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75 customer insight jobs at 36 companies in Texas

1mo
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Customer Insights Analyst
Dallas or San Francisco or London or Europe or Asia or Japan or Australia or Korea or Thailand
$80k-$110k/yr HybridFull Time
SquareTrade
SquareTradeNYSE: ALL: Extended warranty and protection plans for consumer electronics.
3+ YOE3+ years analytics or related experience; strong SQL, Tableau, and Excel skills; experience with customer journey analytics, cross-functional influence, critical thinking, and presenting insights to stakeholders.
SQL, Tableau, Microsoft Excel
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1d
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Senior Manager, Customer Insights
Irving, Texas, United States
OnsiteFull Time
7-Eleven
7-ElevenTokyo Stock Exchange: 3382: Operates and franchises a global network of convenience stores.
8+ YOEBachelor's degree and 8–10+ years in Customer or Consumer Insights or Market Research. Requires research roadmap leadership, team development, executive storytelling, qualitative and quantitative methods, and strong business acumen.
Qualtrics, Alida, Medallia, Mintel, NielsenIQ
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1w
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Senior Analyst, Customer Experience & Insights
Houston or Lehi or Philadelphia
HybridFull Time
NRG Energy
NRG EnergyNYSE: NRG: Generates and sells electricity while providing smart home solutions.
3+ YOERequires 3–5 years in customer experience insights or research, quantitative and qualitative research, BI tools, advanced Microsoft Excel and PowerPoint, Microsoft Copilot, communication, collaboration, and project management skills.
Power BI, Tableau, Looker, Microsoft Excel, Microsoft PowerPoint, Microsoft Copilot, Qualtrics, Medallia, Forsta, InMoment, Oracle, SAP, Salesforce, Snowflake, AI tools
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Senior Manager, Customer Insights (m/f/d)
Arlington or Berlin or London or Houston
HybridFull Time
Fluence
FluenceNasdaq: FLNC: Provides energy storage systems and optimization software for renewables.
5+ YOEBachelor's degree (MBA preferred),5+ years B2B customer insights/VoC or market research experience,experience with survey methodology and enterprise feedback platforms,analytical and presentation skills.
Qualtrics, Medallia, AskNicely, Power BI, Salesforce
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1d
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Director, Global Customer Insights & Experience
Nashville or United States or Alabama or Arkansas or Arizona or California or Colorado or Connecticut or District of Columbia or Delaware or Florida or Georgia or Hawaii or Iowa or Idaho or Illinois or Indiana or Kansas or Kentucky or Louisiana or Massachusetts or Maryland or Maine or Michigan or Minnesota or Missouri or Mississippi or Montana or North Carolina or North Dakota or Nebraska or New Hampshire or New Jersey or New Mexico or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or Rhode Island or South Carolina or South Dakota or Texas or Utah or Virginia or Vermont or Washington or West Virginia or Wisconsin or Wyoming
$138k-$230k/yr HybridFull Time
Cummins
CumminsNYSE: CMI: Manufacturer of diesel engines and power generation systems.
Bachelor’s degree required; master’s preferred. Requires progressive customer or employee experience leadership, insights and survey programs, analytics, journey mapping, stakeholder influence, change leadership, vendor management, and governance expertise.
Net Promoter Score (NPS), Customer Satisfaction (CSAT), Customer Effort Score (CES), CRM
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1mo
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Administrator of Digital Customer Experience & Insights
San Antonio, Texas, United States
$62k-$85k/yr OnsiteFull Time
VIA Metropolitan Transit
VIA Metropolitan Transit: Provides public transportation and mass transit services in San Antonio.
3+ YOEBachelor's degree or equivalent experience plus 3 years in digital engagement, analytics, and customer experience operations; strong written/verbal communication, social media and chatbot experience, reporting and vendor management skills.
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3w
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Client Success Manager
Dallas, Texas, United States
HybridFull Time
JustPark
JustPark: App-based platform for finding and reserving parking spaces.
2+ YOE2+ years in customer success/account management in SaaS, strong written/verbal communication with C-suite, analytical and process-oriented, comfortable managing multi-product accounts and travel to customer sites.
Permits, On Demand, EnforcePlus, Valet, Oobeo Valet, RequestAhead, ValetMate, Self-Park, Insights, CurbTrac
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Senior Manager, AI/ML Engineering & Customer Insights - Frisco
Frisco, Texas, United States
$136k-$223k/yr HybridFull Time
McAfee
McAfee: Provides digital security and privacy software for consumers.
10+ YOE10+ years software engineering (3+ years in AI/ML), hands-on Python/Golang, experience with cloud-native architectures, ML lifecycle, NLP/LLMs, stakeholder management, and leading engineering teams.
Python, Golang, OpenAI, Anthropic, Hugging Face, AWS, EKS, Fargate, S3, Lambda, Azure, GCP, Docker, Kubernetes, Microsoft SQL Server, DynamoDB, MongoDB, Cassandra, Apache Spark, Hadoop, Kafka, Redis, RabbitMQ, SQL
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3w
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Associate Client Manager
Texas, United States
$70k-$83k/yr RemoteFull Time
NielsenIQ
NielsenIQNYSE: NIQ: Provides consumer intelligence and retail measurement data services.
3+ YOE3+ years in CPG/retail/analytics or consulting, strong data analysis and client relationship skills, college degree, ability to manage complex accounts and present actionable insights.
NielsenIQ
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3w
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Insights Strategist
Austin, Texas, United States
OnsiteFull Time
Listen Labs
Listen Labs: Automates customer research interviews through generative AI platforms.
3+ YOE3+ years client-facing insights/strategy/research or customer success experience; strong data analysis, storytelling, qualitative and quantitative synthesis, and executive communication skills.
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3w
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Category Analyst
Austin or Pearland
$84k-$200k/yr OnsiteFull Time
Buc-ee's
Buc-ee's: Large travel centers offering fuel, food, and retail merchandise.
1+ YOEAdvanced Microsoft Excel and data visualization skills (Tableau or MicroStrategy). BA/BS+2–4 years or Master’s+1–2 years preferred; ability to analyze large datasets and communicate insights clearly.
Microsoft Excel, Tableau, MicroStrategy
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Technical Support Specialist - Tier II, Radius Mapping
Texas or Tennessee or Missouri or Wisconsin or Illinois
$75k-$85k/yr RemoteFull Time
Motorola Solutions
Motorola SolutionsNYSE: MSI: Provides mission-critical communications and public safety technology.
4+ YOE4+ years technical support experience, SaaS/cloud familiarity, experience with SLAs/KPIs, Zendesk, Datadog, Application Insights, FullStory; on-call/weekend availability; U.S. work authorization required; must pass CJIS fingerprint background check.
Zendesk, Datadog, Application Insights, FullStory
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2mo
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Gaming Displays Product Planner
Spring, Texas, United States
$105k-$162k/yr OnsiteFull Time
HP
HPNYSE: HPQ: Produces personal computers, printers, and related digital imaging products.
7+ YOEProduct planning leadership, portfolio strategy, cross-functional collaboration, and market/customer insights.
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6d
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Research Decision Science Analyst, Customer Insights
Texas or Mexico
$74k/yr OnsiteFull Time
H-E-B
H-E-B: An independently owned food retailer operating stores across Texas and Mexi.
0+ YOERequires related education or equivalent experience, 0+ years in statistics and research, and knowledge of quantitative research, analytics, statistics, R, SQL, Python, machine learning, and AI.
R, SQL, Python, Scantron, Microsoft Office, Microsoft Excel
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6d
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Research Decision Science Analyst, Customer Insights
Texas, United States
OnsiteFull Time
H-E-B
H-E-B: Operates a major supermarket chain in Texas and Mexi
0+ YOERelated degree, formal training, certification, or equivalent experience; 0+ years in statistics and research; knowledge of R, SQL, Python, quantitative research, analytics, statistics, and basic ML and AI techniques.
R, SQL, Python, Scantron, Microsoft Office, Microsoft Excel
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1w
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WW RCC Business Operations Analyst
Austin, Texas, United States
OnsiteFull Time
Apple
AppleNASDAQ: AAPL: Designs and sells consumer electronics, software, and online services.
Uses data and quantitative techniques to provide insights, recommendations, decision support, and operational performance improvements for Retail Customer Care.
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2w
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Capgemini Invent - Organizational Purpose & Strategy - Managing Consultant
Atlanta or Dallas or Chicago or Seattle or Bellevue or New York City or San Francisco
$128k-$249k/yr OnsiteFull Time
Capgemini
CapgeminiEuronext Paris: CAP: Provides global IT consulting and digital transformation services.
Experienced strategy and transformation consultant able to design and implement business and operating models, develop customer insights, and lead small-to-medium projects.
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Product Portfolio Manager - Fenders & Springs
Dallas, Texas, United States
OnsiteFull Time
Dexter Axle
Dexter Axle: Manufacturer of trailer axles, brakes, and suspension components.
7+ YOEBachelor's degree,7+ years in product/portfolio/commercial strategy,strong financial and analytical acumen,experience with customer insights and cross-functional leadership.
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3mo
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Territory Manager II
Dallas, Texas, United States
OnsiteFull Time
Swisher
Swisher: Manufactures and distributes cigars and other consumer tobac products.
2+ YOE2+ years of customer-facing sales experience; ability to translate data into actionable insights; proficient in Excel; valid driver’s license; willingness to travel locally.
Excel, CRM
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3mo
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AI Growth Specialist
Houston, Texas, United States
OnsiteFull Time
ZT Automotive
ZT Automotive: Operates multi-brand dealerships for vehicle sales and service.
Analyze AI and operational data, train and monitor AI models, support inbound/outbound customer communication, develop marketing campaigns, and report insights to leadership.
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