813 customer operations manager jobs at 302 companies in Fenton, MI

2w
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Customer Operations Manager
Detroit, Michigan, United States
$54k/yr OnsiteFull Time
Hertz
HertzNASDAQ: HTZ: Global leader in vehicle rental and fleet management services.
1+ YOERequires 1–3 years of customer service or operations experience, high school diploma, Microsoft Office proficiency, communication, problem-solving, organizational, and team leadership skills.
Microsoft Office
3mo
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Operations Manager
Troy, Michigan, United States
$115k-$125k/yr OnsiteFull Time
Renova One
Renova One: Private nationwide property renovation delivering flooring, turnkey renovations, and emergency restoration for multifamily, commercial, and single-family clients.
5+ YOE5+ years operations/branch management in construction/exterior services; strong leadership; customer relationships; P&L ownership; growth mindset.
4w
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Operations Manager
Troy, Michigan, United States
OnsiteFull Time
Zara
Zara: International fashion retailer under Inditex, designing, producing, distributing and selling clothing through stores and online.
Organize and execute store stockroom and warehouse operations, manage replenishment and omnichannel processes, supervise back‑of‑house procedures, use analytics to track KPIs, train and develop store teams.
SINT, IPOD, STORE MODE, CC
1w
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Customer Engagement Agency Operations Lead
Warren, Michigan, United States
HybridFull Time
General Motors
General MotorsNYSE: GM: Designing, building, and selling the world's best vehicles.
6+ YOEBachelor's degree and 6+ years in CRM, lifecycle marketing, marketing operations, program/project management, customer engagement, or related work. Requires process design, program management, governance, facilitation, and stakeholder skills.
CRM
4w
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Director, Customer Experience Strategy & Operations
San Francisco or New York City or Tempe or Sunnyvale or Ann Arbor or Chicago or Washington or Seattle or Los Angeles
$170k-$250k/yr OnsiteFull Time
DoorDash
DoorDashNYSE: DASH: Technology enabling local on-demand delivery and commerce.
10+ YOEBachelor's degree and 10+ years in strategy, operations, product operations, customer experience, marketplace operations, consulting, or a similar analytical role; team-building and cross-functional leadership experience required.
AI, automation, internal apps, Covey Scout for Inbound
2mo
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Director, Customer Experience Strategy & Operations
San Francisco or New York or Tempe or Sunnyvale or Ann Arbor or Chicago or Washington or Seattle or Los Angeles
$170k-$250k/yr OnsiteFull Time
DoorDash
DoorDashNYSE: DASH: Technology enabling local on-demand delivery and commerce.
10+ YOE10+ years in strategy/operations/product ops/customer experience or similar; Bachelor's required (MBA preferred); AI-native operator with strong stakeholder partnership, people leadership, and data-driven problem solving.
2w
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Portfolio Operations Manager
Dearborn, Michigan, United States
OnsiteFull Time
CBRE
CBRENYSE: CBRE: Global commercial real estate services and investment firm.
8+ YOE3+ MgmtHigh school diploma or GED required; bachelor's degree preferred. Requires 8+ years related experience, including 3 years in management or supervision, customer service, budgeting, analysis, negotiation, and Microsoft Office proficiency.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Visio, Microsoft SharePoint, Microsoft OneNote, Microsoft Outlook
6d
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Customer Accounts Manager
Eastpointe, Michigan, United States
$16-$16/hr FieldFull Time, Part Time
Aaron's
Aaron's: Lease-to-own retailer of furniture, electronics, and appliances.
2+ MgmtValid driver's license, satisfactory driving record, and ability to meet DOT requirements. Requires lifting up to 50 pounds independently and 300 pounds with a dolly; college or management experience preferred.
Microsoft?
1mo
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Restaurant Operations Manager
Sterling Heights, Michigan, United States
OnsiteFull Time
First Watch
First WatchNASDAQ: FWRG: Daytime dining restaurant chain serving breakfast, brunch, and lunch.
Supervise kitchen and dining operations, coach and develop team members, ensure food safety, manage daily revenues/deposits, recruit and resolve customer/employee issues.
2w
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Operations Manager
Harrison Township, Michigan, United States
OnsiteFull Time
West Marine
West Marine: Specialty retailer of boating, fishing, and water sports gear.
High school diploma or equivalent, two years of related experience preferred, supervisory and leadership skills, sales and customer service capabilities, analytical ability, and Microsoft Office proficiency.
Microsoft Office Suite, Planogram (POG), Microsoft Excel
3w
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Retail Operations Manager
Windsor, Ontario, Canada
OnsiteFull Time
PetSmart
PetSmart: Leading North American omnichannel pet retailer.
3+ YOE3+ years retail leadership, full-time availability, flexible schedule including evenings/weekends/holidays, supervisory experience, computer proficiency, strong communication and organizational skills.
2mo
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JIS Senior Manager of Customer Experience
Lansing, Michigan, United States
$126k-$169k/yr OnsiteFull Time
Judicial Information Services
Judicial Information Services: Michigan’s court of last resort hears selected appeals and oversees statewide court administration.
10+ YOE5+ MgmtBachelor’s degree or 15 years of senior management experience; 10+ years managing cross-functional technical or service teams, large-scale implementations, service desk operations, and stakeholder-facing delivery.
ITIL, ITSM, BI, analytics
2mo
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Customer Logistics Operations Manager - Troy, MI
Troy, Michigan, United States
OnsiteFull Time
BlueGrace Logistics
BlueGrace Logistics: Private third-party logistics provider serving businesses with technology-driven freight management and managed logistics.
5+ YOEBachelor's in supply chain or equivalent,5+ years LTL/FTL experience,experience with big-box retail,ability to analyze transportation data and produce reports,ERP/WMS and Microsoft Office proficiency,strong communication and critical thinking.
ERP, WMS, Microsoft Office
2w
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Sales Operations Senior Manager [Retail]
New York City or Indianapolis or Raleigh or Charlotte or Chicago or Cincinnati or Cleveland or Kansas City or Columbus or Dallas or Las Vegas or Los Angeles or Baltimore or Rosemont or Boston or Salt Lake City or San Francisco or Seattle or Atlanta or Austin or Miami or Milwaukee or Minneapolis or Denver or Montpelier or Des Moines or Nashville or Detroit or New Orleans or Florham Park or Oklahoma City or Fort Worth or Philadelphia or Pittsburgh or Portland or Houston or United States or North America
$124k-$280k/yr HybridFull Time
PwC
PwC: Global professional services network providing audit, tax, and consulting services.
7+ YOEBachelor's degree and at least 7 years of experience required; expertise in customer relationship management, sales operations, process improvement, service design, and team coaching.
Customer Relationship Management (CRM)
2w
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Customer Compliance & Business Execution Manager-Remote (MI)
Southfield, Michigan, United States
RemoteFull Time
The Chemico Group
The Chemico Group: Minority- and veteran-owned chemical management serving manufacturers with chemical services, distribution, and specialty products.
5+ YOERequires 5–8+ years in operations, program management, customer management, or business execution; project leadership, analytics, communication, Microsoft Office, Excel, Power BI, and reporting expertise.
Microsoft Office Suite, Microsoft Excel, Power BI
1mo
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Product Manager - Customer Sentiment
Dearborn, Michigan, United States
$80k-$140k/yr HybridFull Time
Ford
FordNYSE: F: Global automotive manufacturer of cars, trucks, and mobility solutions.
5+ YOEBachelor's degree, 5+ years product management/customer insights or mobile operations experience, strong mobile ecosystem knowledge (iOS/Android), App Store Connect and Google Play Console familiarity, strong communication and cross-functional influence skills.
App Store Connect, Google Play Console
1mo
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Customer Program Manager
Burton, Michigan, United States
HybridFull Time
Mid-States Bolt & Screw
Mid-States Bolt & Screw: Value-added distributor of fasteners and MRO products serving industrial customers.
5+ YOEBachelor's in supply chain or related or equivalent experience, 5+ years in supply chain/operations/program management, Excel and Power BI proficiency, Epicor Prophet 21 experience preferred, VMI/Kanban experience, analytical and communication skills.
Microsoft Excel, Power BI, Epicor Prophet 21 (P21)
1w
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Assistant Customer Service Manager 656
Bloomfield Hills, Michigan, United States
OnsiteFull Time
The Kroger Co.
The Kroger Co.NYSE: KR: A leading American supermarket chain and multi-department retail.
Assists with front-end operations, associate supervision, scheduling, sales and profit goals, cash control, budgets, quality assurance, food safety, and store safety compliance.
1w
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Customer Onboarding
Santa Fe Springs or Van Buren Charter Township or Indianapolis or Detroit
$45k-$50k/yr HybridFull Time
TwinMed
TwinMed: Private medical-supply distributor serving post-acute healthcare facilities with equipment, supplies, and supply-chain services nationwide.
2+ YOEHigh school diploma required; bachelor's preferred. Requires 2+ years in customer service, sales support, account management, onboarding, operations, or related work, plus strong organization, communication, and detail skills.
Microsoft Office, Microsoft Excel, Microsoft Outlook, Microsoft Word, Smartsheet
3mo
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Grocery Manager
Lansing, Michigan, United States
OnsiteFull Time
Better Health Market
Better Health Market: Family-owned Michigan natural-grocery chain selling organic food, vitamins, supplements, and natural health products to regional shoppers.
Lead grocery department operations including buying, merchandising, inventory, labor management, team development, and customer service; must lift up to 50 lbs and work flexible schedule.
Microsoft Office, email, operations-related applications