64 customer implementation manager jobs at 47 companies in Sanborn, NY
3d
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Customer Implementation Manager
North York or Toronto or North America
$80k-$100k/yr OnsiteFull Time
Requires SaaS onboarding, customer service or success experience; strong communication, organization, negotiation, analytical, and technical skills; CRM, project management, and customer success platform knowledge; bachelor's degree or equivalent.
Artificial Intelligence (AI), CRM software, project management tools, CS platforms, MacBook
3d
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Enterprise Customer Implementation Manager
Toronto, Ontario, Canada
$123k-$136k/yr RemoteFull Time
3+ YOERequires 3+ years in SaaS implementations and enterprise client work, complex project management, technical implementations, AI configuration, data migrations, APIs, integrations, strong communication, and management of up to 20 accounts.
AI Agent, APIs, ChatGPT, Claude, Granola, Slack, MacBook Air, Microsoft?
3mo
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Implementation Manager
Toronto, Ontario, Canada
$130k-$180k/yr OnsiteFull Time
Decagon: Conversational AI platform for automated customer support.
4+ YOE4+ years in implementations, consulting, onboarding, project management, or customer-facing technical roles; experience leading complex software or AI implementations; tech fluency with SaaS, integrations, and APIs; strong operational design and communication skills.
SaaS platforms, APIs, Zendesk, Salesforce
3mo
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Implementation Manager
San Francisco or Toronto
RemoteFull Time
5+ YOE5–7 years in implementation, customer success, or account management at a B2B SaaS company; bio/pharma industry experience; API and data infra familiarity; BS in STEM.
APIs, Data schemas, Historians, Bioreactor data systems, Cloud data infrastructure
4w
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Implementation Manager
Toronto, Ontario, Canada
$80k-$110k/yr HybridFull Time
4+ YOE4+ years in implementation/onboarding or customer success (SaaS preferred); strong communication and training skills; comfortable with AI tools, basic SQL, and technical configuration; highly organized.
ChatGPT, Claude, SQL, Intercom, Zendesk, Linear
3mo
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Implementation Manager, Enterprise (Canada)
Toronto, Ontario, Canada
$69k-$115k/yr HybridFull Time
3+ YOE3+ years implementation or customer experience at a SaaS company, project management experience, strong communication and collaboration skills, ability to drive customer adoption and manage end-to-end implementations.
Slack, Microsoft 365
4d
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Senior Implementation Consultant
Toronto or Ontario
HybridFull Time
3+ YOERequires 3–5 years implementing mid-market or enterprise B2B software customers, including 2+ years owning implementations end to end, project management, configuration, data validation, facilitation, training, and communication skills.
3d
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Implementation Specialist
Toronto, Ontario, Canada
$55k-$65k/yr OnsiteFull Time
1+ YOERequires 1–2 years of customer-facing experience, technical aptitude, Excel fluency including formulas and VLOOKUP, communication skills, organization, time management, and problem-solving ability.
Microsoft Excel, VLOOKUP
1w
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Customer Onboarding Manager
Plano or Vancouver or Foster City or Tel Aviv or Toronto or London or Amsterdam or Tbilisi or Medellin or Israel or San Francisco or United States or Canada
$88k-$110k/yr HybridFull Time
4+ YOERequires 4+ years of SaaS implementation, project management, consulting, onboarding, or customer success experience, strong communication and project management skills, and rapid adaptability.
NetSuite, QuickBooks, Intacct, HTML, CSS, JavaScript, API
2w
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Senior Customer Success Specialist - Software Implementation & Onboarding
Toronto or Sherwood Park
$65k-$75k/yr RemoteFull Time
5+ YOERequires 5+ years in customer success, client onboarding, software implementation, training, or similar client-facing work; SaaS experience, project management, enterprise onboarding, and technical aptitude.
Microsoft Excel, Learning Management Systems (LMS), Human Resources Information Systems (HRIS), Environmental, Health, and Safety (EHS)
1w
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Customer Success Manager
Toronto or Canada
$85k-$110k/yr RemoteFull Time
Experience in customer success, account management, consulting, implementation, or another customer-facing role; customer portfolio ownership, renewals, CRM and customer success platform use, and Canadian work authorization.
Salesforce, ChurnZero
2mo
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Customer Success Manager
Toronto, Ontario, Canada
HybridFull Time
3+ YOE3-5 years in B2B SaaS customer success/account management managing SMB and mid-market accounts; strong stakeholder relationship, analytical, implementation, QBR, renewal and expansion skills.
HubSpot, Omni, Canva, Figma
1w
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Customer Activation Manager
Toronto or Durham Regional Municipality County or Halton Regional Municipality County or Peel Regional Municipality County or York Regional Municipality County
$100k-$140k/yr HybridFull Time
3+ YOERequires 3–5 years in SaaS or fintech implementation, onboarding, customer success, or solutions; technical aptitude with integrations, payment workflows, and APIs; strong communication and project management skills.
APIs
1mo
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Customer Success Manager (Procurement)
Oakville, Ontario, Canada
$66k-$83k/yr HybridFull Time
3+ YOEBachelor's degree, 3+ years customer success/implementation/support experience, project management skills, proficiency in Salesforce and Microsoft Office, strong communication and stakeholder management.
Salesforce, Microsoft Office
1w
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Senior Customer Success Manager
Toronto, Ontario, Canada
HybridFull Time
5+ YOEBachelor's degree required; 5–6+ years in customer success, professional services, or technical consulting; enterprise customer management, SaaS implementation, strong communication, and C-suite relationship skills.
SFDC, Gainsight, SaaS
2d
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Customer Success Manager - UAE
Dubai or Toronto or London or New York City or San Francisco or Montreal or Paris or Berlin or Seoul
RemoteFull Time
8+ YOERequires 8+ years in customer success, account management, consulting, or technology delivery; 3–5 years with UAE enterprises; enterprise implementation experience; and fluent Arabic and English.
AI, AI/ML, GenAI, LLM
1mo
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Enterprise Customer Success Manager
Toronto, Ontario, Canada
$105k-$120k/yr HybridFull Time
5+ YOE5+ years managing enterprise B2B SaaS customers, strong executive communication, program management, stakeholder engagement, commercial awareness, and ability to lead complex implementations.
HRIS, API
1mo
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Associate Implementation Consultant - Fund Accounting Focus
Canada or United States or Toronto or Bozeman or Dublin
RemoteFull Time
1+ YOE1+ year experience in philanthropy or SaaS client/customer service, knowledge of nonprofit fund accounting, strong Excel skills, client training ability, travel ~10%, bachelor's preferred.
Foundant, Microsoft Excel
1mo
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Senior Enterprise Customer Success Manager
Toronto or San Francisco
HybridFull Time
5+ YOE5+ years in Customer Success/Account Management/Implementation at B2B SaaS, enterprise experience, proven renewal/expansion ownership, strong stakeholder management and change management skills.
2d
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Microsoft D365 Customer Engagement Manager
Toronto, Ontario, Canada
$104k-$190k/yr OnsiteFull Time
5+ YOERequires 5–8 years leading technical teams, CRM implementation experience with Microsoft Dynamics CE, project management expertise, stakeholder leadership, financial analysis, and strong communication skills.
Microsoft Dynamics CE, Microsoft Office, Microsoft Project, SDLC
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