Philadelphia or Delaware or New Jersey or Pennsylvania
HybridFull Time
Independence Blue Cross: Provides health insurance plans and managed care services.
6+ YOE1+ MgmtBachelor's or equivalent experience, 6+ years in health insurance, 1+ year managing client-facing teams, strong project management, analysis, communication and leadership skills, MS Office proficiency, and a compatible Android/iOS device for Microsoft Authenticator.
Orion Advisor Solutions: Provides integrated software and investment solutions for financial advisors.
3+ YOE3+ years project management experience, 2+ years leading client-facing projects, strong stakeholder engagement, risk management, process improvement, onboarding customization; bachelor’s degree preferred; PMP preferred; experience with GuideCX or Smartsheet and Orion platforms.
GuideCX, Smartsheet, Orion, Software Development Life Cycle (SDLC)
IFS: Provides enterprise software for asset-intensive and service industries.
3+ YOE3+ years implementing EAM/CMMS solutions (e.g., SAP PM, IBM Maximo, eMaint), consulting/project experience, strong maintenance and asset management domain knowledge, configuration and integration skills, customer-facing communication, and ownership of implementations.
EAM, CMMS, SAP PM, IBM Maximo, eMaint, HxGN EAM, Maintenance Connection, Ultimo
CSC: Provides global business administration and compliance solutions.
Customer-facing experience, strong project management knowledge, ability to coordinate cross-functional teams, excellent written and verbal English communication, and ability to influence senior stakeholders.
Mgr Customer Implementation (Hybrid- PA, NJ, DE) in Philadelphia, Pennsylvania
Philadelphia, Pennsylvania, United States
HybridFull Time
Independence Health Group: Provides health insurance and healthcare administration services.
6+ YOE1+ MgmtManages the team responsible for implementing large, complex clients; drives cross-functional process improvements; oversees delivery, staffing and performance metrics.
AstraZenecaLondon Stock Exchange: AZN: Global biopharmaceutical developing and manufacturing prescription medicines.
7+ YOEBachelor's degree, 7+ years delivering SaaS implementations for enterprise/regulatory customers, demonstrated delivery plans and RAID logs, technical literacy, and experience in pharma or regulated environments.
Education Management Solutions: Provides simulation management and competency assessment software for healthcare.
3+ YOEBachelor's or equivalent,3+ years in customer success/professional services/training/implementation,experience with education or healthcare software,strong presentation/facilitation skills,and ability to travel to customer sites.
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$87k-$294k/yrOnsiteFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
6+ YOE6+ years strategy/management consulting experience with utilities/customer service focus; 3+ years experience in design, analytics, or implementation; 1+ year utilities client experience; hands-on AI/GenAI and automation experience; Bachelor’s or equivalent.
San Francisco or Salt Lake City or Chicago or Nashville or Philadelphia or United States
$47k-$60k/yrRemoteFull Time
Tendo: Software connecting patients and clinicians for seamless healthcare experiences.
2+ YOEBachelor's degree or equivalent experience, 2-3 years in implementation/account management or related field, prior healthcare experience, strong customer service and escalation handling, excellent communication and analytical skills.
Phenom: AI-powered talent experience platform for recruiting and retention.
3+ YOE3+ years in customer-facing deployment or implementation roles; experience driving full implementation lifecycles, organizational change management, executive communication, client facilitation, and comfort with SSO/APIs/data integrations and AI concepts; ability to travel 25%.
Business Analytics Manager - Marketing & Customer Analytics
Pittsburgh or Philadelphia or Tysons or Cleveland or Wilmington
$100k-$204k/yrOnsiteFull Time
PNC Financial ServicesNYSE: PNC: Provides banking, lending, and investment services to customers.
5+ YOE3+ Mgmt5+ years in data management/governance or related field, 3+ years leadership, experience implementing governance/controls in regulated environments, strong stakeholder communication, familiarity with metadata, lineage, and data quality.
Jira, Confluence, Archer, GitHub, Co-Pilot, Python, Microsoft SharePoint
Phenom: AI-powered software platform for talent acquisition and management.
3+ YOE3+ years in customer-facing deployment/implementation or program delivery, organizational change management, executive communication, client facilitation, experience with SSO/APIs/data integrations, and ability to travel ~25%.
Phenom: AI-powered talent experience platform for hiring and retaining talent.
3+ YOE3+ years in customer-facing deployment/implementation roles; experience with change management, stakeholder alignment, executive communication, business writing, client facilitation, SSO/APIs/data integrations, and AI fluency. Ability to travel ~25%.
SSO, APIs, ATS, HRIS, AI Agents, Talent Experience Management (TXM)
Executive Director, Chase Auto Customer and Client Experience Strategy
Plano or Wilmington
OnsiteFull Time
JPMorgan ChaseNYSE: JPM: Global financial services firm providing banking and investment solutions.
10+ YOE10+ Mgmt10+ years leadership in consumer or commercial businesses, demonstrated CX strategy and implementation, team leadership, strong analytical and communication skills, experience leveraging AI and building business cases, BS/BA required.
The TJX CompaniesNYSE: TJX: Operates global off-price retail stores for apparel and home.
2+ YOE2+ MgmtMinimum 2 years retail leadership experience; ability to drive sales, manage operations, recruit and develop associates, implement loss prevention and operational programs, and deliver customer service.
Honeycomb Insurance: Digital insurance platform for commercial landlords and condo associations.
2+ YOE2+ years supporting insurance or B2B SaaS customers; experience across implementation, education, technical support, and billing; strong communication, problem solving, and ability to qualify and develop agency partners.