18 customer implementation manager jobs at 15 companies in Union, IL
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Implementation Manager- Customer Care Transformation
Downers Grove, Illinois, United States
$86k-$119k/yrOnsiteFull Time
Zurn Elkay Water SolutionsNYSE: ZWS: Manufactures sustainable water management and professional-grade plumbing solutions.
5+ YOE5+ years in customer care, operations, process improvement or implementation; SOP ownership, change management, KPI/reporting, strong analytical and communication skills; located in Downers Grove, IL.
PaylocityNASDAQ: PCTY: Provides cloud-based software for payroll, HR, and workforce management.
1+ YOEBachelor's degree (or equivalent experience),1+ year customer-facing experience, HCM implementation experience preferred, strong Excel (VLOOKUP,Pivot) and Microsoft Office skills, communication and project management abilities.
Microsoft Office, Microsoft Excel, VLOOKUP, Pivot tables
Kem Krest: Provides supply chain, packaging, and logistics for OEMs.
Lead complex customer program solutions and implementations, manage project scope/schedule/cost/risk, mentor junior managers, provide solution design and sales support, and perform financial analysis.
Wintrust Financial CorporationNASDAQ: WTFC: Provides community banking, commercial finance, and wealth management services.
2+ YOE2+ years financial services or banking experience required; treasury management preferred. Requires accuracy, attention to detail and excellent communication for customer training and implementations.
PaylocityNASDAQ: PCTY: Provides cloud-based software for payroll, HR, and workforce management.
1+ YOEBachelor's degree,1+ year client-facing/customer service experience,proficiency with Microsoft Office and Excel(VLOOKUP,Pivot),strong communication,analytical and project management skills.
Pella: Designs and manufactures customized windows and doors for homes.
3+ YOESupervise non-exempt team, support order fulfillment and customer service, analyze data, implement process improvements; bachelor's degree or 3-5 years related experience; strong communication and Microsoft Office skills.
5+ YOELeads onsite support teams, manages ERP workflows, enforces safety and PPE, analyzes KPIs and customer data, implements improvement and cost-reduction plans. Requires HS diploma, 5+ years in similar role; bachelor\u0002s preferred.
The Ghoman Group: Operates and develops hotels, restaurants, and hospitality properties.
Bachelor's in business required. Experience planning and implementing sales strategies, CRM and customer-relationship experience, managing sales teams, excellent written and verbal communication, and customer service orientation.
8+ YOE8+ years related experience with a 4-year degree (or equivalent); deep operational knowledge, independent problem solving, process design, customer implementation support, and KPI reporting.
SIOP Manager (Demand Planning & Digital Integration)
Carol Stream, Illinois, United States
$94k-$142k/yrOnsiteFull Time
Marmon: Global industrial organization providing manufacturing and services across sectors.
5+ YOEBuild and run a data-driven SIOP process, integrate customer demand signals into ERP, lead Infor LN SIOP implementation, measure forecast accuracy, develop dashboards and KPIs, and drive continuous improvement.
Infor LN, SAP, Oracle, ERP, Microsoft Excel, Power BI
Spartanburg or Shreveport or Irving or Oak Brook or Long Island or Cranberry Township
$35-$40/hrHybridFull Time
RedSail Technologies: Integrated pharmacy management software and health technology solutions.
2+ YOERequires 2+ years in software implementations, customer onboarding, technical support, or related B2B operations; pharmacy claims, healthcare technology, connectivity, troubleshooting, documentation, and communication experience.
Microsoft Teams, VPN, SFTP, TLS, NCPDP, APIs, Asana, Jira, Monday.com
Marsh McLennanNYSE: MRSH: Global professional services firm providing risk, strategy, and people solutions.
Managing client claims through coverage interpretation and advocacy, leading claim reviews, collaborating with internal teams to implement service strategies, maintaining accurate client files and meeting timelines and quality standards.
Agilant Solutions: Provides managed IT services and digital transformation solutions to enterprises.
Some call center experience required; ability to supervise staff, implement QA programs, handle escalations, collaborate with IT, and use Microsoft Office; strong communication and leadership skills.
Quest DiagnosticsNYSE: DGX: Provides clinical laboratory diagnostic testing and health information services.
3+ YOE3-5 years Epic HL7 laboratory implementation; 3-5 years in a laboratory customer connectivity role; strong customer service; HL7, Quanum, Service Manager familiarity.
IML Containers: Manufacturer of custom plastic containers for the food industry.
2+ YOEManage label production quality, lead audits, investigate customer and supplier complaints, implement corrective actions; requires high school diploma and manufacturing/QA experience.