4w
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Implementation Consultant
Wellesley Hills or Milwaukee or Baltimore or Hartford or Kansas City or Nashville
$54k-$81k/yr HybridFull Time
Client-facing onboarding experience in group benefits preferred; strong communication, time management, organization, and problem-solving skills; ability to collect client data, analyze submissions, and update system of record (QPS).
QPS
4w
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Implementation Consultant
Wellesley Hills or Milwaukee or Baltimore or Hartford or Kansas City or Nashville
$54k-$81k/yr HybridFull Time
Experience with group benefits or related industry preferred; strong client communication, time management, and organization; ability to support multiple time zones; familiarity updating case data in system of record (QPS).
QPS
1mo
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Implementation Specialist US
Conshohocken or United States
$120k-$132k/yr RemoteFull Time
3+ YOE3+ years implementing EAM/CMMS solutions (e.g., SAP PM, IBM Maximo, eMaint), consulting/project experience, strong maintenance and asset management domain knowledge, configuration and integration skills, customer-facing communication, and ownership of implementations.
EAM, CMMS, SAP PM, IBM Maximo, eMaint, HxGN EAM, Maintenance Connection, Ultimo
2mo
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Mgr Customer Implementation (Hybrid- PA, NJ, DE) in Philadelphia, Pennsylvania
Philadelphia, Pennsylvania, United States
HybridFull Time
6+ YOE1+ MgmtManages the team responsible for implementing large, complex clients; drives cross-functional process improvements; oversees delivery, staffing and performance metrics.
MS Office, Project Management Tools
2mo
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Manager Customer Implementation (Hybrid- PA, NJ, DE)
Philadelphia or Delaware or New Jersey or Pennsylvania
HybridFull Time
6+ YOE1+ MgmtBachelor's or equivalent experience, 6+ years in health insurance, 1+ year managing client-facing teams, strong project management, analysis, communication and leadership skills, MS Office proficiency, and a compatible Android/iOS device for Microsoft Authenticator.
Microsoft Office, Microsoft Authenticator
1w
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Implementation Manager - Nurse Call
Wilmington, Delaware, United States
HybridFull Time
5+ YOE5+ years project management experience delivering customer-facing system implementations; strong leadership, budgeting, stakeholder communication, and customer relationship skills.
1mo
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Implementation Manager, Brand Product
London or Wilmington
HybridFull Time
Customer-facing experience, strong project management knowledge, ability to coordinate cross-functional teams, excellent written and verbal English communication, and ability to influence senior stakeholders.
3w
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Implementation Project Manager
Omaha or Philadelphia or Lehi
$73k-$110k/yr HybridFull Time
3+ YOE3+ years project management experience, 2+ years leading client-facing projects, strong stakeholder engagement, risk management, process improvement, onboarding customization; bachelor’s degree preferred; PMP preferred; experience with GuideCX or Smartsheet and Orion platforms.
GuideCX, Smartsheet, Orion, Software Development Life Cycle (SDLC)
1w
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Customer Success Manager
Chesterbrook, Pennsylvania, United States
HybridContract
3+ YOEBachelor's or equivalent,3+ years in customer success/professional services/training/implementation,experience with education or healthcare software,strong presentation/facilitation skills,and ability to travel to customer sites.
1w
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Director, Clinical Design & Implementation - Evinova (Remote)
Wilmington or United States
$153k-$201k/yr RemoteFull Time
Experienced leader with hands-on eCOA study and clinical trial design expertise, protocol-to-requirements translation, team management, product collaboration, and customer-facing delivery experience.
2mo
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Customer Success Associate
San Francisco or Salt Lake City or Chicago or Nashville or Philadelphia or United States
$47k-$60k/yr RemoteFull Time
2+ YOEBachelor's degree or equivalent experience, 2-3 years in implementation/account management or related field, prior healthcare experience, strong customer service and escalation handling, excellent communication and analytical skills.
Salesforce
5d
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Customer Success Manager (Public Sector)
Baltimore, Maryland, United States
RemoteFull Time
3+ YOE3+ years in customer success or related customer-facing role supporting SaaS/public sector customers; experience with SaaS implementation, analytics, and stakeholder communication; willingness to travel.
API
5d
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Customer Onboarding Consultant, Enterprise
Chesterbrook or Wayne or Austin or United States
$90k/yr HybridFull Time
4+ YOE4+ years enterprise implementation/customer success in SaaS, experience implementing large enterprise accounts, director-level consulting, project management, Salesforce experience preferred, bachelor's degree required, authorized to work in the US.
Salesforce
2w
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Hybrid Project Manager- Implementation Specialist- Client Facing
Des Moines or Philadelphia or New Jersey or Delaware
$80k/yr HybridFull Time
3+ YOE3–5 years implementation or project management experience, 10–30 customer implementations, bachelor's degree or equivalent, strong client-facing communication, requirements gathering, and cross-functional coordination.
monday.com, Jira, Asana, Smartsheet, Microsoft Project
1w
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Customer Growth Strategy Manager | Utilities
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$87k-$294k/yr OnsiteFull Time
6+ YOE6+ years strategy/management consulting experience with utilities/customer service focus; 3+ years experience in design, analytics, or implementation; 1+ year utilities client experience; hands-on AI/GenAI and automation experience; Bachelor’s or equivalent.
Salesforce, Dynamics, Amazon Connect, Genesys, NICE
3d
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Director, Customer Engagement & Agent Platforms
Wilmington, Delaware, United States
$150k-$165k/yr HybridFull Time
8+ YOE8+ years in operations or platform management; experience owning engagement, CRM, contact center or dialer platforms and vendors; change management and intake processes; AI and automation implementation; cross-functional leadership.
Zendesk, CRM, messaging platforms, telephony, IVR, dialer, chatbots
1w
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Microsoft Dynamics 365 Customer Engagement (CRM) Manager
Minneapolis or Chicago or Philadelphia or Los Angeles or Houston or Des Moines or St. Louis
$107k-$215k/yr OnsiteFull Time
5+ YOE5+ years leading technical teams, proven Dynamics CE/CRM implementation experience, project management, financial planning, stakeholder management, strong communication and problem-solving skills.
D365 F&SC, BC, CE, Commerce, Power Platform, Microsoft 365, Data & AI, Azure, Microsoft Office, MS Project, Microsoft Dynamics CE
1mo
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Executive Director, Chase Auto Customer and Client Experience Strategy
Plano or Wilmington
OnsiteFull Time
10+ YOE10+ Mgmt10+ years leadership in consumer or commercial businesses, demonstrated CX strategy and implementation, team leadership, strong analytical and communication skills, experience leveraging AI and building business cases, BS/BA required.
AI
3d
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Warehouse Manager - Customer Delivery Hub
Sharon Hill, Pennsylvania, United States
OnsiteFull Time
5+ YOE5+ years warehouse experience, ability to lift 50 lbs, operate vehicle (acceptable MVR required), stand long periods, oversee receiving/packing/shipping, safety program implementation.
1mo
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Business Analytics Manager - Marketing & Customer Analytics
Pittsburgh or Philadelphia or Tysons or Cleveland or Wilmington
$100k-$204k/yr OnsiteFull Time
5+ YOE3+ Mgmt5+ years in data management/governance or related field, 3+ years leadership, experience implementing governance/controls in regulated environments, strong stakeholder communication, familiarity with metadata, lineage, and data quality.
Jira, Confluence, Archer, GitHub, Co-Pilot, Python, Microsoft SharePoint