40 customer implementation manager jobs at 33 companies in Silver Spring, MD
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Implementation Specialist
Annapolis, Maryland, United States
HybridFull Time
Crisis24: Integrated risk management and global crisis response solutions.
1+ YOE1+ years in customer relationship management; proven track record with customers; bachelor’s degree in business/IT or related field (or equivalent experience).
CRM tools, JIRA, Microsoft Office Suite, Salesforce, Certinia
Bloomberg Industry Group: Provides legal, tax, and government intelligence and news services.
7+ YOESenior-level implementation role requiring strong tax/accounting knowledge, 7+ years in business analysis/implementation, ASC 740 expertise, and customer-facing consulting skills.
United States or Tysons Corner or Dallas or Canada
RemoteFull Time
Cvent: Cloud-based software for event and venue management.
7+ YOE7+ years project or customer management (or 3+ years Cvent), bachelor’s or equivalent, PMP preferred, AI and prompt experience, proficiency with Smartsheet, Excel, Word, PowerPoint, Draw.io, travel up to 10%, must be authorized to work in hiring country.
Glean, Smartsheet, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Draw.io
ID.me: Provides secure digital identity verification and authentication services.
5+ YOE5+ years onboarding/implementation experience with enterprise accounts, strong project management, stakeholder communication, familiarity with Google Workspace, Jira, Rocketlane, and Salesforce.
Procon Consulting: Construction management and technology consulting for the built environment.
5+ YOEBachelor's degree in construction management, information systems, engineering, or related field; 5+ years PMIS implementation experience; strong PM methodologies; PMIS customization; excellent communication; problem-solving; training and user adoption; independent multi-project work.
ZeroFox: Provides external cybersecurity and digital risk protection services.
3+ YOE3+ years in customer success or related customer-facing role supporting SaaS/public sector customers; experience with SaaS implementation, analytics, and stakeholder communication; willingness to travel.
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$87k-$294k/yrOnsiteFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
6+ YOE6+ years strategy/management consulting experience with utilities/customer service focus; 3+ years experience in design, analytics, or implementation; 1+ year utilities client experience; hands-on AI/GenAI and automation experience; Bachelor’s or equivalent.
Milwaukee or Hartford or Baltimore or Portland or Kansas City or Wellesley Hills or Nashville
$65k-$97k/yrHybridFull Time
Sun LifeNYSE: SLF: Provides insurance, wealth, and asset management solutions globally.
8+ YOE5+ Mgmt8+ years customer service/contact center or healthcare operations experience; 5+ years people leadership; bachelor’s degree or equivalent; strong contact center, WFM, and technology implementation experience; Microsoft Office proficiency.
Customer Success Manager, Provider Data Management
Columbia or United States
$125k-$155k/yrRemoteFull Time
Leap Orbit: Provides software for healthcare data interoperability and compliance.
3+ YOE3+ years CSM or implementation experience in healthcare technology or payer settings; Bachelor's degree or equivalent experience; proficiency with Microsoft Office and technical literacy with APIs, FHIR, SFTP, JSON/CSV; must work East Coast hours and be authorized to work in the U.S.
Convergent, HL7 v2, HL7 v3, HL7 FHIR, FHIR, SFTP, JSON, CSV, Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft OneNote, Microsoft SharePoint, Microsoft Teams, Jira, Confluence, Aha!, Productboard
Aureclar: AI-powered board governance and intelligence platform for directors.
Experience owning onboarding/implementation for B2B products, outcome focus, ability to run rollouts, drive activation/retention/expansion metrics, strong communication and stakeholder management.
Washington or Raleigh or Durham or Chapel Hill or Denver or Colorado Springs or Dallas or Fort Worth
$240k-$280k/yrRemoteFull Time
Second Front Systems: Secure cloud hosting and automated compliance for government software.
12+ YOE7+ Mgmt12+ years in technical customer support/professional services with 7+ years managing managers; DoD Top Secret/SCI eligible clearance ability; experience with Kubernetes, government cloud, SLAs, and data-driven operations.
Business Analytics Manager - Marketing & Customer Analytics
Pittsburgh or Philadelphia or Tysons or Cleveland or Wilmington
$100k-$204k/yrOnsiteFull Time
PNC Financial ServicesNYSE: PNC: Provides banking, lending, and investment services to customers.
5+ YOE3+ Mgmt5+ years in data management/governance or related field, 3+ years leadership, experience implementing governance/controls in regulated environments, strong stakeholder communication, familiarity with metadata, lineage, and data quality.
Jira, Confluence, Archer, GitHub, Co-Pilot, Python, Microsoft SharePoint
8+ YOEUS citizen with active Top Secret/SCI+polygraph, bachelor\u0002s or equivalent, 8+ years customer-facing experience managing cloud implementations or transformation programs.
Kastle Systems: Managed security services provider for commercial and residential properties.
3+ YOE2+ MgmtBachelor's degree or equivalent; 3+ years in onboarding/implementation/operations with at least 2 years managing a team; experience managing distributed employees; strong attention to detail, multi-system aptitude, and excellent communication; willing to pass background/drug screening and maintain state-required certifications.
Manager, Enterprise Support, Department of Defense
Arlington or Herndon
OnsiteFull Time
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
US citizen with active Top Secret clearance; degree or advanced security/cloud certification; experience leading technical teams, implementing cloud migrations and modernization, and advising enterprise customers.
Front Office Manager - Hilton Arlington National Landing
Arlington, Virginia, United States
$67k-$70k/yrOnsiteFull Time
HiltonNYSE: HLT: Global hospitality providing hotel accommodation and lodging services.
Managing front office operations, elevating guest service, implementing revenue initiatives and up-selling, training and supervising front office staff, and tracking guest satisfaction.
Arthur J. Gallagher & Co.NYSE: AJG: Global insurance brokerage and risk management services provider.
Bachelor's degree or equivalent; experience with bswift preferred; strong benefits knowledge (health, life, disability), Excel (VLOOKUP, pivot tables) proficiency, analytical and communication skills, and ability to manage 10–12 client implementations.
Kion: Automated cloud governance and financial management platform.
4+ YOE4–8 years in technical consulting/implementation or equivalent; technical fluency in cloud infrastructure (AWS/Azure/GCP/IAM); strong communication and organizational skills; bachelor’s degree or equivalent; government/commercial account experience preferred.
Albertsons CompaniesNew York Stock Exchange: ACI: Operates supermarkets and pharmacies across the United States.
Provide customer service, train and supervise seafood clerks, implement merchandising, perform cutting/wrapping/labeling, manage inventory and orders, maintain cleanliness, and work evenings/weekends/holidays as needed.