull Time
ClarivateNYSE: CLVT: Provides data, analytics, and workflow solutions for global innovation.
10+ YOERequires 10+ years in project/program management, professional services, software implementation, customer success, or support; 3+ years with enterprise PM tools; and professional certification such as PMP, PMOCP, PRINCE2, or APM/IPMA.
8+ YOEUS citizen with active Top Secret/SCI+polygraph, bachelor\u0002s or equivalent, 8+ years customer-facing experience managing cloud implementations or transformation programs.
Kastle Systems: Managed security services provider for commercial and residential properties.
3+ YOE2+ MgmtBachelor's degree or equivalent; 3+ years in onboarding/implementation/operations with at least 2 years managing a team; experience managing distributed employees; strong attention to detail, multi-system aptitude, and excellent communication; willing to pass background/drug screening and maintain state-required certifications.
NW Deployment Planner I, GND - Planning, Implementation, Coordination (PIC) Team
Seattle or Herndon
$31-$54/hrOnsiteFull Time
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
2+ YOEProject management experience and knowledge of network hardware, copper and optical fiber cabling, cabling best practices, ticketing systems, and customer-facing problem resolution.
AstraZenecaLondon Stock Exchange: AZN: Researches, develops, and manufactures prescription medicines for major diseases.
2+ YOEBachelor's degree,2+ years CRM platform experience (Salesforce/VEEVA/IQVIA),functional operational knowledge,experience with large-scale implementations,strong sales process understanding and customer focus.
Kion: Automated cloud governance and financial management platform.
4+ YOE4–8 years in technical consulting/implementation or equivalent; technical fluency in cloud infrastructure (AWS/Azure/GCP/IAM); strong communication and organizational skills; bachelor’s degree or equivalent; government/commercial account experience preferred.