15 customer implementation manager jobs at 12 companies in Morris, IL
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Implementation Manager- Customer Care Transformation
Downers Grove, Illinois, United States
$86k-$119k/yrOnsiteFull Time
Zurn Elkay Water SolutionsNYSE: ZWS: Manufactures sustainable water management and professional-grade plumbing solutions.
5+ YOE5+ years in customer care, operations, process improvement or implementation; SOP ownership, change management, KPI/reporting, strong analytical and communication skills; located in Downers Grove, IL.
PaylocityNASDAQ: PCTY: Provides cloud-based software for payroll, HR, and workforce management.
1+ YOEBachelor's degree,1+ year client-facing/customer service experience,proficiency with Microsoft Office and Excel(VLOOKUP,Pivot),strong communication,analytical and project management skills.
PaylocityNASDAQ: PCTY: Provides cloud-based software for payroll, HR, and workforce management.
1+ YOERequires 1+ year of customer service or client-facing experience, strong communication, Excel proficiency, analytical problem-solving, project management, and ability to manage multiple implementations.
PaylocityNASDAQ: PCTY: Provides cloud-based software for payroll, HR, and workforce management.
1+ YOERequires 1+ year of customer service or client-facing experience, strong communication and analytical skills, project management ability, and proficiency with Microsoft Office and Excel functions including VLOOKUP and Pivot tables.
Pella: Designs and manufactures customized windows and doors for homes.
3+ YOESupervise non-exempt team, support order fulfillment and customer service, analyze data, implement process improvements; bachelor's degree or 3-5 years related experience; strong communication and Microsoft Office skills.
8+ YOE8+ years related experience with a 4-year degree (or equivalent); deep operational knowledge, independent problem solving, process design, customer implementation support, and KPI reporting.
SIOP Manager (Demand Planning & Digital Integration)
Carol Stream, Illinois, United States
$94k-$142k/yrOnsiteFull Time
Marmon: Global industrial organization providing manufacturing and services across sectors.
5+ YOEBuild and run a data-driven SIOP process, integrate customer demand signals into ERP, lead Infor LN SIOP implementation, measure forecast accuracy, develop dashboards and KPIs, and drive continuous improvement.
Infor LN, SAP, Oracle, ERP, Microsoft Excel, Power BI
Spartanburg or Shreveport or Irving or Oak Brook or Long Island or Cranberry Township
$35-$40/hrHybridFull Time
RedSail Technologies: Integrated pharmacy management software and health technology solutions.
2+ YOERequires 2+ years in software implementations, customer onboarding, technical support, or related B2B operations; pharmacy claims, healthcare technology, connectivity, troubleshooting, documentation, and communication experience.
Microsoft Teams, VPN, SFTP, TLS, NCPDP, APIs, Asana, Jira, Monday.com
Marsh McLennanNYSE: MRSH: Global professional services firm providing risk, strategy, and people solutions.
Managing client claims through coverage interpretation and advocacy, leading claim reviews, collaborating with internal teams to implement service strategies, maintaining accurate client files and meeting timelines and quality standards.
Agilant Solutions: Provides managed IT services and digital transformation solutions to enterprises.
Some call center experience required; ability to supervise staff, implement QA programs, handle escalations, collaborate with IT, and use Microsoft Office; strong communication and leadership skills.
Quest DiagnosticsNYSE: DGX: Provides clinical laboratory diagnostic testing and health information services.
3+ YOE3-5 years Epic HL7 laboratory implementation; 3-5 years in a laboratory customer connectivity role; strong customer service; HL7, Quanum, Service Manager familiarity.
IML Containers: Manufacturer of custom plastic containers for the food industry.
2+ YOEManage label production quality, lead audits, investigate customer and supplier complaints, implement corrective actions; requires high school diploma and manufacturing/QA experience.