32 customer insight jobs at 28 companies in Novato, CA

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Sr. Manager, Customer Marketing, Creators
San Francisco, California, United States
$173k-$251k/yr OnsiteFull Time
Adobe
AdobeNASDAQ: ADBE: Empowering everyone to create through innovative digital experiences.
10+ YOERequires 10–12+ years in integrated or customer marketing or lifecycle strategy, independent leadership of complex programs, strategic planning, cross-functional influence, customer insight synthesis, and executive communication.
3w
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Sr. Manager, Customer Experience Insights & Excellence
Charlotte or South Carolina or San Francisco or Los Angeles or New York City
$150k-$181k/yr OnsiteFull Time
Scout Motors
Scout Motors: Reviving the iconic Scout brand with American-made electric vehicles.
10+ YOE2+ MgmtRequires 10+ years in customer experience, support, or contact center quality, 2+ years of leadership and vendor experience, analytical and stakeholder skills, a bachelor's degree or equivalent, and a driver's license.
Voice of the Customer (VoC), NPS, CSAT, BPO
1w
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Staff Program Manager - Voice of the Customer Programs
San Mateo, California, United States
$166k-$205k/yr HybridFull Time
Freshworks
FreshworksNASDAQ: FRSH: Cloud-based customer and employee engagement software platform.
4+ YOERequires 4+ years of program management, 3+ years in CX, market research, or customer insights, Qualtrics experience preferred, qualitative research expertise, cross-functional influence, and a relevant bachelor's degree or equivalent.
Qualtrics, ChurnZero
4w
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Customer Development & Insights Manager, Costco (West Coast Region)
Emeryville or Seattle or San Francisco or Los Angeles
$125k-$140k/yr RemoteFull Time
Premier Nutrition Company
Premier Nutrition Company: Private U.S. subsidiary making ready-to-drink protein shakes, powders, and nutritional bars for health and fitness consumers.
5+ YOE5+ years CPG sales experience, Costco account expertise, strong forecasting and financial analysis, expert Excel, experience with IRI/Numerator and reporting tools, willingness to travel up to 25%.
IRI, Numerator, Microsoft Excel, Microsoft Office, Microsoft Teams, Outlook
2d
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Engagement Manager
San Francisco, California, United States
OnsiteFull Time
Listen Labs
Listen Labs: Private AI-driven customer research platform helping companies interview people at scale and turn responses into actionable insights.
4+ YOERequires 4–8 years of professional experience, with strong relationship-building, communication, and organizational skills. Customer-facing, research, insights, or AI product experience is a plus.
1mo
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Software Engineer, Customer Insights
San Francisco, California, United States
$150k-$200k/yr OnsiteFull Time
Together AI
Together AI: Research-driven AI cloud infrastructure provider offering inference, fine-tuning, GPU clusters, and model training to developers and enterprises.
2+ YOE2+ years building/operating large-scale distributed or customer-facing backend systems. Backend experience in TypeScript/Go/Python/Java/C++; data modeling and strong testing and communication skills.
TypeScript, Go, Python, Java, C++
3w
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Shopper Insights & Analytics Manager – Walmart
Oakland or Bentonville
$109k-$259k/yr HybridFull Time
The Clorox Company
The Clorox CompanyNYSE: CLX: Global manufacturer and marketer of consumer and professional products.
7+ YOERequires 7+ years in shopper or consumer insights, category management, analytics, or related fields; advanced analytics, research, storytelling, retail customer presentation, and Walmart experience preferred.
Circana, NielsenIQ, Walmart Scintilla, Kantar, Mintel, CRC, Microsoft Power BI, Tableau, Microsoft Excel
2mo
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Founding Account Executive
San Francisco, California, United States
OnsiteFull Time
Emanate
Emanate: AI revenue-engine serving industrial materials businesses with autonomous sales and revenue operations.
Own early customer conversations, build pipeline, learn from operators and sales teams, and convert insights into repeatable sales motions.
2w
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Sr. Product Designer
San Francisco or North America
HybridFull Time
Power
Power: Power is a private clinical-trial marketplace helping patients discover, evaluate, and access research studies.
Designs consumer products, leads user research, contributes to product strategy and roadmaps, and combines UX and visual design with customer insights. No formal experience requirement.
3w
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Senior Product Designer
San Francisco, California, United States
OnsiteFull Time
Orion Sleep
Orion Sleep: Consumer sleep-technology selling smart mattress covers with biometric tracking and AI-powered temperature control.
Experienced UI/UX designer to shape the mobile app experience, build a design system, leverage customer insights, and work with LLM-enabled design tools.
Figma Make, Claude Design
1mo
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Staff Product Marketing Manager, Privileged Access Management
Bellevue or Chicago or San Francisco or Toronto
$165k-$226k/yr OnsiteFull Time
Okta
OktaNASDAQ: OKTA: Identity management and access control software provider.
8+ YOE8+ years product marketing experience in cybersecurity/identity, strong technical buyer marketing, messaging creation, stakeholder influence, project management, and customer insight skills.
2w
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Enterprise AI Strategist, Deepgram for Restaurants
San Francisco, California, United States
HybridFull Time
Deepgram
Deepgram: Private voice AI platform providing speech-to-text, text-to-speech, and voice-agent APIs to developers and enterprises.
Customer-facing AI implementation strategist with enterprise relationship skills, operational empathy, product management instincts, adaptability, and experience translating field insights into product requirements.
AI, Speech-to-Text (STT), Text-to-Speech (TTS)
3mo
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Senior Product Marketing Manager (US)
New York City or Miami or San Francisco
$170k-$200k/yr HybridFull Time
Crossmint
Crossmint: Private stablecoin and wallet infrastructure platform for fintechs, enterprises, and AI-agent platforms.
5+ YOE5–7+ years in B2B product marketing in crypto/payments/fintech; strong launches; excellent writing; customer insights; competitive intelligence; comfort with technical buyers.
2mo
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Data Analyst 3, Merchandising Customer Insights (Hybrid, Seattle)
Seattle or Los Angeles or San Francisco
$103k-$171k/yr HybridFull Time
Nordstrom
NordstromNew York Stock Exchange: JWN: Fashion specialty retailer offering apparel, footwear, and accessories.
5+ YOEBachelor's in a quantitative field (or equivalent), 5+ years analyzing complex data, 3+ years SQL (BigQuery preferred), strong R or Python skills, experience with statistical/ML methods and visualization (Shiny, ggplot, matplotlib, Tableau).
SQL, BigQuery, R, Python, Shiny, ggplot, matplotlib, Tableau
2w
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Lead Product Manager, Product-Led Growth (Onboarding & Adoption)
San Francisco or Seattle
$186k-$301k/yr HybridFull Time
DocuSign
DocuSignNASDAQ: DOCU: Provides intelligent agreement management and e-signature software solutions.
12+ YOEBachelor's degree and 12+ years of product management experience in B2B or B2C SaaS; experience with AI, product analytics, experimentation, cross-functional leadership, and customer insight synthesis.
Mixpanel, Amplitude, SQL, AI, ML
2d
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Senior Product Manager, Emerging Technology
New York City or Indianapolis or San Francisco
$179k-$246k/yr OnsiteFull Time
Salesforce
SalesforceNYSE: CRM: The #1 AI CRM driving customer success together.
7+ YOE7+ years in product management or a related role, with experience driving execution, customer insights, cross-functional collaboration, and emerging technologies. Advanced technical or analytical degree preferred.
Agentforce, Customer Relationship Management (CRM)
4w
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Associate Manager, Integrated Marketing, Consumer - DashPass Benefits
New York City or San Francisco or Seattle or Los Angeles or Sunnyvale or Chicago or Austin or Denver or Atlanta or Miami or Boston or Washington
$109k-$160k/yr OnsiteFull Time
DoorDash
DoorDashNYSE: DASH: Technology enabling local on-demand delivery and commerce.
3+ YOEBachelor's degree or equivalent experience and 3–5 years in consumer, product, growth, or lifecycle marketing. Requires launch, campaign, analytics, cross-functional collaboration, and customer-insight experience.
Covey, Covey Scout for Inbound
1w
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Senior Integrated Marketing Manager II, Readiness & Activation Strategy
San Francisco or Mountain View or New York City or Chicago
$149k-$233k/yr HybridFull Time
LinkedIn: The world's largest professional network.
10+ YOE10+ years in B2B, integrated, product, or go-to-market marketing; cross-functional leadership; strategic narratives and plans; customer insight and data analysis; bachelor's degree or equivalent experience.
AI, automation
1mo
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Sr. Product Marketing Manager, Agreement Manager
San Francisco or Chicago or Seattle
$140k-$235k/yr HybridFull Time
DocuSign
DocuSignNASDAQ: DOCU: DocuSign provides intelligent agreement management and e-signature software solutions.
8+ YOE8+ years product marketing in B2B SaaS, bachelor's or equivalent experience, GTM and BOM experience, sales enablement, data-driven customer insights, and ability to simplify technical topics.
1mo
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Product Engagement Manager, User Operations
San Francisco, California, United States
$216k-$240k/yr HybridFull Time
OpenAI
OpenAI: AI research and deployment focused on beneficial AGI.
Experience leading product enablement and launch-readiness functions, building tooling/automations, strong cross-functional collaboration, coaching and managing a small team, and translating customer feedback into product insights.