99 customer success manager jobs at 68 companies in Wayne, PA
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Customer Success Manager
Philadelphia, Pennsylvania, United States
HybridFull Time
4+ YOEBachelor's or equivalent, 4+ years customer-facing experience (Customer Success/Account Management/Consulting), SaaS/technology experience, strong communication and presentation skills, CRM familiarity, willingness to travel up to 20%.
CRM, API
1mo
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Manager, Customer Success
Florianópolis or Philadelphia or Lisbon
RemoteFull Time
5+ YOE5+ years in customer-facing SaaS roles with customer success/account management; experience leading or mentoring teams; strong communication, analytics, and process-building skills; CRM/CS tool and Google Workspace proficiency; comfortable using AI tools.
Google Workspace, HubSpot, Intercom, Zendesk, ChurnZero, Gainsight, ChatGPT, Claude, Gemini, Copilot, Shopify, Klaviyo
1mo
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Manager - Customer Success Enablement
Reading, Pennsylvania, United States
HybridFull Time
Penske Truck Leasing: Provides commercial truck leasing, rental, and vehicle maintenance services.
5+ YOE2+ Mgmt5+ years in customer success or account management, 2+ years people management, hiring experience, leadership, customer service, strong communication and organizational skills, willingness to travel, background/drug screening required.
1mo
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Customer Success Manager, SMB
Wayne or Chesterbrook or United States
$75k/yr HybridFull Time
5+ YOE5+ years customer-facing experience (Customer Success, Support, or Account Management), software product experience, strong communication and client-management skills, bachelor’s degree required; Salesforce and dental experience are a plus.
Salesforce
4w
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Enterprise Customer Success Manager
Philadelphia, Pennsylvania, United States
HybridFull Time
5+ YOE5+ years in SaaS customer success or account management, experience with enterprise/high-value customers, renewal and expansion focus, strong communication and strategic skills, experience using AI tools.
AI tools, APIs, Single Sign-On (SSO)
2w
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Senior Customer Success Manager
Vineland, New Jersey, United States
HybridFull Time
7+ YOE7+ years in customer success/technical account/project management in data center, energy, or high-tech industrial sectors; executive presence; crisis management; strong communication and problem-solving; full professional English.
1w
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Customer Success Manager, User Engagement
Chicago or Kennesaw or Dallas or Indianapolis or Philadelphia or Waltham
$99k-$173k/yr HybridFull Time
5+ YOEBachelor's degree, 5+ years in SaaS customer success and healthcare knowledge required. Requires project management, CRM familiarity, clinical decision support knowledge, executive engagement, and excellent communication skills.
SaaS, clinical decision support (CDS), customer success platforms, CRMs
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Customer Success Manager
Miami or New York City or Philadelphia or Los Angeles or London or Nairobi or Bangalore or Delhi or Mumbai or Jakarta
$85k-$110k/yr RemoteFull Time
3+ YOE3+ years CSM experience owning a book of business, strong project management, comfort with large data sets and compliance workflows, HubSpot experience, strong written and verbal communication.
HubSpot
1w
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Customer Success Rep II
Hamilton or North America
$72k-$90k/yr HybridFull Time
3+ YOERequires 3+ years in customer success, account management, or customer-facing roles, B2B SaaS and CRM experience, relationship management, cross-functional collaboration, and strong communication and analytical skills.
Salesforce, Gainsight, CRM
1mo
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Sr. Manager, Customer Success
Singapore or Asia or California or Philadelphia
RemoteFull Time
6+ YOE3+ Mgmt6+ years leading enterprise customer success or post-sales commercial teams with 3+ years managing managers, APAC experience, CRM/Salesforce and MS Office proficiency, strong commercial and analytical skills.
CRM, Salesforce, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
2w
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Customer Success Specialist
Malvern, Pennsylvania, United States
HybridFull Time
1+ YOEHigh school diploma or equivalent and 1–3 years in customer success, service, communications, sales, or account management. Requires accurate communication of complex product and policy information.
SIMMS, FreshDesk, CRM
2w
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Customer Success Manager
Bethlehem, Pennsylvania, United States
OnsiteFull Time
3+ YOE3+ years B2B inside sales/customer support/account management experience; bachelor\u0002s preferred; CRM/ERP and Microsoft Office proficiency; OEM or scientific instrumentation experience preferred.
CRM, ERP, Microsoft Office
2d
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Customer Success Executive
Northbrook or Vancouver or Franklin or Princeton or Marietta
$149k-$182k/yr HybridFull Time
7+ YOEBachelor's degree in business, finance, or related field; 7+ years in Customer Success; 3+ years managing enterprise accounts; executive engagement, ROI modeling, B2B SaaS, financial, analytical, and CRM expertise.
Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Microsoft Outlook, Salesforce, PlanHat, Gainsight
21h
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Strategic Customer Success Manager
New York City or Philadelphia
$115k-$226k/yr HybridFull Time
9+ YOERequires 9–12+ years in technical customer-facing roles, 6+ years managing strategic-account health and revenue, C-suite communication skills, and a bachelor's degree in Computer Science, STEM, or equivalent experience.
MongoDB, MongoDB Atlas, AWS, Google Cloud, Microsoft Azure
3w
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Customer Success Manager
Wilmington or Logan
HybridFull Time
3+ YOE3+ years B2B account management experience; strong client relationship, negotiation, analytical and communication skills; comfort with technology, CRM usage, and presenting to executives.
Microsoft Teams, Microsoft PowerPoint, Microsoft Excel, Salesforce CRM
3mo
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Assistant Customer Success Manager
Bristol, Pennsylvania, United States
OnsiteFull Time
3+ YOE2+ MgmtBachelor's degree preferred; 3+ years call center experience in financial services; 2+ years supervisory experience.
Salesforce, Zoom, Online Banking, Chat Platform, Call Center Software
2mo
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Customer Success Associate
San Francisco or Salt Lake City or Chicago or Nashville or Philadelphia or United States
$47k-$60k/yr RemoteFull Time
2+ YOEBachelor's degree or equivalent experience, 2-3 years in implementation/account management or related field, prior healthcare experience, strong customer service and escalation handling, excellent communication and analytical skills.
Salesforce
2mo
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Principal Strategic Customer Success Account Manager (AI Enabled, High-Touch)
King of Prussia or United States
$115k-$149k/yr RemoteFull Time
10+ YOE10+ years experience (including 8+ in Customer Success), strategic account management, executive engagement, data-driven decision making, strong communication, experience with Salesforce and Gainsight; bachelor's degree preferred.
Salesforce, Gainsight, ERP, SaaS, AI-enabled tools
1mo
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Customer Success Manager (CSM) - SAP Academy for Customer Success - Newtown Square (Hybrid)
Newtown Square, Pennsylvania, United States
$78k-$181k/yr HybridFull Time
2+ YOE2+ years supporting customers or consulting; ability to drive retention, manage escalations, understand AI fundamentals, strong business acumen, problem solving, and English proficiency.
S/4HANA, SAP SuccessFactors, SAP Business Technology Platform (BTP), SAP Business Data Cloud
1mo
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Director, Customer Success (Renewals Ownership Required)
Holmdel or Raleigh or Denver or Austin or Philadelphia or Chicago
$160k-$180k/yr HybridFull Time
7+ YOEBachelor's degree, 7+ years in customer success or similar leadership, proven retention results, strong strategic leadership, communication, CRM/tool proficiency, and data-driven decision-making.
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