75 customer implementation manager jobs at 58 companies in Yorkville, IL
3w
Save
Mark Applied
Hide
3w
Implementation Manager- Customer Care Transformation
Downers Grove, Illinois, United States
$86k-$119k/yrOnsiteFull Time
Zurn Elkay Water SolutionsNYSE: ZWS: Public water-management making clean-water, hygiene, flow-control, and drinking-water products for commercial, municipal, healthcare, and industrial customers.
5+ YOE5+ years in customer care, operations, process improvement or implementation; SOP ownership, change management, KPI/reporting, strong analytical and communication skills; located in Downers Grove, IL.
Augment: Private AI software serving freight brokers, carriers, shippers, and distributors by automating supply-chain workflows.
5+ YOE3+ Mgmt5+ years implementing B2B distribution/supply chain software, 3+ years leading customer-facing teams, strong distribution and ERP/OMS/WMS/EDI knowledge, program management and client delivery experience.
API, SQL, Postman, Langfuse, Kibana, ERP, OMS, WMS, EDI
Augintel: Private U.S. SaaS providing AI-powered tools to help health and human services professionals analyze case notes.
3+ YOE3+ years child welfare experience and implementation leadership; strong stakeholder management, change management, cross-functional collaboration, and executive communication; proficient with Microsoft Office.
Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Microsoft Teams, HubSpot, Mixpanel, PowerBI, Tableau
Albany or Andover or Atlanta or Austin or Baltimore or Boston or Charlotte or Chicago or Columbia or Denver or Hartford or Houston or Nashville or Pensacola or Tallahassee or Washington
$90k-$120k/yrRemoteFull Time
JLLNYSE: JLL: Global professional services firm specializing in real estate and investment management.
2+ MgmtBachelor’s degree or equivalent experience, 2+ years managing customer or technical support teams, strong communication and mentoring skills, product troubleshooting expertise, and operational improvement experience.
STERISNYSE: STE: Global provider of infection prevention and sterilization solutions.
5+ YOEBachelor's degree (or HS with equivalent experience),5+ years customer-facing project management,software implementation knowledge,PMP preferred,ability to manage multiple projects and travel 25-40% in U.S./Canada.
CRM, Microsoft Excel, Microsoft PowerPoint, Microsoft Word
SamsaraNYSE: IOT: Connected Operations Cloud platform for physical operations.
10+ YOE10+ years in technology consulting or customer-facing implementation, technical product experience, executive stakeholder management, consultative implementation skills, problem solving, and a bachelor's degree.
Connected Operations Cloud, Internet of Things (IoT), Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, Tofu
SpotOn: Private restaurant technology and financial services providing point-of-sale, ordering, reservations, labor, and payment tools to operators.
5+ YOE1+ MgmtRequires 5+ years in customer success or related roles, 1+ year managing teams, and extensive software integrations, restaurant operations, and POS experience. Fintech or SaaS experience preferred.
POS, SaaS, Standard Operating Procedures (SOPs), Service-level Agreements (SLAs)
TransUnionNYSE: TRU: Global information and insights providing credit reporting and risk management.
5+ YOERequires 5+ years in account management, customer success, implementation, or project management; project lifecycle expertise; technical solution translation; bachelor's degree or equivalent; Salesforce and Microsoft Office proficiency.
Salesforce, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Microsoft Outlook, HSA, FSA, AD&D, ESPP
ItronNASDAQ: ITRI: Public technology providing smart networks, software, meters, sensors and services to energy, water utilities and cities.
10+ YOEBachelor's degree or equivalent experience and 10+ years in software implementation, consulting, solution architecture, project delivery, enterprise software, or technology services; team leadership and customer implementation experience required.
Overland Park or New York City or Chicago or Washington
$60k-$75k/yrRemoteFull Time
Epiq: Private legal-services provider helping law firms, corporations, financial institutions, and government agencies manage complex matters.
1+ YOERequires 1–2 years in project management or coordination, customer training, information technology, Relativity, and eDiscovery technology, plus legal services or litigation support experience.
ECP (Extended Care Professional): SaaS provider of eMAR, EHR, CRM, move-in, billing, and business-intelligence software for assisted-living communities.
3+ YOE3+ years across accounting, billing, financial operations or software implementation; strong billing/accounting knowledge, project management, customer-facing implementation experience, bachelor’s degree or equivalent experience.
Perk: Intelligent platform for travel and spend management.
3+ YOE3+ years customer-facing experience with at least 2 years project management; strong finance/ERP knowledge (NetSuite, Dynamics), stakeholder coordination, onboarding/implementation expertise, mentoring skills, and English proficiency. Must be within commuting distance of a hub.
DoorDashNYSE: DASH: Technology enabling local on-demand delivery and commerce.
1+ YOE1–3 years in implementation, customer success, or account management with quota or attainment goals; strong outbound communication, organization, phone skills, and adaptability required.
Chicago or Phoenix or Tempe or Colorado or New York City or Los Angeles or San Francisco
$32-$47/yrRemoteFull Time
DoorDashNYSE: DASH: Technology enabling local on-demand delivery and commerce.
1+ YOERequires 1–3 years in implementation, customer success, or account management, quota or attainment experience, outbound communication, high call-volume comfort, strong organization, and written and verbal communication skills.
Wintrust Financial CorporationNASDAQ: WTFC: Financial holding providing community and commercial banking services.
2+ YOE2+ years financial services or banking experience required; treasury management preferred. Requires accuracy, attention to detail and excellent communication for customer training and implementations.
PaylocityNASDAQ: PCTY: Cloud-based payroll and human capital management software provider.
1+ YOEBachelor's degree,1+ year client-facing/customer service experience,proficiency with Microsoft Office and Excel(VLOOKUP,Pivot),strong communication,analytical and project management skills.
Responsiv: AI regulatory change management platform helping regulated organizations monitor rules, identify compliance gaps, and track remediation.
5+ YOEFive+ years in consulting, regulatory change, or actionable legal/compliance role at a regulated organization. Experience with financial institutions or complex compliance environments. Ability to translate regulatory requirements into customer workflows.
QAD: QAD is a private cloud enterprise software provider serving manufacturers with ERP and supply-chain applications.
3+ YOEBachelor’s or master’s degree and 3–5+ years in sales, project implementation, or customer service; ERP/SaaS experience preferred; analytical, communication, and client relationship skills required.
Chicago or New York City or Austin or Berlin or Bucharest or Dubai or Jakarta or London or Paris or San Francisco or São Paulo or Singapore or Seoul or Sydney or Tokyo
$80k-$125k/yrHybridFull Time
BrazeNASDAQ: BRZE: Customer engagement platform for cross-channel marketing and analytics.
3+ YOERequires 3–6 years of relevant customer success, onboarding, implementation, or project management experience, complex account management, strong communication, technical domain knowledge, and project management expertise.