1,167 customer operations manager jobs at 408 companies in Michigan
2mo
Save
Mark Applied
Hide
Customer Operations Manager
Grand Rapids, Michigan, United States
$54k/yr OnsiteFull Time
1+ YOE1-3 years in customer service or operations; HS diploma required, bachelor’s preferred; proficient in MS Office; strong communication; leadership and problem-solving skills.
Microsoft Office
3d
Save
Mark Applied
Hide
Customer Operations Manager (36555)
Grand Rapids, Michigan, United States
$54k/yr OnsiteFull Time
1+ YOERequires 1–3 years in customer service or operations, high school diploma, Microsoft Office proficiency, communication, problem-solving, leadership, and team management skills.
Microsoft Office Suite
2mo
Save
Mark Applied
Hide
Operations Manager
Troy, Michigan, United States
$115k-$125k/yr OnsiteFull Time
5+ YOE5+ years operations/branch management in construction/exterior services; strong leadership; customer relationships; P&L ownership; growth mindset.
1w
Save
Mark Applied
Hide
Senior Director, Customer Operations
Arizona or California or Colorado or Connecticut or Florida or Georgia or Illinois or Indiana or Kentucky or Massachusetts or Michigan or Minnesota or North Carolina or New York or Ohio or Oregon or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Virginia or Washington or Wisconsin
$170k-$190k/yr RemoteFull Time
12+ YOE10+ MgmtRequires 12+ years managing employees in implementation or project management, 10+ years of management, enterprise onboarding, multi-product implementations, distributed teams, capacity planning, vendor management, and executive communication.
5d
Save
Mark Applied
Hide
CX Operations Manager
Austin or Grand Rapids or Minneapolis or Austin
HybridFull Time
6+ YOERequires 6+ years in customer success, customer experience, or revenue operations, including 2+ years in post-sales operations at a B2B SaaS or technology company, plus a relevant bachelor's degree.
Gainsight, Vitally, ChurnZero, HubSpot, Salesforce, Zendesk, Intercom, SQL, Microsoft Excel, Google Sheets, Hex
2w
Save
Mark Applied
Hide
Customer Experience Strategy & Operations Manager, US KASA
Benton Harbor, Michigan, United States
OnsiteFull Time
Bachelor's degree,4–5 years CX operations/contact center experience (7+ years preferred),experience managing contact center relationships,advanced analytics and communication skills,CRM/Data Visualization/CX platform proficiency.
CRM, Data Visualization, CX Platforms
1w
Save
Mark Applied
Hide
Operations Manager
Troy, Michigan, United States
OnsiteFull Time
Organize and execute store stockroom and warehouse operations, manage replenishment and omnichannel processes, supervise back‑of‑house procedures, use analytics to track KPIs, train and develop store teams.
SINT, IPOD, STORE MODE, CC
2w
Save
Mark Applied
Hide
Customer Experience Strategy & Operations Manager, US KASA (72494)
Saint Joseph or Benton Harbor
OnsiteFull Time
4+ YOEBachelor's degree required; 4+ years in CX operations or contact center management; strong analytics, communication, and leadership skills; CRM and CX platform experience.
CRM, Data Visualization, CX Platforms
1mo
Save
Mark Applied
Hide
Clinic Operations Manager
Detroit, Michigan, United States
OnsiteFull Time
3+ YOE3+ Mgmt3+ years leadership or operations management experience; bachelor\u0002s degree preferred; experience in healthcare or customer service; strong communication, decision-making, HIPAA compliance, Word/Excel proficiency, and staff management skills.
Microsoft Word, Microsoft Excel
1d
Save
Mark Applied
Hide
Operations Manager
Livonia, Michigan, United States
$19-$29/hr OnsiteFull Time
Requires analytical, computer, communication, leadership, supervision, influencing, deductive reasoning, and customer service skills; flexible full-time availability including mornings, overnights, weekends, and overtime.
2w
Save
Mark Applied
Hide
Director, Customer Experience Strategy & Operations
San Francisco or New York City or Tempe or Sunnyvale or Ann Arbor or Chicago or Washington or Seattle or Los Angeles
$170k-$250k/yr OnsiteFull Time
10+ YOEBachelor's degree and 10+ years in strategy, operations, product operations, customer experience, marketplace operations, consulting, or a similar analytical role; team-building and cross-functional leadership experience required.
AI, automation, internal apps, Covey Scout for Inbound
3d
Save
Mark Applied
Hide
Contents Operations Manager
Portage, Michigan, United States
$35-$45/hr OnsiteFull Time
3+ YOERequires supervisory experience, restoration operations knowledge, customer service and project coordination skills, valid driver's license, acceptable driving record, and ability to lift up to 50 pounds.
DASH, Encircle, Gratiis, Xactimate
2mo
Save
Mark Applied
Hide
Director, Customer Experience Strategy & Operations
San Francisco or New York or Tempe or Sunnyvale or Ann Arbor or Chicago or Washington or Seattle or Los Angeles
$170k-$250k/yr OnsiteFull Time
10+ YOE10+ years in strategy/operations/product ops/customer experience or similar; Bachelor's required (MBA preferred); AI-native operator with strong stakeholder partnership, people leadership, and data-driven problem solving.
1d
Save
Mark Applied
Hide
Portfolio Operations Manager
Dearborn, Michigan, United States
OnsiteFull Time
8+ YOE3+ MgmtHigh school diploma or GED required; bachelor's degree preferred. Requires 8+ years related experience, including 3 years in management or supervision, customer service, budgeting, analysis, negotiation, and Microsoft Office proficiency.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Visio, Microsoft SharePoint, Microsoft OneNote, Microsoft Outlook
1w
Save
Mark Applied
Hide
Senior Manager, Customer Experience
Jersey City or Denver or New York City or Leeds or Dublin or Michigan or New Jersey or Pennsylvania or West Virginia
$150k-$187k/yr HybridFull Time
8+ YOERequires 8+ years in operations, customer experience, strategy, consulting, business operations, people management, or related functions; a bachelor's degree or equivalent; strong analytics, leadership, communication, and project execution skills.
Fraud, Payments, Gaming, Sportsbook
1w
Save
Mark Applied
Hide
Manager, Claims Operations - APD (Field)
Detroit, Michigan, United States
$103k-$198k/yr FieldFull Time
6+ YOE2+ MgmtBachelor's degree or equivalent education/experience; 6 years progressive customer service, operations, military, or leadership experience; 2 years claims handling and management experience; valid driver's license and insurance adjuster license within 6 months.
MVR
1mo
Save
Mark Applied
Hide
Customer Service Manager
Battle Creek, Michigan, United States
OnsiteFull Time
1+ MgmtLead department operations in a retail store, manage staffing, inventory, scheduling, labor and payroll, ensure food/safety compliance, and meet department KPIs.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint
1d
Save
Mark Applied
Hide
Customer Success Manager (Remote)
Kalamazoo or Orlando or Cincinnati or Nashville
$78k-$193k/yr RemoteFull Time
4+ YOEBachelor's degree, 4+ years in customer success, account management, or related work, and healthcare industry experience. Requires strong communication and knowledge of healthcare technology or clinical operations.
databases, wireless networking, mobile voice clients, system administration, distributed systems architectures
3d
Save
Mark Applied
Hide
Contents Operations Manager
Portage, Michigan, United States
$35-$45/hr OnsiteFull Time
3+ YOERequires supervisory experience, restoration industry knowledge, a valid driver's license, and strong leadership, communication, organizational, customer service, and problem-solving skills. Ability to lift 50 pounds required.
DASH, Encircle, Gratiis, Xactimate, Microsoft Excel
3w
Save
Mark Applied
Hide
General Manager – Healthcare Customer Service Operations
Troy, Michigan, United States
$180k-$200k/yr RemoteFull Time
20+ YOE20+ years healthcare contact-center leadership experience, managing 500+ agents; bachelor\u0002s degree or equivalent; strong SLA/KPI, stakeholder, and operational management; Microsoft Office proficiency.
Microsoft Word, Microsoft PowerPoint, Microsoft Excel
Explore Jobs
Expand Your Job Search
Top Cities in Michigan for Customer Operations Manager
- Customer Operations Manager jobs in Detroit, MI
- Customer Operations Manager jobs in Grand Rapids, MI
- Customer Operations Manager jobs in Warren, MI
- Customer Operations Manager jobs in Sterling Heights, MI
- Customer Operations Manager jobs in Ann Arbor, MI
- Customer Operations Manager jobs in Lansing, MI
- Customer Operations Manager jobs in Flint, MI
- Customer Operations Manager jobs in Dearborn, MI
- Customer Operations Manager jobs in Livonia, MI
- Customer Operations Manager jobs in Troy, MI
- Customer Operations Manager jobs in Westland, MI
- Customer Operations Manager jobs in Farmington Hills, MI
- Customer Operations Manager jobs in Kalamazoo, MI
- Customer Operations Manager jobs in Wyoming, MI
- Customer Operations Manager jobs in Shelby, MI
- Customer Operations Manager jobs in Rochester Hills, MI
- Customer Operations Manager jobs in Southfield, MI
- Customer Operations Manager jobs in Taylor, MI
- Customer Operations Manager jobs in Pontiac, MI
- Customer Operations Manager jobs in Saint Clair Shores, MI