196 customer operations manager jobs at 94 companies in Ames, IA
1w
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Customer Operations Manager
Des Moines, Iowa, United States
OnsiteFull Time
5+ YOE3+ MgmtAssociate's degree in business, operations management, supply chain, or related field; 5+ years' customer service or operations leadership; 3+ years supervising employees; process improvement and metrics experience.
Microsoft 365, Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Teams, Acumatica, Enterprise Resource Planning (ERP), Service-level agreements (SLAs)
1w
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Customer Operations Manager
Des Moines, Iowa, United States
OnsiteFull Time
5+ YOE3+ MgmtAssociate degree required; 5+ years in customer service, operations, or support leadership; 3+ years managing employees; process improvement, metrics, project management, and Microsoft 365 skills.
Microsoft 365, Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Teams, Acumatica, Enterprise Resource Planning (ERP), Employee Stock Ownership Plan (ESOP), Flexible Spending Account (FSA)
1w
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Full Time Operations Manager
West Des Moines, Iowa, United States
OnsiteFull Time
2+ YOERequires 2+ years of specialty retail experience in store operations or visual merchandising, leadership, customer service, communication, POS technology, and ability to lift 40 lbs.
POS, iPad
6d
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Manager of Operations
Ankeny, Iowa, United States
OnsiteFull Time
5+ MgmtHigh school education required; business management degree preferred. Requires five years of management experience, leadership, communication, customer service, accounting-process knowledge, and ability to work in warehouse conditions.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Accumatica, Savant, Scanner, Digital Camera, Copier, Fax, 10 key keypad, alpha numeric keyboard, Pallet Jack, Lift Jack
1mo
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Hospital Operations Manager
Clive, Iowa, United States
OnsiteFull Time
3+ YOE3-5 years managerial experience, P&L ownership, payroll and inventory management, scheduling and labor control, bachelor’s degree preferred.
1w
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Sales Operations Senior Manager [Retail]
New York City or Indianapolis or Raleigh or Charlotte or Chicago or Cincinnati or Cleveland or Kansas City or Columbus or Dallas or Las Vegas or Los Angeles or Baltimore or Rosemont or Boston or Salt Lake City or San Francisco or Seattle or Atlanta or Austin or Miami or Milwaukee or Minneapolis or Denver or Montpelier or Des Moines or Nashville or Detroit or New Orleans or Florham Park or Oklahoma City or Fort Worth or Philadelphia or Pittsburgh or Portland or Houston or United States or North America
$124k-$280k/yr HybridFull Time
7+ YOEBachelor's degree and at least 7 years of experience required; expertise in customer relationship management, sales operations, process improvement, service design, and team coaching.
Customer Relationship Management (CRM)
1mo
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International Trust Operations Manager
Ireland or Seattle or Vancouver or Austin or Boulder or Ankeny or Reading or Ho Chi Minh City
OnsiteFull Time
3+ YOE3–5 years GRC/audit/compliance or trust operations experience, familiarity with SOC 2/ISO 27001, GDPR, customer security questionnaires, risk and third-party assessments, strong communication and audit support skills.
Claude, Copilot
1w
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Sales & Operations Coordinator
Des Moines, Iowa, United States
OnsiteFull Time
3+ YOEHigh school diploma or equivalent and 3–5+ years in administrative, order management, customer service, or operations support. Requires Excel proficiency, multi-system experience, communication, accuracy, and coordination skills.
Microsoft Excel, CRM, ERP, MRP
17h
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Assistant Store Manager (Operations)
Ames, Iowa, United States
$18-$20/hr OnsiteFull Time
1+ YOEMust be 21 or older, flexible for nights, weekends, holidays, and 24/7 operations, with strong communication, problem-solving, customer service, and physical handling abilities. Supervisory experience preferred.
2w
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Manager - Payment and Customer Svc. - (Full-Time )
West Des Moines, Iowa, United States
OnsiteFull Time
5+ YOE2+ MgmtBachelor's degree in a business-related field or equivalent experience; 5+ years in billing operations, including 2+ years in leadership, plus customer service, process management, and strategic planning experience.
Microsoft Office
1w
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SwapLoader - Sales & Operations Coordinator
Des Moines, Iowa, United States
OnsiteFull Time
3+ YOEHigh school diploma or equivalent and 3–5+ years in administrative, order management, customer service, or operations support. Requires Excel proficiency, attention to detail, communication, and multi-system coordination.
Microsoft Excel, CRM, ERP, MRP, KPI, Flexible Spending Account, Health Savings Account, Life and AD&D Insurance, 401k Options, Paid Time Off (PTO), Employee Assistance Program (EAP)
2w
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Fueling Operations Support Manager - REMOTE
Austin or Albany or Annapolis or Atlanta or Augusta or Baton Rouge or Bismarck or Boise or Boston or Carson City or Charleston or Cheyenne or Columbia or Columbus or Concord or Denver or Des Moines or Dover or Frankfort or Hagåtña or Harrisburg or Hartford or Helena or Honolulu or Indianapolis or Jackson or Jefferson City or Juneau or Lansing or Lincoln or Little Rock or Madison or Montgomery or Montpelier or Nashville or Oklahoma City or Olympia or Phoenix or Pierre or Providence or Raleigh or Richmond or Sacramento or Saint Paul or Salem or Salt Lake City or San Juan or Santa Fe or Springfield or Charlotte Amalie or Tallahassee or Topeka or Trenton or Washington
$75k/yr RemoteFull Time
5+ YOERequires a high school diploma/GED, 5+ years in fuel systems, facility maintenance management, or environmental compliance, and 1–3 years of customer relationship experience.
Microsoft Office, Microsoft Excel, Automatic Tank Gage (ATG), Turbine Transfer Pumps (STP), Under Dispenser Containment (UDC)
3w
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Customer Experience and Service Transformation Advisory Senior Manager (Products)
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Pittsburgh or Hartford or St. Louis or Miami or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Walnut Creek or Charlotte or Houston or Arlington or Redmond or Bentonville or Nashville or Detroit
$113k-$338k/yr OnsiteFull Time
8+ YOE8+ years in customer support/experience roles with leadership and selling duties; 5+ years with cloud SaaS, customer service platforms and AI; experience leading large transformations and quantifying business cases.
Salesforce, Dynamics, GenAI, CCaaS, Cloud (SaaS)
1w
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Customer Service Associate (41443)
Des Moines, Iowa, United States
$18/hr OnsiteFull Time
3+ YOERequires 3+ years of customer service experience, including operations and sales, plus strong communication, relationship-building, leadership, problem-solving, and decision-making skills.
Net Promoter Score (NPS)
3d
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Director of Customer Success
United States or Des Moines
RemoteFull Time
7+ YOE3+ MgmtRequires 7+ years in Customer Success, CS Operations, or Growth; 3+ years leading customer-facing teams; and experience improving NRR in SaaS or digital health, with customer success platform expertise.
Gainsight, Totango, ChurnZero
2mo
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Assistant Manager
Des Moines, Iowa, United States
$16-$18/hr OnsiteFull Time
Lead and develop a diverse restaurant team; manage scheduling, hiring, and operations; ensure customer satisfaction and safety.
3mo
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Store Manager
West Des Moines, Iowa, United States
OnsiteFull Time
0+ YOEExperience leading a fast-paced, customer-focused team; strong communication, coaching, and operations management skills.
2mo
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Operations Admin I-1
Grimes, Iowa, United States
$18-$23/hr OnsiteFull Time
Clerical and administrative support in hub/station operations; data entry; customer service; records management; reporting; address verification.
1mo
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Outside Golf Operations Associate
West Des Moines, Iowa, United States
$10-$12/hr OnsitePart Time, Seasonal
Excellent communication and time-management skills; ability to perform outdoor physical tasks including cart staging, range ball collection, and member service; seasonal availability and reliability required.
3mo
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Technical Service Manager
St. Paul or Des Moines or Madison or Springfield
$84k-$97k/yr RemoteFull Time
5+ YOE1+ MgmtLead pest control service delivery, analyze data, coach operations, manage KPIs and customer satisfaction.
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