18 customer implementation manager jobs at 14 companies in Orem, UT

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Senior Customer Implementation Specialist
Lehi, Utah, United States
$100k-$115k/yr HybridFull Time
Workstream
Workstream: HR and payroll platform for managing the hourly workforce.
5+ YOE5+ years leading SaaS implementations for complex or enterprise clients, strong project management and cross-functional collaboration, experience with Salesforce, ability to mentor others and deliver executive presentations.
Salesforce
1w
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Implementation Manager I, Consumer Driven Healthcare
West Jordan, Utah, United States
RemoteFull Time
National Benefit Services
National Benefit Services: Provides third-party retirement and flexible benefit plan administration services.
Manage implementation of Cafeteria and COBRA plans, coordinate with clients/brokers/vendors, review compliance paperwork, audit plan design, and maintain client communications; strong attention to detail and customer service required.
2w
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Implementation Project Manager
Omaha or Philadelphia or Lehi
$73k-$110k/yr HybridFull Time
Orion Advisor Solutions
Orion Advisor Solutions: Provides integrated software and investment solutions for financial advisors.
3+ YOE3+ years project management experience, 2+ years leading client-facing projects, strong stakeholder engagement, risk management, process improvement, onboarding customization; bachelor’s degree preferred; PMP preferred; experience with GuideCX or Smartsheet and Orion platforms.
GuideCX, Smartsheet, Orion, Software Development Life Cycle (SDLC)
1w
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Implementation Specialist, Mid Market
South Jordan, Utah, United States
HybridFull Time
Canopy
Canopy: Practice management software for accounting and tax firms.
1+ YOE1-2+ years implementation and SaaS experience, strong project management and communication, ability to run onboarding, training, and basic technical troubleshooting.
Salesforce, Hubspot, Google Suite, Microsoft Excel
1d
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Implementation Support Specialist
Lehi or Plano or United States
$23-$27/hr HybridFull Time
SmithRx
SmithRx: Pharmacy benefit management platform for transparent drug cost savings.
Experience coordinating complex implementations, customer service and communication skills, proficiency in Microsoft Office and Salesforce, healthcare or pharmacy experience preferred, bachelor’s degree preferred.
Microsoft Office, Google platform/apps, Salesforce
2mo
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Enterprise Client Implementation Specialist
Orem, Utah, United States
OnsiteFull Time
pmtbox
pmtbox: Early-stage fintech with a small, collaborative team delivering ecommerce and payments infrastructure.
5+ YOE5-8+ years in implementations/onboarding/customer operations; enterprise client experience; cross-functional coordination; problem solving; fintech/SaaS experience helpful.
1mo
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Customer Success Associate
San Francisco or Salt Lake City or Chicago or Nashville or Philadelphia or United States
$47k-$60k/yr RemoteFull Time
Tendo
Tendo: Software connecting patients and clinicians for seamless healthcare experiences.
2+ YOEBachelor's degree or equivalent experience, 2-3 years in implementation/account management or related field, prior healthcare experience, strong customer service and escalation handling, excellent communication and analytical skills.
Salesforce
3d
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Customer Care Performance Optimization Manager
Highland, Utah, United States
HybridFull Time
NRG Energy
NRG EnergyNYSE: NRG: Generates and sells electricity while providing smart home solutions.
Design and implement coaching, gamification, and AI-enabled programs to improve agent performance, engagement, sales effectiveness, and customer experience across Customer Care.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Centrical, Genesys, Salesforce, Elevate
1mo
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Manager, SMB Onboarding
Lehi or United States
HybridFull Time
Pearl
Pearl: A developing AI-powered software to improve dental care efficiency, accuracy, and consistency for clinicians and organizations.
4+ YOE2+ Mgmt4+ years in customer onboarding/implementation or technical project management in SaaS/healthcare tech; 2+ years direct people management; data-driven, process and change management experience; proficiency with HubSpot, Salesforce, Gainsight, Zendesk, Jira.
HubSpot, Salesforce, Gainsight, Zendesk, Jira
5d
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(Canada) Manager, Professional Services
Mississauga or Salt Lake City
$130k-$145k/yr RemoteFull Time
PointClickCare
PointClickCare: Develops cloud-based healthcare software for senior care providers.
Proven management experience in enterprise software/SaaS professional services, leading remote consulting teams, implementation delivery, customer-facing skills, project and operational leadership; undergraduate degree preferred.
PointClickCare, EHR, AI tools
2w
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RCM Manager
San Mateo or New York City or Boston or Salt Lake City
HybridFull Time
Overjet
Overjet: AI platform for dental diagnostics and practice management.
3+ YOEBachelor's or equivalent experience, 3+ years in customer success/implementation or RCM in B2B SaaS or health tech, upsell/expansion experience, familiarity with dental/medical billing and RCM workflows, strong communication and organizational skills.
1mo
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Technical Consultant I
New York or Salt Lake City or San Francisco or Seattle or Vancouver
$101k-$127k/yr HybridFull Time
Brex
Brex: Corporate cards and spend management software for businesses.
2+ YOE2+ years customer-facing experience implementing or configuring accounting systems (NetSuite, Sage Intacct, QuickBooks/Xero); functional expertise in GL, AP, expense management, HRIS; project management and strong communication skills.
NetSuite, Sage Intacct, QuickBooks, QuickBooks Online, Xero, ERP, HRIS, SSO
1mo
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Technical Consultant I
Salt Lake City or New York City or San Francisco or Seattle or Vancouver
$90k-$112k/yr HybridFull Time
Brex
Brex: Corporate cards and spend management software for businesses.
2+ YOE2+ years in customer-facing roles with experience implementing/configuring accounting systems (NetSuite, QuickBooks, Xero). Functional accounting knowledge, strong project management, and excellent communication skills required.
NetSuite, Sage Intacct, QuickBooks Online, QuickBooks, Xero
4d
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Professional Services Consultant
Austin or Chicago or New York City or Salt Lake City or San Francisco
$100k-$150k/yr OnsiteFull Time
Gong
Gong: AI platform analyzing customer interactions to improve sales performance.
4+ YOE4+ years consulting experience in customer-facing professional services for SaaS implementations; CRM platform proficiency; strong revenue operations knowledge, stakeholder management, technical configuration, and communication skills.
Gong, Salesforce, HubSpot, Dynamics
1mo
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Technical Consultant I
Vancouver or New York or Salt Lake City or San Francisco or Seattle
$90k-$112k/yr HybridFull Time
Brex
Brex: Corporate cards and spend management software for businesses.
2+ YOE2+ years customer-facing experience implementing or configuring accounting systems (NetSuite, Sage Intacct, QuickBooks, Xero); functional expertise in GL, AP, expense management, HRIS; strong project management and communication skills.
NetSuite, Sage Intacct, QuickBooks, QuickBooks Online, Xero, HRIS, SSO, ERP
1mo
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Technical Consultant I
San Francisco or New York City or Salt Lake City or Seattle or Vancouver
$101k-$127k/yr HybridFull Time
Brex
Brex: Corporate cards and spend management software for businesses.
2+ YOE2+ years customer-facing implementation experience with accounting systems (QuickBooks Online, NetSuite, Xero); functional accounting/finance knowledge, strong project management, and excellent communication skills.
NetSuite, Sage Intacct, QuickBooks Online, Xero
1mo
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Technical Consultant I
New York City or Salt Lake City or San Francisco or Seattle or Vancouver
$101k-$127k/yr HybridFull Time
Brex
Brex: Corporate cards and spend management software for businesses.
2+ YOE2+ years customer-facing experience implementing or configuring accounting systems (NetSuite, QuickBooks, Xero). Functional knowledge of GL, AP, expense management, HRIS; strong project management, communication, and ability to translate business requirements into product configurations.
NetSuite, Sage Intacct, QuickBooks, QuickBooks Online, Xero, ERP, HRIS, SSO
4w
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Director of Lean Manufacturing
Springville, Utah, United States
OnsiteFull Time
Rustica
Rustica: Manufactures custom doors and sliding hardware in the USA.
7+ YOE7+ years manufacturing leadership with strong Lean experience, proven implementation of 5S, Kaizen, and value stream mapping; experience in custom/batch manufacturing preferred; strong leadership and communication skills.
5S, Kaizen, Value Stream Mapping, Visual Management, Standard Work, KPIs