706 customer operations manager jobs at 237 companies in Hickory, NC
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Operations Manager
Charlotte, North Carolina, United States
OnsiteFull Time
Ulta BeautyNASDAQ: ULTA: Largest US beauty retailer selling cosmetics and salon services.
2+ YOEBachelor's preferred; 2+ years retail management experience; financial, retail, and leadership management skills; proficient with POS, Microsoft Office, and Apple devices.
Point of Sale system, Microsoft Office, Apple devices
Advantage Solutions: Provides outsourced sales, merchandising, and marketing for consumer brands.
5+ YOEHigh school diploma or GED required; bachelor's preferred. Requires 5+ years of retail experience with associate management, customer management, supervision, communication, analytical, and Microsoft Office skills.
Microsoft Office Suite, Microsoft Word, Microsoft Excel, Internet
Window Hero: Provider of residential and commercial exterior cleaning services.
Prior management experience, customer-service orientation, strong phone/communication skills, proficiency with Microsoft Suite, able to perform hands-on tasks, and able to pass drug and background checks.
WillScotNASDAQ: WSC: Provides turnkey modular space and portable storage rental solutions.
5+ MgmtExperience managing branch operations, workforce and budgets in a service/shop or construction environment; MS Office proficiency; leadership, logistics, inventory and customer-service skills.
Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft Teams, Salesforce.com, SAP, Tableau, Hyperion, Smartsheets
Charlotte or Saint-Laurent or United States or Canada
RemoteFull Time
ABB E-mobility: Develops and manufactures electric vehicle charging infrastructure and software.
5+ YOEBachelor's degree in engineering, business, economics, or related field; 5+ years in customer success, technical account management, infrastructure operations, or professional services; EV and industrial technology expertise.
High school graduate preferred; ability to lead a team; strong store operations, merchandising, and customer service skills; ability to manage budgets, staff performance, and safety standards; must hold or obtain Certified Food Safety Manager accreditation.
Manage front-end store operations, hire/train associates, meet financial and sales goals, maintain safety and food-safety accreditation, strong customer service and leadership skills, and meet physical demands.
average cost inventory system (ACIS), CAO, Food Lion To-Go applications, Computer Based Training (CBT), hand held computers, smart devices
MaerskNasdaq Copenhagen: MAERSK-B: A global logistics providing integrated transportation and supply chain services.
Experience leading logistics or supply chain implementations and multi-stakeholder projects; knowledge of international supply chain operations; strong customer engagement, communication, problem-solving, and prioritization skills; PMP, ACP-PMI, equivalent certification, or equivalent education and experience.
Microsoft Project, Microsoft Excel, Microsoft PowerPoint
Operations Manager - Transit Fare Inspection Program
Charlotte, North Carolina, United States
$95k-$110k/yrFieldFull Time
Block by Block: Provides cleaning, safety, and hospitality services for urban districts.
5+ MgmtHigh school diploma required; college or extended education preferred. Requires 5 years of management experience, customer service, judgment, communication, leadership, and proficiency in MS Word, MS Excel, and MS Outlook.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Kronos Timekeeping
University of North Carolina at Charlotte: Public research university offering undergraduate and graduate degree programs.
Bachelor’s degree or equivalent training and experience; operations, event management, or AV experience; strong communication and customer service skills. Preferred AV, student staff management, and venue experience.
Marriott InternationalNASDAQ: MAR: Operates and franchises a global network of hotels and resorts.
4+ YOEHigh school diploma/GED plus 4 years of guest services, front desk, housekeeping, or related experience, or a 2-year hospitality, business, or related degree plus 2 years of experience.
Standard Operating Procedures (SOPs), Local Standard Operating Procedures (LSOPs)
Customer Care Manager - State Farm Agent Team Member
Belmont, North Carolina, United States
$55k-$60k/yrOnsiteFull Time
Phil Champion State Farm: An independent insurance agency focused on delivering insurance and financial services while supporting community involvement and employee growth.
Oversee customer service operations, strong communication and organizational skills, ability to manage multiple priorities; prior customer service or office management preferred; must obtain applicable state insurance licenses.
Senior Manager Global Travel Operations (United States)
Atlanta or Charlotte or Chicago or Dallas or Grand Rapids or Hermitage or Minneapolis
OnsiteFull Time
Deloitte: Global provider of audit, consulting, tax, and advisory services.
Experience with large travel agency operations, travel category procurement and negotiation, GDS (Amadeus/Sabre), online booking tools, strong Excel/PowerPoint skills, customer service and escalation management, and stakeholder influence.
GDS, Amadeus, Sabre, Online Booking Tools, Microsoft Excel, Microsoft PowerPoint
RXONYSE: RXO: Provide asset-light transportation and freight brokerage solutions.
5+ YOEBachelor’s degree or equivalent, 5 years of logistics or transportation sales experience, Microsoft Office proficiency, advanced Excel skills, communication, analytical, and relationship-building abilities.
Microsoft Office, Microsoft Project, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
Dick's Sporting GoodsNYSE: DKS: Omnichannel retailer of sports equipment, apparel, and footwear.
1+ YOE1-3 years experience, high school diploma or equivalent, retail management or customer-focused experience, hiring and performance management skills, workforce planning and operational execution.
New York City or Indianapolis or Raleigh or Charlotte or Chicago or Cincinnati or Cleveland or Kansas City or Columbus or Dallas or Las Vegas or Los Angeles or Baltimore or Rosemont or Boston or Salt Lake City or San Francisco or Seattle or Atlanta or Austin or Miami or Milwaukee or Minneapolis or Denver or Montpelier or Des Moines or Nashville or Detroit or New Orleans or Florham Park or Oklahoma City or Fort Worth or Philadelphia or Pittsburgh or Portland or Houston or United States or North America
$124k-$280k/yrHybridFull Time
PwC: Providing audit, tax, and management consulting services to businesses.
7+ YOEBachelor's degree and at least 7 years of experience required; expertise in customer relationship management, sales operations, process improvement, service design, and team coaching.
1+ YOEHigh school or GED,1+ years relevant operations/processing/customer service experience,ability to research and resolve problems,manage multiple priorities,and strong written/verbal communication.