71 customer success manager jobs at 50 companies in Townsend, DE
1mo
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Customer Success Manager
Philadelphia, Pennsylvania, United States
HybridFull Time
4+ YOEBachelor's or equivalent, 4+ years customer-facing experience (Customer Success/Account Management/Consulting), SaaS/technology experience, strong communication and presentation skills, CRM familiarity, willingness to travel up to 20%.
CRM, API
1mo
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Manager, Customer Success
Florianópolis or Philadelphia or Lisbon
RemoteFull Time
5+ YOE5+ years in customer-facing SaaS roles with customer success/account management; experience leading or mentoring teams; strong communication, analytics, and process-building skills; CRM/CS tool and Google Workspace proficiency; comfortable using AI tools.
Google Workspace, HubSpot, Intercom, Zendesk, ChurnZero, Gainsight, ChatGPT, Claude, Gemini, Copilot, Shopify, Klaviyo
1mo
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Customer Success Manager, SMB
Wayne or Chesterbrook or United States
$75k/yr HybridFull Time
5+ YOE5+ years customer-facing experience (Customer Success, Support, or Account Management), software product experience, strong communication and client-management skills, bachelor’s degree required; Salesforce and dental experience are a plus.
Salesforce
3w
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Enterprise Customer Success Manager
Philadelphia, Pennsylvania, United States
HybridFull Time
5+ YOE5+ years in SaaS customer success or account management, experience with enterprise/high-value customers, renewal and expansion focus, strong communication and strategic skills, experience using AI tools.
AI tools, APIs, Single Sign-On (SSO)
1w
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Customer Success Manager – Strategic Accounts
Baltimore, Maryland, United States
$85k-$100k/yr RemoteFull Time
7+ YOERequires 7+ years in customer success, strategic account management, or equivalent; complex enterprise implementations, executive engagement, project management, healthcare SaaS knowledge, and customer success metrics experience preferred.
HubSpot, Jira, Confluence, HIPAA, DEA, Epic, Cerner, Meditech, Net Revenue Retention (NRR), Net Promoter Score (NPS), Customer Satisfaction (CSAT)
2w
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Senior Customer Success Manager
Vineland, New Jersey, United States
HybridFull Time
7+ YOE7+ years in customer success/technical account/project management in data center, energy, or high-tech industrial sectors; executive presence; crisis management; strong communication and problem-solving; full professional English.
2w
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Strategic Customer Success Manager
Philadelphia, Pennsylvania, United States
$71k-$120k/yr HybridFull Time
4+ YOERequires 4+ years in account management, customer success, or post-sales; measurable growth and retention results; restaurant industry knowledge; advanced analytics; and strong presentation and influencing skills.
Salesforce, Outreach, Tableau, Sigma
1w
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Customer Success Manager – Strategic Accounts
Baltimore or United States
$85k-$100k/yr RemoteFull Time
7+ YOERequires 7+ years in customer success, strategic account management, or equivalent; complex implementation and enterprise account experience; executive communication; healthcare knowledge preferred; travel required during implementation.
HubSpot, Jira, Confluence, Epic, Cerner, Meditech, HIPAA, DEA
1w
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Customer Success Manager, User Engagement
Chicago or Kennesaw or Dallas or Indianapolis or Philadelphia or Waltham
$99k-$173k/yr HybridFull Time
5+ YOEBachelor's degree, 5+ years in SaaS customer success and healthcare knowledge required. Requires project management, CRM familiarity, clinical decision support knowledge, executive engagement, and excellent communication skills.
SaaS, clinical decision support (CDS), customer success platforms, CRMs
4w
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Customer Success Manager (Public Sector)
Baltimore, Maryland, United States
RemoteFull Time
3+ YOE3+ years in customer success or related customer-facing role supporting SaaS/public sector customers; experience with SaaS implementation, analytics, and stakeholder communication; willingness to travel.
API
1mo
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Customer Success Manager
Miami or New York City or Philadelphia or Los Angeles or London or Nairobi or Bangalore or Delhi or Mumbai or Jakarta
$85k-$110k/yr RemoteFull Time
3+ YOE3+ years CSM experience owning a book of business, strong project management, comfort with large data sets and compliance workflows, HubSpot experience, strong written and verbal communication.
HubSpot
1mo
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Customer Success Manager - Maryland
Cockeysville, Maryland, United States
OnsiteFull Time
3+ YOE3+ years in customer-facing or project roles, background in sales/account management/customer success, technical aptitude, proven customer-focused solutions delivery, excellent communication and presentation skills, self-motivated.
TCP/IP, HTTP, DNS, SSL, Salesforce, Jira
1mo
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Sr. Manager, Customer Success
Singapore or Asia or California or Philadelphia
RemoteFull Time
6+ YOE3+ Mgmt6+ years leading enterprise customer success or post-sales commercial teams with 3+ years managing managers, APAC experience, CRM/Salesforce and MS Office proficiency, strong commercial and analytical skills.
CRM, Salesforce, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
3w
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Strategic Customer Success Manager
Philadelphia, Pennsylvania, United States
$71k-$120k/yr HybridFull Time
4+ YOE4+ years in account management or customer success, track record driving growth and retention, executive presence, restaurant industry knowledge, advanced analytics skills using Salesforce/Outreach/Tableau/Sigma.
Salesforce, Outreach, Tableau, Sigma
2w
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Customer Success Specialist
Malvern, Pennsylvania, United States
HybridFull Time
1+ YOEHigh school diploma or equivalent and 1–3 years in customer success, service, communications, sales, or account management. Requires accurate communication of complex product and policy information.
SIMMS, FreshDesk, CRM
8h
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Strategic Customer Success Manager
New York City or Philadelphia
$115k-$226k/yr HybridFull Time
9+ YOERequires 9–12+ years in technical customer-facing roles, 6+ years managing strategic-account health and revenue, C-suite communication skills, and a bachelor's degree in Computer Science, STEM, or equivalent experience.
MongoDB, MongoDB Atlas, AWS, Google Cloud, Microsoft Azure
3w
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Customer Success Manager
Wilmington or Logan
HybridFull Time
3+ YOE3+ years B2B account management experience; strong client relationship, negotiation, analytical and communication skills; comfort with technology, CRM usage, and presenting to executives.
Microsoft Teams, Microsoft PowerPoint, Microsoft Excel, Salesforce CRM
2mo
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Customer Success Associate
San Francisco or Salt Lake City or Chicago or Nashville or Philadelphia or United States
$47k-$60k/yr RemoteFull Time
2+ YOEBachelor's degree or equivalent experience, 2-3 years in implementation/account management or related field, prior healthcare experience, strong customer service and escalation handling, excellent communication and analytical skills.
Salesforce
1w
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Chronosphere - Customer Success Architect
New York City or Bridgeport or Boston or Baltimore or Harrisburg
$142k-$230k/yr RemoteFull Time
5+ YOERequires 5+ years in technical customer-facing roles, experience managing complex $1M+ ARR customers, executive communication, project and stakeholder management, and knowledge of observability, monitoring, Kubernetes, Prometheus, OpenTelemetry, and distributed systems.
Kubernetes, Prometheus, OpenTelemetry
1mo
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Customer Success Manager (CSM) - SAP Academy for Customer Success - Newtown Square (Hybrid)
Newtown Square, Pennsylvania, United States
$78k-$181k/yr HybridFull Time
2+ YOE2+ years supporting customers or consulting; ability to drive retention, manage escalations, understand AI fundamentals, strong business acumen, problem solving, and English proficiency.
S/4HANA, SAP SuccessFactors, SAP Business Technology Platform (BTP), SAP Business Data Cloud
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