593 customer operations manager jobs at 219 companies in Aurora, OH
2w
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Operations Manager
Cuyahoga Falls or Akron
OnsiteFull Time
3+ YOE3+ MgmtRequires 3–5 years of retail management experience, operational leadership, recruiting and training proficiency, strong communication and analytical skills, customer service ability, and independent judgment.
point of sale systems, e-commerce, OSHA
1w
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Assistant Operations Manager
Cleveland, Ohio, United States
$120k-$135k/yr OnsiteFull Time
5+ YOE5+ MgmtBachelor's degree in engineering or chemistry required; 5+ years of manufacturing operations management preferred; Lean or Six Sigma experience required; must flex schedule for customer-impacting batches.
4w
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Fire Alarm & Security Operations Manager
Akron, Ohio, United States
OnsiteFull Time
Experienced manager to lead technicians and support staff, oversee installations/maintenance, manage P&L, ensure code compliance, drive customer satisfaction and operational excellence.
1mo
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Operations Manager
Warrensville Heights, Ohio, United States
$23-$30/hr OnsiteFull Time
2+ YOE2-3+ years retail/management experience; bachelor’s preferred; experience in financial, retail and leadership management; proficient with POS, Microsoft Office and Apple devices; strong communication and organizational skills.
Point of Sale system, Microsoft Office, Apple devices
1w
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Cabin Operations Manager
Cleveland, Ohio, United States
OnsiteFull Time
4+ YOEBachelor's degree or equivalent experience and 4+ years in cabin services, aviation operations, or luxury customer service, with experience leading frontline teams and coordinating daily operations.
1mo
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Senior Operations Manager – Print & Mail Services
Parma, Ohio, United States
$90k-$110k/yr HybridFull Time
5+ YOE5+ MgmtBachelor's degree or equivalent, 5+ years leadership in customer-facing operations (BPO/Print/Mail/Managed Services preferred), P&L ownership, strong communication and presentation skills, project management and continuous improvement experience.
2mo
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Service Operations Manager (Cleveland, OH, US)
Cleveland, Ohio, United States
OnsiteFull Time
Multiple years of service or industrial experience with people and P&L management; BA/BS in Business/Management/Engineering; ability to manage budgets, operations, and customer relationships while ensuring safety and technical compliance.
2w
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InSite Operations Mgr
Avon Lake, Ohio, United States
$42k-$133k/yr OnsiteFull Time
5+ YOE2+ MgmtHigh school diploma or equivalent; 5+ years of industrial cleaning experience, including 2 years in management; industrial equipment, scheduling, customer resolution, and operational leadership experience.
KPI, QA/QC
4w
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Operations Project Manager
Cleveland, Ohio, United States
$55k-$60k/yr OnsiteFull Time
Bachelor's degree, strong leadership and customer service skills, proficient with Windows/Excel/Word/Lotus Notes, valid driver’s license, parking industry experience preferred.
Microsoft Windows, Microsoft Excel, Microsoft Word, Lotus Notes
3w
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Warehouse Operations Manager
Maple Heights, Ohio, United States
$50k-$60k/yr OnsiteFull Time
2+ YOEBachelor’s degree in business, management, or hospitality management, or equivalent industry experience; 2+ years in warehouse, operations, maintenance, customer service, or quality assurance required.
1d
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Restaurant Operations Manager
Willoughby, Ohio, United States
OnsiteFull Time
Supervisory experience, food safety certification, restaurant operations knowledge, and ability to train staff, manage revenues, handle customer concerns, and complete administrative duties.
point of sale, security systems, equipment, Calm App, Cirrus MD
1w
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Technical Customer Service Manager
Canton, Ohio, United States
OnsiteFull Time
7+ YOEBachelor's degree in business, engineering, or related field; 7–10+ years in customer, technical service, warranty, or manufacturing operations; cross-functional leadership, KPI management, analytics, and root cause analysis skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Microsoft Teams, Power BI
1mo
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Pharmacy Operations Manager
Willoughby, Ohio, United States
$23-$31/hr OnsiteFull Time
1+ YOEManage non-clinical pharmacy operations, supervise and develop technicians, perform certified technician duties, ensure regulatory compliance, and support customer experience in a retail pharmacy.
Walgreens Online Verification System, LTMP e-modules
3w
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Senior Truck Stop Operations Manager
Ravenna, Ohio, United States
OnsiteFull Time
5+ YOEHigh school diploma/GED, 5 years of progressive leadership experience in high-volume retail, travel center, hospitality, restaurant, or customer service operations, valid driver's license, and computer proficiency.
Microsoft Office
3d
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Sr. National Account Operations Manager
Akron, Ohio, United States
OnsiteFull Time
7+ YOERequires 7–9 years of related experience with a bachelor's degree preferred, or 9–11 years without a degree; at least 7 years in commercial facilities or property management, customer service leadership, CRM, reporting, and complex problem-solving.
CRM
1w
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Operations Coordinator
Cleveland, Ohio, United States
$68k/yr OnsiteFull Time
2+ YOEHigh school diploma required; bachelor's degree preferred. Requires 2 years' equivalent education, training, and experience, Ohio driver's license, customer service and operational management skills, and Excel proficiency.
Microsoft Office, Microsoft Excel
4d
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Store Operations Manager
Warrensville Heights, Ohio, United States
OnsiteFull Time
Customer service and operational experience, basic MS Office skills, valid driver's license, personal vehicle, current insurance, Saturday availability, and unrestricted U.S. work authorization required.
Microsoft Office, Point-of-Sale System (POS)
2w
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Sales Operations Senior Manager [Retail]
New York City or Indianapolis or Raleigh or Charlotte or Chicago or Cincinnati or Cleveland or Kansas City or Columbus or Dallas or Las Vegas or Los Angeles or Baltimore or Rosemont or Boston or Salt Lake City or San Francisco or Seattle or Atlanta or Austin or Miami or Milwaukee or Minneapolis or Denver or Montpelier or Des Moines or Nashville or Detroit or New Orleans or Florham Park or Oklahoma City or Fort Worth or Philadelphia or Pittsburgh or Portland or Houston or United States or North America
$124k-$280k/yr HybridFull Time
7+ YOEBachelor's degree and at least 7 years of experience required; expertise in customer relationship management, sales operations, process improvement, service design, and team coaching.
Customer Relationship Management (CRM)
2mo
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Customer Service Manager - Industrial Distribution - Platinum Accounts
Oakwood Village, Ohio, United States
OnsiteFull Time
5+ YOE5+ years industrial distribution customer service/account operations experience, strong leadership, ERP/CRM and Microsoft Office proficiency, associate degree or HS diploma, Lean/5S certification preferred.
ERP, CRM, Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft Teams
3d
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Operations Lead
Reston or Redmond or Annapolis or California or Colorado or Hawaii or Illinois or Maine or Maryland or Massachusetts or Minnesota or New Jersey or New York or Vermont or Virginia or Washington or United States or Cleveland or Los Angeles County
$130k-$265k/yr OnsiteFull Time
8+ YOE5+ MgmtBachelor's degree and 8+ years relevant experience, or 12+ years equivalent experience; 5+ years leadership experience; operational metrics, customer engagement, workforce, and service delivery expertise required.
Microsoft Office Suite, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Microsoft SharePoint, Microsoft Power Automate, Power BI, Microsoft Teams, Azure, Microsoft 365, Power Platform, AI
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