26 customer implementation manager jobs at 21 companies in Townsend, DE

4d
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Implementation Manager - Nurse Call
Wilmington, Delaware, United States
HybridFull Time
Securitas Technology
Securitas TechnologyNasdaq Stockholm: SECU B: Provides integrated electronic security and fire protection solutions.
5+ YOE5+ years project management experience delivering customer-facing system implementations; strong leadership, budgeting, stakeholder communication, and customer relationship skills.
2mo
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Manager Customer Implementation (Hybrid- PA, NJ, DE)
Philadelphia or Delaware or New Jersey or Pennsylvania
HybridFull Time
Independence Blue Cross
Independence Blue Cross: Provides health insurance plans and managed care services.
6+ YOE1+ MgmtBachelor's or equivalent experience, 6+ years in health insurance, 1+ year managing client-facing teams, strong project management, analysis, communication and leadership skills, MS Office proficiency, and a compatible Android/iOS device for Microsoft Authenticator.
Microsoft Office, Microsoft Authenticator
3w
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Implementation Project Manager
Omaha or Philadelphia or Lehi
$73k-$110k/yr HybridFull Time
Orion Advisor Solutions
Orion Advisor Solutions: Provides integrated software and investment solutions for financial advisors.
3+ YOE3+ years project management experience, 2+ years leading client-facing projects, strong stakeholder engagement, risk management, process improvement, onboarding customization; bachelor’s degree preferred; PMP preferred; experience with GuideCX or Smartsheet and Orion platforms.
GuideCX, Smartsheet, Orion, Software Development Life Cycle (SDLC)
1mo
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Implementation Manager, Brand Product
London or Wilmington
HybridFull Time
CSC
CSC: Provides global business administration and compliance solutions.
Customer-facing experience, strong project management knowledge, ability to coordinate cross-functional teams, excellent written and verbal English communication, and ability to influence senior stakeholders.
3w
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Implementation Consultant
Wellesley Hills or Milwaukee or Baltimore or Hartford or Kansas City or Nashville
$54k-$81k/yr HybridFull Time
Sun Life
Sun LifeToronto Stock Exchange: SLF: Provides insurance, retirement, and asset management services globally.
Experience with group benefits or related industry preferred; strong client communication, time management, and organization; ability to support multiple time zones; familiarity updating case data in system of record (QPS).
QPS
3w
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Implementation Consultant
Wellesley Hills or Milwaukee or Baltimore or Hartford or Kansas City or Nashville
$54k-$81k/yr HybridFull Time
Sun Life
Sun LifeNYSE: SLF: Provides insurance, wealth, and asset management solutions globally.
Client-facing onboarding experience in group benefits preferred; strong communication, time management, organization, and problem-solving skills; ability to collect client data, analyze submissions, and update system of record (QPS).
QPS
2mo
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Mgr Customer Implementation (Hybrid- PA, NJ, DE) in Philadelphia, Pennsylvania
Philadelphia, Pennsylvania, United States
HybridFull Time
Independence Health Group
Independence Health Group: Provides health insurance and healthcare administration services.
6+ YOE1+ MgmtManages the team responsible for implementing large, complex clients; drives cross-functional process improvements; oversees delivery, staffing and performance metrics.
MS Office, Project Management Tools
1w
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SaaS Implementation & Client Success Lead
Wilmington, Delaware, United States
$172k-$259k/yr RemoteFull Time
AstraZeneca
AstraZenecaLondon Stock Exchange: AZN: Global biopharmaceutical developing and manufacturing prescription medicines.
7+ YOEBachelor's degree, 7+ years delivering SaaS implementations for enterprise/regulatory customers, demonstrated delivery plans and RAID logs, technical literacy, and experience in pharma or regulated environments.
4d
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Customer Success Manager
Chesterbrook, Pennsylvania, United States
HybridContract
Education Management Solutions
Education Management Solutions: Provides simulation management and competency assessment software for healthcare.
3+ YOEBachelor's or equivalent,3+ years in customer success/professional services/training/implementation,experience with education or healthcare software,strong presentation/facilitation skills,and ability to travel to customer sites.
1w
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Hybrid Project Manager- Implementation Specialist- Client Facing
Des Moines or Philadelphia or New Jersey or Delaware
$80k/yr HybridFull Time
Docupace
Docupace: Provides workflow automation and document management software for financial firms.
3+ YOE3–5 years implementation or project management experience, 10–30 customer implementations, bachelor's degree or equivalent, strong client-facing communication, requirements gathering, and cross-functional coordination.
monday.com, Jira, Asana, Smartsheet, Microsoft Project
1w
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Customer Growth Strategy Manager | Utilities
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$87k-$294k/yr OnsiteFull Time
Accenture
AccentureNYSE: ACN: Global provider of management consulting and technology services.
6+ YOE6+ years strategy/management consulting experience with utilities/customer service focus; 3+ years experience in design, analytics, or implementation; 1+ year utilities client experience; hands-on AI/GenAI and automation experience; Bachelor’s or equivalent.
Salesforce, Dynamics, Amazon Connect, Genesys, NICE
4d
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Microsoft Dynamics 365 Customer Engagement (CRM) Manager
Minneapolis or Chicago or Philadelphia or Los Angeles or Houston or Des Moines or St. Louis
$107k-$215k/yr OnsiteFull Time
RSM
RSM: Provides audit, tax and consulting services to middle-market businesses.
5+ YOE5+ years leading technical teams, proven Dynamics CE/CRM implementation experience, project management, financial planning, stakeholder management, strong communication and problem-solving skills.
D365 F&SC, BC, CE, Commerce, Power Platform, Microsoft 365, Data & AI, Azure, Microsoft Office, MS Project, Microsoft Dynamics CE
1mo
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Customer Success Associate
San Francisco or Salt Lake City or Chicago or Nashville or Philadelphia or United States
$47k-$60k/yr RemoteFull Time
Tendo
Tendo: Software connecting patients and clinicians for seamless healthcare experiences.
2+ YOEBachelor's degree or equivalent experience, 2-3 years in implementation/account management or related field, prior healthcare experience, strong customer service and escalation handling, excellent communication and analytical skills.
Salesforce
4w
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Business Analytics Manager - Marketing & Customer Analytics
Pittsburgh or Philadelphia or Tysons or Cleveland or Wilmington
$100k-$204k/yr OnsiteFull Time
PNC Financial Services
PNC Financial ServicesNYSE: PNC: Provides banking, lending, and investment services to customers.
5+ YOE3+ Mgmt5+ years in data management/governance or related field, 3+ years leadership, experience implementing governance/controls in regulated environments, strong stakeholder communication, familiarity with metadata, lineage, and data quality.
Jira, Confluence, Archer, GitHub, Co-Pilot, Python, Microsoft SharePoint
1mo
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Executive Director, Chase Auto Customer and Client Experience Strategy
Plano or Wilmington
OnsiteFull Time
JPMorgan Chase
JPMorgan ChaseNYSE: JPM: Global financial services firm providing banking and investment solutions.
10+ YOE10+ Mgmt10+ years leadership in consumer or commercial businesses, demonstrated CX strategy and implementation, team leadership, strong analytical and communication skills, experience leveraging AI and building business cases, BS/BA required.
AI
2w
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Associate Regional Sales Manager, Northeast
Philadelphia or New York City
$70k-$80k/yr HybridFull Time
Honeycomb Insurance
Honeycomb Insurance: Digital insurance platform for commercial landlords and condo associations.
2+ YOE2+ years supporting insurance or B2B SaaS customers; experience across implementation, education, technical support, and billing; strong communication, problem solving, and ability to qualify and develop agency partners.
3mo
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Senior Quality Assurance Automation Manager
Camden or Conshohocken
$160k-$190k/yr HybridFull Time
United States Cold Storage
United States Cold Storage: Provides temperature-controlled warehousing and cold chain logistics services.
10+ YOE5+ MgmtLead and grow QA, implement unified quality strategy across software, data, and customer tech; build metric-driven QA program with automated testing.
Java, CI/CD, QA automation platforms
3w
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Client Delivery Specialist - Treasury Management
Lancaster or Bridgewater or Wyomissing or Virginia Beach or Greenville or Columbia or District of Columbia
$22-$37/hr HybridFull Time
Fulton Bank
Fulton BankNASDAQ: FULT: Provides retail and commercial banking and wealth management services.
3+ YOEHigh school diploma required; 3+ years cash management or commercial banking experience with client implementations; 1+ years customer service; proficiency with MS Office Suite and CRM systems; strong organization, communication, and project management skills.
MS Office Suite, CRM systems
3w
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Post Production Support Specialist
Berwyn or Malvern
$100k-$168k/yr HybridFull Time
State Street
State StreetNYSE: STT: Provides investment servicing and management to institutional investors.
3+ YOE3+ years implementing or supporting front/middle/back office investment management systems; hands-on experience with CRIMS or similar, SQL/FIX familiarity, strong customer service, communication, analytical and project coordination skills; bachelor\u0002s degree preferred in business/technical field.
Charles River Investment Management Solution (CRIMS), State Street Alpha, SQL, FIX
5d
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Supervisor, Sales Support & Analysis, Product, Comcast Business
Philadelphia or West Chester or Denver
$82k-$135k/yr OnsiteFull Time
Comcast
ComcastNASDAQ: CMCSA: Provides global telecommunications, media content, and entertainment services.
2+ YOEManage sales support operations, monitor metrics, coach staff, implement process improvements; 2+ years relevant experience and Salesforce proficiency preferred, bachelor’s degree preferred.
Salesforce