24 customer implementation manager jobs at 20 companies in Utah

3w
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Associate Implementation Manager
Chicago or Colorado or Florida or Georgia or Illinois or Indiana or Kentucky or Michigan or Minnesota or North Carolina or New York or Ohio or Oregon or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Virginia or Wisconsin
$55k-$60k/yr RemoteFull Time
Jellyvision
Jellyvision: Interactive software platform providing personalized employee benefits guidance.
1+ YOE1+ year in customer-facing implementation or project management, strong spreadsheet and project management skills, ability to learn new technologies, manage timelines, and communicate with customers and internal teams.
ALEX, Atlassian, Jira, Confluence
1mo
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Senior Customer Implementation Specialist
Lehi, Utah, United States
$100k-$115k/yr HybridFull Time
Workstream
Workstream: HR and payroll platform for managing the hourly workforce.
5+ YOE5+ years leading SaaS implementations for complex or enterprise clients, strong project management and cross-functional collaboration, experience with Salesforce, ability to mentor others and deliver executive presentations.
Salesforce
1w
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Implementation Manager I, Consumer Driven Healthcare
West Jordan, Utah, United States
RemoteFull Time
National Benefit Services
National Benefit Services: Provides third-party retirement and flexible benefit plan administration services.
Manage implementation of Cafeteria and COBRA plans, coordinate with clients/brokers/vendors, review compliance paperwork, audit plan design, and maintain client communications; strong attention to detail and customer service required.
2w
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Implementation Project Manager
Omaha or Philadelphia or Lehi
$73k-$110k/yr HybridFull Time
Orion Advisor Solutions
Orion Advisor Solutions: Provides integrated software and investment solutions for financial advisors.
3+ YOE3+ years project management experience, 2+ years leading client-facing projects, strong stakeholder engagement, risk management, process improvement, onboarding customization; bachelor’s degree preferred; PMP preferred; experience with GuideCX or Smartsheet and Orion platforms.
GuideCX, Smartsheet, Orion, Software Development Life Cycle (SDLC)
1w
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Implementation Specialist, Mid Market
South Jordan, Utah, United States
HybridFull Time
Canopy
Canopy: Practice management software for accounting and tax firms.
1+ YOE1-2+ years implementation and SaaS experience, strong project management and communication, ability to run onboarding, training, and basic technical troubleshooting.
Salesforce, Hubspot, Google Suite, Microsoft Excel
2d
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Implementation Support Specialist
Lehi or Plano or United States
$23-$27/hr HybridFull Time
SmithRx
SmithRx: Pharmacy benefit management platform for transparent drug cost savings.
Experience coordinating complex implementations, customer service and communication skills, proficiency in Microsoft Office and Salesforce, healthcare or pharmacy experience preferred, bachelor’s degree preferred.
Microsoft Office, Google platform/apps, Salesforce
2w
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Client Implementation Specialist - iWorQ
Logan, Utah, United States
$45k-$55k/yr OnsiteFull Time
iWorQ
iWorQ: Cloud-based workflow software for city and county governments.
Experience delivering virtual customer training and project management, intermediate Microsoft Excel, data import ability, strong communication/organizational skills; basic HTML and GIS familiarity preferred; bachelor\u0002s preferred.
iWorQ, Zoom, Microsoft Excel, HTML, GIS, AWS GovCloud
2mo
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Enterprise Client Implementation Specialist
Orem, Utah, United States
OnsiteFull Time
pmtbox
pmtbox: Early-stage fintech with a small, collaborative team delivering ecommerce and payments infrastructure.
5+ YOE5-8+ years in implementations/onboarding/customer operations; enterprise client experience; cross-functional coordination; problem solving; fintech/SaaS experience helpful.
1mo
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Customer Success Associate
San Francisco or Salt Lake City or Chicago or Nashville or Philadelphia or United States
$47k-$60k/yr RemoteFull Time
Tendo
Tendo: Software connecting patients and clinicians for seamless healthcare experiences.
2+ YOEBachelor's degree or equivalent experience, 2-3 years in implementation/account management or related field, prior healthcare experience, strong customer service and escalation handling, excellent communication and analytical skills.
Salesforce
4d
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Customer Care Performance Optimization Manager
Highland, Utah, United States
HybridFull Time
NRG Energy
NRG EnergyNYSE: NRG: Generates and sells electricity while providing smart home solutions.
Design and implement coaching, gamification, and AI-enabled programs to improve agent performance, engagement, sales effectiveness, and customer experience across Customer Care.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Centrical, Genesys, Salesforce, Elevate
1mo
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Director Customer & Network Transformation (DENVER, CO, US, 80202)
Denver or Alabama or Arkansas or Arizona or Florida or Georgia or Iowa or Idaho or Indiana or Kansas or Kentucky or Louisiana or Maine or Missouri or Mississippi or Montana or North Dakota or Nebraska or New Mexico or Ohio or Oklahoma or Pennsylvania or South Carolina or South Dakota or Tennessee or Utah or Vermont or Wisconsin or West Virginia or Wyoming or Colorado or Hawaii or Michigan or Minnesota or North Carolina or New Hampshire or Nevada or Oregon or Rhode Island or Alaska or California or Connecticut or District of Columbia or Delaware or Illinois or Massachusetts or Maryland or New Jersey or New York or Texas or Virginia or Washington or United States
$152k-$223k/yr RemoteFull Time
Lumen Technologies
Lumen TechnologiesNYSE: LUMN: Provides network, cloud, and security services for enterprise customers.
8+ YOE3+ Mgmt8+ years in operations/DevOps/automation, 3+ years leadership, experience implementing automation/workflow solutions, strong operational metrics and stakeholder management skills.
1mo
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Manager, SMB Onboarding
Lehi or United States
HybridFull Time
Pearl
Pearl: A developing AI-powered software to improve dental care efficiency, accuracy, and consistency for clinicians and organizations.
4+ YOE2+ Mgmt4+ years in customer onboarding/implementation or technical project management in SaaS/healthcare tech; 2+ years direct people management; data-driven, process and change management experience; proficiency with HubSpot, Salesforce, Gainsight, Zendesk, Jira.
HubSpot, Salesforce, Gainsight, Zendesk, Jira
6d
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(Canada) Manager, Professional Services
Mississauga or Salt Lake City
$130k-$145k/yr RemoteFull Time
PointClickCare
PointClickCare: Develops cloud-based healthcare software for senior care providers.
Proven management experience in enterprise software/SaaS professional services, leading remote consulting teams, implementation delivery, customer-facing skills, project and operational leadership; undergraduate degree preferred.
PointClickCare, EHR, AI tools
1mo
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Applied Learning Manager
Denver or Arizona or California or Colorado or Connecticut or Florida or Georgia or Idaho or Illinois or Indiana or Kansas or Massachusetts or Maryland or Maine or Michigan or Minnesota or Missouri or North Carolina or New Hampshire or New Jersey or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Virginia or Washington or Wisconsin or District of Columbia
$100k-$125k/yr HybridFull Time
Guild
Guild: Platform for employer-sponsored education and workforce skilling programs.
Experience in content development, product operations, and customer implementation; strong relationship building, communication, systems thinking, and technical aptitude for admin tools; familiarity with edtech, learning experience design, or workforce development; experience leading projects and coaching teams.
Navigator
2w
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RCM Manager
San Mateo or New York City or Boston or Salt Lake City
HybridFull Time
Overjet
Overjet: AI platform for dental diagnostics and practice management.
3+ YOEBachelor's or equivalent experience, 3+ years in customer success/implementation or RCM in B2B SaaS or health tech, upsell/expansion experience, familiarity with dental/medical billing and RCM workflows, strong communication and organizational skills.
1mo
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Technical Consultant I
New York or Salt Lake City or San Francisco or Seattle or Vancouver
$101k-$127k/yr HybridFull Time
Brex
Brex: Corporate cards and spend management software for businesses.
2+ YOE2+ years customer-facing experience implementing or configuring accounting systems (NetSuite, Sage Intacct, QuickBooks/Xero); functional expertise in GL, AP, expense management, HRIS; project management and strong communication skills.
NetSuite, Sage Intacct, QuickBooks, QuickBooks Online, Xero, ERP, HRIS, SSO
5d
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Professional Services Consultant
Austin or Chicago or New York City or Salt Lake City or San Francisco
$100k-$150k/yr OnsiteFull Time
Gong
Gong: AI platform analyzing customer interactions to improve sales performance.
4+ YOE4+ years consulting experience in customer-facing professional services for SaaS implementations; CRM platform proficiency; strong revenue operations knowledge, stakeholder management, technical configuration, and communication skills.
Gong, Salesforce, HubSpot, Dynamics
3w
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Account Support Analyst- Broker Experience - SES
Pennsylvania or Maryland or Washington or North Carolina or Louisiana or Kentucky or Kansas or Indiana or Illinois or Georgia or Iowa or Florida or Colorado or California or Delaware or Connecticut or Arkansas or Arizona or Alabama or Alaska or Nevada or Vermont or Tennessee or Idaho or Oklahoma or Hawaii or Mississippi or Utah or New Hampshire or New Mexico or Wyoming or North Dakota or South Dakota or Rhode Island or West Virginia or Montana or Texas or District of Columbia or Ohio or New Jersey or Oregon or South Carolina or Missouri or Virginia or Massachusetts or Nebraska or Minnesota or Michigan or Wisconsin or New York or Maine
$23-$36/hr HybridFull Time
Highmark Health
Highmark Health: Provides health insurance and integrated medical care services.
1+ YOEHigh school/GED, 1 year relevant experience, strong written/verbal communication and problem-solving, ability to manage multiple tasks, knowledge of benefits and implementation processes; producer license (Accident & Health) preferred.
6d
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SUPV IT CYBERSECURITY SPECIALIST (SYSADMIN/INFOSEC)
Gunter AFB or Fort Meade or Columbus or Tinker AFB or Chambersburg or Mechanicsburg or San Antonio or Ogden
$106k-$158k/yr OnsiteFull Time
Defense Information Systems Agency
Defense Information Systems Agency: Provides information technology and communications support to the military.
1+ YOESupervisory experience administering and securing enterprise UNIX/Windows systems; implementing INFOSEC policies and Risk Management Framework (RMF); strong attention to detail, customer service, oral communication, and problem solving.
UNIX, Windows, Department of War (DoW) Information Security (INFOSEC), Risk Management Framework (RMF)
1mo
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Director of Lean Manufacturing
Springville, Utah, United States
OnsiteFull Time
Rustica
Rustica: Manufactures custom doors and sliding hardware in the USA.
7+ YOE7+ years manufacturing leadership with strong Lean experience, proven implementation of 5S, Kaizen, and value stream mapping; experience in custom/batch manufacturing preferred; strong leadership and communication skills.
5S, Kaizen, Value Stream Mapping, Visual Management, Standard Work, KPIs