267 customer operations manager jobs at 128 companies in Ionia, MI
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Customer Operations Manager
Grand Rapids, Michigan, United States
$54k/yr OnsiteFull Time
1+ YOE1-3 years in customer service or operations; HS diploma required, bachelor’s preferred; proficient in MS Office; strong communication; leadership and problem-solving skills.
Microsoft Office
2w
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Customer Operations Manager (36555)
Grand Rapids, Michigan, United States
$54k/yr OnsiteFull Time
1+ YOERequires 1–3 years in customer service or operations, high school diploma, Microsoft Office proficiency, communication, problem-solving, leadership, and team management skills.
Microsoft Office Suite
6d
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Operations Manager
Ionia, Michigan, United States
$60k/yr OnsiteFull Time
3+ YOEThree years of operations management preferred; high school diploma or GED required; Microsoft Office proficiency, communication, leadership, customer service, accounting, inventory, conflict resolution, and valid transportation required.
Microsoft Office Suite
2w
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CX Operations Manager
Austin or Grand Rapids or Minneapolis or Austin
HybridFull Time
6+ YOERequires 6+ years in customer success, customer experience, or revenue operations, including 2+ years in post-sales operations at a B2B SaaS or technology company, plus a relevant bachelor's degree.
Gainsight, Vitally, ChurnZero, HubSpot, Salesforce, Zendesk, Intercom, SQL, Microsoft Excel, Google Sheets, Hex
2mo
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Senior Manager Global Travel Operations (United States)
Atlanta or Charlotte or Chicago or Dallas or Grand Rapids or Hermitage or Minneapolis
OnsiteFull Time
Experience with large travel agency operations, travel category procurement and negotiation, GDS (Amadeus/Sabre), online booking tools, strong Excel/PowerPoint skills, customer service and escalation management, and stakeholder influence.
GDS, Amadeus, Sabre, Online Booking Tools, Microsoft Excel, Microsoft PowerPoint
1mo
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Operations Manager (Full-Time)
Grandville, Michigan, United States
$17-$21/hr OnsiteFull Time
0.08+ YOEAble to perform store operations, promotions, inventory, POS, freight, visual merchandising, and customer service; high school diploma or GED (or minimal retail experience); must be 18+ and able to lift 50 lbs.
Point of Sale (POS), Performance Tracker, Inventory Manager, SPG, Planner, Zone Maintenance Action Plan
2mo
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JIS Senior Manager of Customer Experience
Lansing, Michigan, United States
$126k-$169k/yr OnsiteFull Time
10+ YOE5+ MgmtBachelor’s degree or 15 years of senior management experience; 10+ years managing cross-functional technical or service teams, large-scale implementations, service desk operations, and stakeholder-facing delivery.
ITIL, ITSM, BI, analytics
1mo
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Operations Manager (Executive Role)
Forest Hills, Michigan, United States
$47k/yr FieldFull Time
2+ YOE2 years security supervisory experience preferred, high school diploma required, Michigan CPL and LEOSA required/acceptable, proficiency with Microsoft Office, strong communication and customer-service skills.
Microsoft Word, Microsoft Excel, Microsoft Outlook
1w
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Office Operations Coordinator
Grand Rapids, Michigan, United States
$19-$23/hr OnsiteFull Time
Intermediate Microsoft Office 365 skills, strong organization, communication, decision-making, and customer coordination abilities. A 2- or 4-year college degree and operations or management experience are preferred.
Microsoft Office 365
1mo
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Operations Manager (Full-Time)
Grandville or Byron Center
$17-$21/hr OnsiteFull Time
0.08+ YOEHigh school diploma or GED, minimal retail experience (1–3 months) or training preferred, ability to lift 50 lbs, flexible schedule including nights/weekends/holidays, POS and inventory knowledge, strong customer service and merchandising skills.
Point of Sale (POS), Performance Tracker, Inventory Manager, SPG, Planner
3mo
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Grocery Manager
Lansing, Michigan, United States
OnsiteFull Time
Lead grocery department operations including buying, merchandising, inventory, labor management, team development, and customer service; must lift up to 50 lbs and work flexible schedule.
Microsoft Office, email, operations-related applications
1mo
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Growth Operations Specialist
Grand Rapids, Michigan, United States
$65k-$110k/yr RemoteFull Time
Bachelor's degree preferred, experience in customer-facing roles and project management, strong Microsoft Office skills, ability to manage multiple priorities and support sales growth initiatives.
Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Microsoft Outlook, Microsoft Teams, Electronic Medical Records (EMR)
3w
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Operations Associate #54 Sparta
Sparta, Michigan, United States
OnsiteFull Time
Support store operations including inventory, vendor management, cash handling, merchandising, audits; high school diploma/GED, valid Michigan driver\u0019s license, Food Safe certification, basic Word/Outlook/Excel skills.
Microsoft Word, Microsoft Outlook, Microsoft Excel
2mo
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Customer Service Lead FT
Caledonia, Michigan, United States
OnsiteFull Time
High school diploma/GED, ability to supervise front-end operations, perform cash/transaction handling, train staff, manage scheduling and budgets, perform physical tasks (lift up to 50 lbs), and use basic computer/email/spreadsheet tools.
3mo
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Shift Manager
Lansing, Michigan, United States
OnsiteFull Time
Oversee daily operations, supervise staff, ensure customer satisfaction, manage inventory, train employees, enforce policies, and handle cash.
1mo
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Branch Operations Lead- Jenison- Jenison, MI
Jenison, Michigan, United States
OnsiteFull Time
1+ YOE1+ years retail banking experience, high school diploma/GED, ability to work branch hours including evenings and weekends, strong attention to detail, leadership and operational skills, complete Branch Operations Lead Training Program, able to travel for in-person training/meetings.
3w
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Store Manager
Lansing, Michigan, United States
$50k/yr OnsiteFull Time
Manage store operations, maximize sales and customer satisfaction, oversee personnel, enforce policies, control expenses, and ensure safety and compliance.
1mo
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Overnight Stocking Manager
Grand Ledge or DeWitt
OnsiteFull Time
4+ YOE4+ years retail or customer service experience, progressive leadership, ability to manage operations, financials, safety, and team development; bachelor’s degree or equivalent experience preferred.
3mo
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General Manager, Plainfield
Grand Rapids, Michigan, United States
$55k-$60k/yr OnsiteFull Time
2+ YOELead store operations, manage a team, ensure compliance, drive sales and customer satisfaction. 2+ years cannabis retail preferred; 21+; able to work 50-55 hours.
Microsoft Office, Retail POS, Online ordering, Rewards platforms
2mo
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Assistant Manager I
Grand Rapids, Michigan, United States
OnsitePart Time
Support store operations, customer service, merchandising, supervising and training associates; must lift up to 55 lbs, read and follow operational directives; high school diploma preferred; retail management experience preferred.
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