26 customer implementation manager jobs at 16 companies in Oak Park, CA
1mo
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Director, Customer Implementation
Los Angeles or New York City
$180k-$250k/yr HybridFull Time
5+ YOEProven record leading complex enterprise implementations, technical credibility with engineering teams, strong problem solving, stakeholder management, and ability to travel and operate autonomously.
3mo
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Implementation Manager
New York City or Seattle or Los Angeles or Portland
RemoteFull Time
6+ YOE6+ years in implementation, onboarding, customer operations, project management, or customer success in SaaS, gov-tech, or similar; experience managing complex, multi-stakeholder implementations; strong communication and organizational skills; remote-working capable; government/public sector or startup experience preferred.
2mo
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Implementation Manager
Los Angeles, California, United States
$110k-$140k/yr RemoteFull Time
Experience owning end-to-end healthcare implementations, familiarity with SFTP/REST APIs/EDI (834/837), SQL proficiency, project management discipline, and strong customer-facing communication skills.
SFTP, REST APIs, JSON, CSV, XML, EDI 834, EDI 837, EDI 270, EDI 271, EDI 835, SQL, Linear, Notion, HubSpot
3w
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Implementation Manager, Healthcare
Marina del Rey or Brooklyn
$120k-$150k/yr OnsiteFull Time
3+ YOE3+ years in technical implementation or solutions engineering; experience with integrations, APIs/webhooks, troubleshooting, documentation, and customer-facing technical work; healthcare and telephony platform experience a plus.
APIs, webhooks, IVR, Athena, eClinicalWorks, Experity, Solv, Clockwise, Five9, Genesys, Talkdesk, NICE, VoIP
2w
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HRIS Benefits Implementation Consultant
El Segundo, California, United States
RemoteFull Time
Bachelor's degree or equivalent HRIS/Benefits experience; implementation or technical/HR consulting experience, HRIS and Benefits knowledge, customer collaboration, communication, business analysis, and deadline management skills.
HRIS, SaaS, Artificial Intelligence (AI)
2mo
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Customer Success Manager (EMEA)
New York City or Los Angeles or San Francisco or Austin or Buenos Aires or São Paulo or London or Berlin or Barcelona or Tel Aviv or Bangalore or Beijing or Seoul or Spain or Europe
RemoteFull Time
3+ YOE3+ years in SaaS client services/customer success/account management; experience leading technical implementations; strong knowledge of mobile marketing/ad tech; excellent communication and presentation skills; Bachelor’s in Business or Marketing.
ChatGPT, Claude, Gemini
1w
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Technical Customer Success Manager
Los Angeles, California, United States
$139k-$175k/yr HybridFull Time
5+ YOEMaster's preferred; 5+ years in healthcare analytics or consulting, data management and visualization. Requires SaaS implementation, healthcare data integration, project management, and strong communication skills.
SaaS, ETL, Care Management (CM), Utilization Management (UM), Electronic Medical Records (EMR), Health Information Exchange (HIE)
1mo
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Customer Growth Strategy Manager | Utilities
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$87k-$294k/yr OnsiteFull Time
6+ YOE6+ years strategy/management consulting experience with utilities/customer service focus; 3+ years experience in design, analytics, or implementation; 1+ year utilities client experience; hands-on AI/GenAI and automation experience; Bachelor’s or equivalent.
Salesforce, Dynamics, Amazon Connect, Genesys, NICE
2mo
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Customer Success Executive (Duarte, CA)
Duarte, California, United States
OnsiteFull Time
5+ YOEBachelor's degree and 5+ years health‑systems experience (customer success/account/project management); experience leading onsite clinical implementations, strong relationship‑building, project management, and ability to meet client credentialing (drug screen, vaccinations).
5d
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Microsoft D365 Customer Engagement Director
Philadelphia or Chicago or Los Angeles or Houston or Des Moines or Minneapolis or St. Louis
$134k-$269k/yr OnsiteFull Time
7+ YOERequires 7+ years implementing Microsoft CRM or D365 CE, multiple D365 CE projects, configuration, process analysis, gap analysis, team and client management, and strong communication skills.
Microsoft Dynamics 365 Customer Engagement, Microsoft CRM, Microsoft D365 CE, Microsoft ERP, Microsoft D365 CE native configuration and customization tools
1mo
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Manager, PMO
Los Angeles or San Francisco or Raleigh or Toronto or United States or Canada or Alaska or Hawaii or Kentucky or Mississippi or Nebraska or New Mexico or North Dakota or Rhode Island or South Dakota or West Virginia or Wyoming
$124k-$155k/yr HybridFull Time
5+ YOE5+ years in Professional Services/Customer Success/Implementation leadership at a B2B SaaS company; experience building/owning a PMO, managing complex ERP integrations, strong analytics, and proficiency with Salesforce and PM tooling.
Salesforce, Gainsight, GUIDEcx, GCX, Certinia, ClickUp, Asana, Jira, Confluence, NetSuite, QuickBooks, Sage
4d
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Technical Account Manager
Los Angeles, California, United States
$150k-$165k/yr RemoteFull Time
7+ YOE7+ years in customer-facing technical roles, enterprise implementation or program management experience, strong technical learning, problem-solving, stakeholder alignment, communication, ownership, and adaptability.
1mo
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Manager - Front Office
Downey, California, United States
$70k/yr OnsiteFull Time
Oversee front desk operations, drive guest satisfaction, implement revenue initiatives, train staff, and supervise front office team to maintain service standards.
1mo
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Client Services Account Manager (55212)
Los Angeles, California, United States
$93k-$100k/yr FieldFull Time
5+ YOEBachelor's or equivalent experience, 5+ years implementing software/hardware in enterprise IT, ability to complete CCSV P certification, compliant with hospital credentialing; networking knowledge preferred.
SPM, DHCP, Static IP
2w
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Customer Experience & Service Transformation Management Advisory Consultant
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Los Angeles or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$54k-$206k/yr OnsiteFull Time
5+ YOERequires 5+ years of management consulting focused on customer service, 3+ years with cloud and customer service platforms, 1+ year with AI, and expertise in transformation, design, or process implementation.
Salesforce, Microsoft Dynamics, Amazon Connect, Genesys, NICE
1w
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VP of Service Delivery
Chicago or Los Angeles or Atlanta or Detroit
$175k-$190k/yr HybridFull Time
10+ YOE10+ years of progressive operational leadership in telecommunications, ISP, construction, infrastructure, or network deployment; experience leading directors and complex customer implementations required.
Power BI, Tableau
3d
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Major Client Advocate, Southern California
Los Angeles or Orange County
$125k-$160k/yr RemoteFull Time
5+ YOERequires 5–7 years owning enterprise deployments, implementations, or strategic accounts; executive stakeholder management; adoption and outcome delivery; cross-functional coordination; technical fluency; and renewal or expansion experience.
1mo
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Senior Associate, ServiceNow
Irvine or Los Angeles or San Francisco or Denver or Washington or Tampa or Atlanta or Chicago or Boston or St Louis or Short Hills or New York City or Philadelphia or Austin or Dallas or Houston or Seattle
$94k-$203k/yr OnsiteFull Time
3+ YOE3+ years managing enterprise systems including ServiceNow with focus on ITSM/ITOM/IRM, ServiceNow implementation experience, ServiceNow CSA certification, JavaScript customization skills, bachelor’s degree or equivalent, authorized to work in the U.S.
ServiceNow, JavaScript
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