813 customer operations manager jobs at 302 companies in Fenton, MI
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Customer Operations Manager
Detroit, Michigan, United States
$54k/yrOnsiteFull Time
HertzNASDAQ: HTZ: Global leader in vehicle rental and fleet management services.
1+ YOERequires 1–3 years of customer service or operations experience, high school diploma, Microsoft Office proficiency, communication, problem-solving, organizational, and team leadership skills.
Zara: International fashion retailer under Inditex, designing, producing, distributing and selling clothing through stores and online.
Organize and execute store stockroom and warehouse operations, manage replenishment and omnichannel processes, supervise back‑of‑house procedures, use analytics to track KPIs, train and develop store teams.
General MotorsNYSE: GM: Designing, building, and selling the world's best vehicles.
6+ YOEBachelor's degree and 6+ years in CRM, lifecycle marketing, marketing operations, program/project management, customer engagement, or related work. Requires process design, program management, governance, facilitation, and stakeholder skills.
San Francisco or New York City or Tempe or Sunnyvale or Ann Arbor or Chicago or Washington or Seattle or Los Angeles
$170k-$250k/yrOnsiteFull Time
DoorDashNYSE: DASH: Technology enabling local on-demand delivery and commerce.
10+ YOEBachelor's degree and 10+ years in strategy, operations, product operations, customer experience, marketplace operations, consulting, or a similar analytical role; team-building and cross-functional leadership experience required.
AI, automation, internal apps, Covey Scout for Inbound
San Francisco or New York or Tempe or Sunnyvale or Ann Arbor or Chicago or Washington or Seattle or Los Angeles
$170k-$250k/yrOnsiteFull Time
DoorDashNYSE: DASH: Technology enabling local on-demand delivery and commerce.
10+ YOE10+ years in strategy/operations/product ops/customer experience or similar; Bachelor's required (MBA preferred); AI-native operator with strong stakeholder partnership, people leadership, and data-driven problem solving.
CBRENYSE: CBRE: Global commercial real estate services and investment firm.
8+ YOE3+ MgmtHigh school diploma or GED required; bachelor's degree preferred. Requires 8+ years related experience, including 3 years in management or supervision, customer service, budgeting, analysis, negotiation, and Microsoft Office proficiency.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Visio, Microsoft SharePoint, Microsoft OneNote, Microsoft Outlook
Aaron's: Lease-to-own retailer of furniture, electronics, and appliances.
2+ MgmtValid driver's license, satisfactory driving record, and ability to meet DOT requirements. Requires lifting up to 50 pounds independently and 300 pounds with a dolly; college or management experience preferred.
West Marine: Specialty retailer of boating, fishing, and water sports gear.
High school diploma or equivalent, two years of related experience preferred, supervisory and leadership skills, sales and customer service capabilities, analytical ability, and Microsoft Office proficiency.
Microsoft Office Suite, Planogram (POG), Microsoft Excel
PetSmart: Leading North American omnichannel pet retailer.
3+ YOE3+ years retail leadership, full-time availability, flexible schedule including evenings/weekends/holidays, supervisory experience, computer proficiency, strong communication and organizational skills.
Judicial Information Services: Michigan’s court of last resort hears selected appeals and oversees statewide court administration.
10+ YOE5+ MgmtBachelor’s degree or 15 years of senior management experience; 10+ years managing cross-functional technical or service teams, large-scale implementations, service desk operations, and stakeholder-facing delivery.
BlueGrace Logistics: Private third-party logistics provider serving businesses with technology-driven freight management and managed logistics.
5+ YOEBachelor's in supply chain or equivalent,5+ years LTL/FTL experience,experience with big-box retail,ability to analyze transportation data and produce reports,ERP/WMS and Microsoft Office proficiency,strong communication and critical thinking.
New York City or Indianapolis or Raleigh or Charlotte or Chicago or Cincinnati or Cleveland or Kansas City or Columbus or Dallas or Las Vegas or Los Angeles or Baltimore or Rosemont or Boston or Salt Lake City or San Francisco or Seattle or Atlanta or Austin or Miami or Milwaukee or Minneapolis or Denver or Montpelier or Des Moines or Nashville or Detroit or New Orleans or Florham Park or Oklahoma City or Fort Worth or Philadelphia or Pittsburgh or Portland or Houston or United States or North America
$124k-$280k/yrHybridFull Time
PwC: Global professional services network providing audit, tax, and consulting services.
7+ YOEBachelor's degree and at least 7 years of experience required; expertise in customer relationship management, sales operations, process improvement, service design, and team coaching.
Customer Compliance & Business Execution Manager-Remote (MI)
Southfield, Michigan, United States
RemoteFull Time
The Chemico Group: Minority- and veteran-owned chemical management serving manufacturers with chemical services, distribution, and specialty products.
5+ YOERequires 5–8+ years in operations, program management, customer management, or business execution; project leadership, analytics, communication, Microsoft Office, Excel, Power BI, and reporting expertise.
FordNYSE: F: Global automotive manufacturer of cars, trucks, and mobility solutions.
5+ YOEBachelor's degree, 5+ years product management/customer insights or mobile operations experience, strong mobile ecosystem knowledge (iOS/Android), App Store Connect and Google Play Console familiarity, strong communication and cross-functional influence skills.
Mid-States Bolt & Screw: Value-added distributor of fasteners and MRO products serving industrial customers.
5+ YOEBachelor's in supply chain or related or equivalent experience, 5+ years in supply chain/operations/program management, Excel and Power BI proficiency, Epicor Prophet 21 experience preferred, VMI/Kanban experience, analytical and communication skills.
Microsoft Excel, Power BI, Epicor Prophet 21 (P21)
Santa Fe Springs or Van Buren Charter Township or Indianapolis or Detroit
$45k-$50k/yrHybridFull Time
TwinMed: Private medical-supply distributor serving post-acute healthcare facilities with equipment, supplies, and supply-chain services nationwide.
2+ YOEHigh school diploma required; bachelor's preferred. Requires 2+ years in customer service, sales support, account management, onboarding, operations, or related work, plus strong organization, communication, and detail skills.
Microsoft Office, Microsoft Excel, Microsoft Outlook, Microsoft Word, Smartsheet
Better Health Market: Family-owned Michigan natural-grocery chain selling organic food, vitamins, supplements, and natural health products to regional shoppers.
Lead grocery department operations including buying, merchandising, inventory, labor management, team development, and customer service; must lift up to 50 lbs and work flexible schedule.
Microsoft Office, email, operations-related applications