43 customer success manager jobs at 33 companies in Union, IL
2d
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Customer Success Manager
Naperville, Illinois, United States
$70k-$85k/yr OnsiteFull Time
Requires clear communication, strong organization, follow-through, customer-first judgment, adaptability to shifting priorities, willingness to learn new tools, and ownership of customer outcomes.
Slack, ERP
2mo
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Senior Customer Success Manager (Central Region)
Chicago or Naperville or Bristol or Minneapolis or Atlanta or Wisconsin
$114k-$148k/yr RemoteFull Time
8+ YOE8+ years professional experience, 5+ years as a Customer Success Manager in SaaS, proven customer advocacy and portfolio management, CPM/finance process knowledge, and willingness to travel up to 50%.
OneStream, Oracle EPM (HFM), Oracle EPM (FCCS), Oracle EPM (PBCS), Oracle EPM (Planning), Essbase, FDM, SAP BPC (Outlooksoft), SAP BOFC (Cartesis), IBM Cognos, Anaplan
1mo
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Customer Success Administrator
Chicago, Illinois, United States
$20-$24/hr HybridFull Time
5+ YOEManage inbound order channels, route orders, meet SLAs and customer success metrics, produce reports, train/mentor team members; 5+ years customer service experience desirable; MS Office and CRM experience.
Microsoft Dynamics 365, Microsoft Excel, Microsoft Word, Microsoft Office
2d
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Customer Success Executive
Northbrook or Vancouver or Franklin or Princeton or Marietta
$149k-$182k/yr HybridFull Time
7+ YOEBachelor's degree in business, finance, or related field; 7+ years in Customer Success; 3+ years managing enterprise accounts; executive engagement, ROI modeling, B2B SaaS, financial, analytical, and CRM expertise.
Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Microsoft Outlook, Salesforce, PlanHat, Gainsight
1mo
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Manager Customer Success
Oakbrook Terrace, Illinois, United States
$83k-$174k/yr OnsiteFull Time
5+ YOE2+ MgmtBachelor's degree, 5+ years industry experience, 2+ years managing teams, up to 35% travel, strong communication, negotiation, sales and leadership skills.
Microsoft Office Suite
2d
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Customer Success Account Manager - Signature - Joliet, IL
Joliet or Romeoville or Lockport
$65k-$113k/yr FieldFull Time
0+ YOERequires 0–4 years in customer success, support, or related customer-facing roles, SMB account management experience, strong organization, data-driven decision-making, and excellent written communication.
UPS DRIVE
2mo
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Customer Success Lead (Remote)
Alabama or Arizona or Florida or Georgia or Idaho or Indiana or Kansas or Kentucky or Louisiana or Minnesota or Missouri or Montana or New Jersey or New Mexico or North Carolina or Ohio or Oklahoma or Pennsylvania or South Carolina or Tennessee or Texas or Vermont or Virginia or Wisconsin or Caledonia or United Kingdom or China or Brazil or Asia or South America
RemoteFull Time
3+ YOE3+ years meetings/events experience in the travel industry; knowledge of virtual/hybrid events; Cvent preferred; proficiency in Word, Excel, and Outlook; ability to travel ~35% including international; strong communication and project management skills.
Microsoft Word, Microsoft Excel, Cvent, Microsoft Outlook
1mo
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Customer Success Representative
Woodridge, Illinois, United States
$21-$25/hr OnsiteFull Time
Provide high-touch support for key accounts, manage orders and cases, use ERP/CRM systems, meet call-answer KPIs, and maintain organized account records.
ERP, CRM, Case Management systems, RingCentral, ADP
1mo
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Executive Director, Customer Success (North Hemisphere)
Northbrook or United States or United Kingdom or Mexico
$150k-$250k/yr RemoteFull Time
7+ YOE7+ years in customer success/engagement or enterprise sales, experience building teams and processes, strong customer relationship and C-level communication skills, data-driven and analytical, knowledge of subscription/renewal models, willing to travel ~25%.
2d
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Sr. Customer Success Manager, Health Systems (Remote with Regional Travel)
Wood Dale, Illinois, United States
$130k-$150k/yr FieldFull Time
7+ YOEBachelor's degree, 7+ years in high-volume laboratory customer service, business and financial acumen, strong presentation and communication skills, and a valid driver's license.
Client Problem Tracking, IT
2mo
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Senior Customer Success Specialist - Financial Audit
Coppell or Riverwoods or Kennesaw or Wichita
$71k-$125k/yr HybridFull Time
2+ YOE2+ years external financial audit experience; strong knowledge of audit workflows and CPA firm operations; experience with CCH or tax/accounting software; customer-facing communication and account management skills; CPA valued.
CCH, Salesforce, Certinia
2w
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Enterprise Client Success Manager
Schaumburg, Illinois, United States
$63k-$90k/yr HybridFull Time
PaylocityNASDAQ: PCTY: Provides cloud-based software for payroll, HR, and workforce management.
3+ YOE3+ years payroll/HR or client services experience, strong problem-solving and communication, project management experience preferred, travel up to 25%, proficient with Windows and Microsoft Office.
Microsoft Windows, Microsoft Office
6d
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Student Success Advisor
Rockford, Illinois, United States
$25-$28/hr HybridFull Time
High school diploma or GED, strong customer service, communication, organization, time management, and follow-through skills; experience with Salesforce, Outlook, and communication tools required.
Salesforce, Microsoft Outlook
1mo
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Associate Client Manager - Customer Success
Rosemont, Illinois, United States
$70k-$82k/yr HybridFull Time
2+ YOE2-5 years CPG or related experience; expert Excel/PowerPoint; proficiency with NIQ solutions (RMS,Homescan,Omni,Spectra,Discover); strong analytical, communication, and client-facing skills.
Microsoft Excel, Microsoft PowerPoint, Discover, RMS, Homescan, Omni, Spectra, NIQ tools
4w
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Director of Exhibitor Success
Lithia Springs or Baltimore or Hodgkins or Clifton or Orlando
$105k/yr HybridFull Time
10+ YOE10+ Mgmt10+ years customer service leadership experience; multi-regional team management, project/change management, strong judgment, collaboration, and ability to travel up to 50%.
1mo
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Client Success Coordinator
Schaumburg, Illinois, United States
RemoteFull Time
1+ YOE1-3 years experience in property management/real estate/leasing/temporary housing preferred; bachelor\u0002s degree preferred; strong communication, conflict resolution, organization, attention to detail, and ability to work remotely; lease review and critical thinking skills.
YourHomelink
4w
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Director of Exhibitor Success
Lithia Springs or Baltimore or Hodgkins or Clifton or Orlando
$105k/yr HybridFull Time
10+ YOE10+ Mgmt10+ years customer service experience with managerial responsibility; multi-regional team leadership, strong project/change management, judgment, and emotional intelligence; willing to work nights/weekends and travel up to 50%.
2w
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Customer Relationship Manager
Schaumburg, Illinois, United States
$120k-$140k/yr HybridFull Time
8+ YOEBachelor's degree and 8+ years CRM/lifecycle marketing experience; proven success with email/SMS, marketing automation, journey orchestration, analytics, and cross-functional leadership.
Salesforce Marketing Cloud, Adobe Campaign, HubSpot, Marketo, Microsoft Dynamics 365, Customer Data Platforms (CDPs), Google Analytics, Adobe Analytics, Power BI, Tableau
1mo
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Customer Resolution Coordinator
Minneapolis or Lake Forest or Omaha
OnsiteFull Time
2+ YOE2+ years experience in customer success, technical support, account management, project management or operations; strong communication, cross-functional coordination, and escalation management; bachelor's degree or equivalent preferred.
Salesforce, Jira, Azure DevOps, Asana
2w
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VP of Customer Experience & Support
Elk Grove Village, Illinois, United States
OnsiteFull Time
10+ MgmtRequires 10+ years of customer service or customer success leadership, experience scaling customer-facing teams, strategic and operational leadership, cross-functional collaboration, executive communication, and CRM technology expertise.
Salesforce, Zendesk, ServiceNow, CRM, Flex, Edge
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