1,502 customer operations manager jobs at 568 companies in Edgewater, MD
1mo
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Customer Operations Manager
Hanover, Maryland, United States
$55k/yr OnsiteFull Time
1+ YOE1–3 years customer service or operations experience, high school diploma required (bachelor's preferred), Microsoft Office proficiency, strong communication, leadership, and customer resolution skills.
Microsoft Office
3d
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Senior Manager, Customer Operations
Washington, District of Columbia, United States
$75k-$126k/yr OnsiteFull Time
2+ YOERequires 2 years of airline management experience, AOA knowledge, college degree or equivalent experience, budget and equipment management, leadership, communication, and conflict-resolution skills.
Microsoft Office Suite
3w
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Operations Manager - Federal Customer
McLean or Alexandria or Virginia
$161k-$208k/yr OnsiteFull Time
Experience leading operations, program execution, or delivery teams; stakeholder management and cross-functional leadership skills; active TS/SCI clearance required.
SLA, KPI, SOPs
2mo
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Vice President of Customer Operations
Vienna, Virginia, United States
OnsiteFull Time
10+ YOE10+ years in customer operations/customer success/account management within SaaS; experience scaling post-sales operations, strong analytics, and cross-functional leadership; hands-on with customer operations tooling.
Salesforce, Gainsight, Zendesk, HubSpot
1mo
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Customer Operations Specialist
Chantilly, Virginia, United States
OnsiteFull Time
Coordinate customer requests, manage service center operations and inventory, monitor SLAs, handle exceptions and change management, produce reports, and validate test work orders; experience with service center operations, inventory management, SLA monitoring, and customer communication; experience with JIRA, Salesforce, or D365.
JIRA, Salesforce, D365
2w
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Operations Manager
Baltimore, Maryland, United States
$62k-$76k/yr OnsiteFull Time
5+ YOEApproximately 5 years managing organizational, school, or program operations; strong planning, communication, organization, customer service, Microsoft 365 or Google Workspace skills, and technology adaptability.
Microsoft 365, Google Workspace, Salesforce, Adaptive
4d
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Operations Manager
Bethesda, Maryland, United States
OnsiteFull Time
3+ YOERequires 3+ years preferred hotel management experience, hotel leadership and team management success, financial knowledge, high school diploma, valid driver's license, and strong customer focus.
1mo
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Operations Manager- Move
Rockville, Maryland, United States
$55k-$60k/yr OnsiteFull Time
2+ YOE2+ years operations/dispatch experience, crew management, scheduling and logistics skills, customer communication, familiarity with tariff/valuation compliance preferred, valid driver’s license required.
1mo
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Operations Manager (5965)
Lorton, Virginia, United States
$125k-$150k/yr OnsiteFull Time
8+ YOEHigh school diploma, U.S. citizenship, eligibility for a Background Investigation, and minimum 8 years managing contract logistics, maintenance, procurement, and warehouse operations supporting government customers.
1w
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Operations Manager
Fairfax, Virginia, United States
$40k-$70k/yr OnsiteFull Time
Requires management, organization, communication, training, customer and sales skills, valid driver's license, reliable transportation, car insurance, and ability to perform strenuous ladder and cleaning work.
3mo
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Vice President, Customer Operations
Herndon or United States
HybridFull Time
20+ YOE10+ MgmtBachelor's in Business; 20+ years total experience; 10+ years leading customer-facing teams; 6+ years in geospatial/remote sensing; proven global scaling of customer operations; strong communication and strategic planning.
1w
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Operations Manager
Dulles or New York City
$70k/yr OnsiteFull Time
2+ YOERequires 2–3 years of aviation management experience, computer proficiency including Office 365 and Word/Excel, flexible hours, communication, planning, analytical, customer service, conflict-resolution, and safety skills.
Office 365, Microsoft Word, Microsoft Excel, Tug, Belt Loader, PC Air, GPU
1w
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Operations Manager
Sterling, Virginia, United States
OnsiteFull Time
5+ YOE5+ MgmtBachelor's degree or equivalent, 5–7 years of customer service experience, 5+ years of management experience, MS Office proficiency, English fluency, background investigation, and eligibility for CBP seal and airport ID.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft Outlook, ADP
2mo
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Operations Manager (DCA)
Arlington, Virginia, United States
$70k-$87k/yr OnsiteFull Time
3+ YOE3+ years leadership in customer-facing operations; strong interpersonal skills; coach on-floor; ensure security/compliance; flexible schedule.
1mo
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Commercial Operations Manager
Baltimore, Maryland, United States
$85k-$105k/yr OnsiteFull Time
5+ YOEBachelor's degree in related field, 5+ years progressive management experience, terminal/stevedore operations expertise, labor/union experience, customer and government stakeholder management, safety/regulatory knowledge.
3w
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Dir, Customer Operations & Retention NAR
Reston or Libertyville
HybridFull Time
12+ YOE5+ MgmtRequires a bachelor's degree, 12+ years of progressive consumer finance leadership, 5+ years managing customer and operational performance, and experience with behavioral modeling, technology, product management, and agile methods.
AI, predictive churn modeling, next-best-action frameworks, machine learning, API, agile methodologies, FDCPA, UDAAP, CFPB
4w
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Operations Manager
Washington, District of Columbia, United States
$75k-$90k/yr OnsiteFull Time
Leadership and team supervision, customer service focus, budget/P&L experience preferred, valid state driver’s license required, proficiency with Microsoft Office.
Microsoft Office Suite
1w
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Operations Manager II
Washington, District of Columbia, United States
$75k-$96k/yr OnsiteFull Time
3+ YOEBachelor's degree, 3+ years of operations experience, strong organization, communication, and customer service skills, Microsoft Office proficiency, and active Secret clearance required.
Microsoft Office Suite, Microsoft SharePoint
1d
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Operations Manager - DC City Center
Washington, District of Columbia, United States
OnsiteFull Time
5+ YOERequires at least 5 years of experience managing retail operations, payroll, inventory, facilities, workforce training, security, and customer service in a fast-paced environment.
POS systems, inventory control systems, cash register, HVAC, Microsoft Excel
3w
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Director, Customer Experience Strategy & Operations
San Francisco or New York City or Tempe or Sunnyvale or Ann Arbor or Chicago or Washington or Seattle or Los Angeles
$170k-$250k/yr OnsiteFull Time
10+ YOEBachelor's degree and 10+ years in strategy, operations, product operations, customer experience, marketplace operations, consulting, or a similar analytical role; team-building and cross-functional leadership experience required.
AI, automation, internal apps, Covey Scout for Inbound
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