679 customer operations manager jobs at 273 companies in Monroe, MI
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Customer Operations Manager
Detroit, Michigan, United States
$54k/yr OnsiteFull Time
1+ YOERequires 1–3 years of customer service or operations experience, high school diploma, Microsoft Office proficiency, communication, problem-solving, organizational, and team leadership skills.
Microsoft Office
3mo
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Operations Manager
Troy, Michigan, United States
$115k-$125k/yr OnsiteFull Time
5+ YOE5+ years operations/branch management in construction/exterior services; strong leadership; customer relationships; P&L ownership; growth mindset.
3w
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Operations Manager
Troy, Michigan, United States
OnsiteFull Time
Organize and execute store stockroom and warehouse operations, manage replenishment and omnichannel processes, supervise back‑of‑house procedures, use analytics to track KPIs, train and develop store teams.
SINT, IPOD, STORE MODE, CC
1d
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Customer Engagement Agency Operations Lead
Warren, Michigan, United States
HybridFull Time
6+ YOEBachelor's degree and 6+ years in CRM, lifecycle marketing, marketing operations, program/project management, customer engagement, or related work. Requires process design, program management, governance, facilitation, and stakeholder skills.
CRM
1w
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Customer Operations Leader- Store Experience
Windsor, Ontario, Canada
OnsitePart Time
1+ YOERequires 1–2 years in customer service, merchandising, or operations; experience leading others; health and safety knowledge; business acumen; flexible scheduling; mobility; and ability to lift up to 40 pounds.
3w
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Director, Customer Experience Strategy & Operations
San Francisco or New York City or Tempe or Sunnyvale or Ann Arbor or Chicago or Washington or Seattle or Los Angeles
$170k-$250k/yr OnsiteFull Time
10+ YOEBachelor's degree and 10+ years in strategy, operations, product operations, customer experience, marketplace operations, consulting, or a similar analytical role; team-building and cross-functional leadership experience required.
AI, automation, internal apps, Covey Scout for Inbound
2mo
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Director, Customer Experience Strategy & Operations
San Francisco or New York or Tempe or Sunnyvale or Ann Arbor or Chicago or Washington or Seattle or Los Angeles
$170k-$250k/yr OnsiteFull Time
10+ YOE10+ years in strategy/operations/product ops/customer experience or similar; Bachelor's required (MBA preferred); AI-native operator with strong stakeholder partnership, people leadership, and data-driven problem solving.
1w
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Portfolio Operations Manager
Dearborn, Michigan, United States
OnsiteFull Time
8+ YOE3+ MgmtHigh school diploma or GED required; bachelor's degree preferred. Requires 8+ years related experience, including 3 years in management or supervision, customer service, budgeting, analysis, negotiation, and Microsoft Office proficiency.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Visio, Microsoft SharePoint, Microsoft OneNote, Microsoft Outlook
1mo
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General Manager – Healthcare Customer Service Operations
Troy, Michigan, United States
$180k-$200k/yr RemoteFull Time
20+ YOE20+ years healthcare contact-center leadership experience, managing 500+ agents; bachelor\u0002s degree or equivalent; strong SLA/KPI, stakeholder, and operational management; Microsoft Office proficiency.
Microsoft Word, Microsoft PowerPoint, Microsoft Excel
2mo
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Store Operations Manager – Customer Service & Inventory Management
Perrysburg or Holland or Maumee or Sylvania or Toledo or Rossford or Ottawa Hills or Oregon or Swanton or Whitehouse or Waterville or Bowling Green or Northwood
$57k-$65k/yr OnsiteFull Time
Managerial experience preferred; responsible for leading store teams, inventory and purchasing, customer experience, scheduling, and equipment operation. Comfortable working indoors/outdoors and lifting 25–50 lbs.
POS, forklift, loader
1d
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Customer Accounts Manager
Eastpointe, Michigan, United States
$16-$16/hr FieldFull Time, Part Time
2+ MgmtValid driver's license, satisfactory driving record, and ability to meet DOT requirements. Requires lifting up to 50 pounds independently and 300 pounds with a dolly; college or management experience preferred.
Microsoft?
2w
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Restaurant Operations Manager
Royal Oak, Michigan, United States
$52k-$65k/yr OnsiteFull Time
Supervisory experience, food safety certification, restaurant operations knowledge, sales goal management, team development, customer service, hiring, revenue accounting, and administrative skills.
point of sale, security systems, equipment, computers
2mo
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National Customer Care Manager
Windsor, Ontario, Canada
$98k-$120k/yr OnsiteFull Time
8+ YOEBachelor's degree, minimum 8 years in customer care/fixed operations/sales/marketing, supervisory experience, bilingual English & French, strong written/verbal communication, knowledge of dealership sales/service/parts.
3w
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Retail Operations Manager
Windsor, Ontario, Canada
OnsiteFull Time
3+ YOE3+ years retail leadership, full-time availability, flexible schedule including evenings/weekends/holidays, supervisory experience, computer proficiency, strong communication and organizational skills.
2mo
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Customer Logistics Operations Manager - Troy, MI
Troy, Michigan, United States
OnsiteFull Time
5+ YOEBachelor's in supply chain or equivalent,5+ years LTL/FTL experience,experience with big-box retail,ability to analyze transportation data and produce reports,ERP/WMS and Microsoft Office proficiency,strong communication and critical thinking.
ERP, WMS, Microsoft Office
1w
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Sales Operations Senior Manager [Retail]
New York City or Indianapolis or Raleigh or Charlotte or Chicago or Cincinnati or Cleveland or Kansas City or Columbus or Dallas or Las Vegas or Los Angeles or Baltimore or Rosemont or Boston or Salt Lake City or San Francisco or Seattle or Atlanta or Austin or Miami or Milwaukee or Minneapolis or Denver or Montpelier or Des Moines or Nashville or Detroit or New Orleans or Florham Park or Oklahoma City or Fort Worth or Philadelphia or Pittsburgh or Portland or Houston or United States or North America
$124k-$280k/yr HybridFull Time
7+ YOEBachelor's degree and at least 7 years of experience required; expertise in customer relationship management, sales operations, process improvement, service design, and team coaching.
Customer Relationship Management (CRM)
2w
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Customer Compliance & Business Execution Manager-Remote (MI)
Southfield, Michigan, United States
RemoteFull Time
5+ YOERequires 5–8+ years in operations, program management, customer management, or business execution; project leadership, analytics, communication, Microsoft Office, Excel, Power BI, and reporting expertise.
Microsoft Office Suite, Microsoft Excel, Power BI
1mo
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Product Manager - Customer Sentiment
Dearborn, Michigan, United States
$80k-$140k/yr HybridFull Time
5+ YOEBachelor's degree, 5+ years product management/customer insights or mobile operations experience, strong mobile ecosystem knowledge (iOS/Android), App Store Connect and Google Play Console familiarity, strong communication and cross-functional influence skills.
App Store Connect, Google Play Console
2d
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Assistant Customer Service Manager 656
Bloomfield Hills, Michigan, United States
OnsiteFull Time
Assists with front-end operations, associate supervision, scheduling, sales and profit goals, cash control, budgets, quality assurance, food safety, and store safety compliance.
1mo
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Associate Customer Service Mgr - 442
Northville, Michigan, United States
$19-$20/hr OnsiteFull Time
Assist and supervise front-end operations, manage scheduling, cash control, budgets, safety and quality standards; maintain product knowledge and customer service; adhere to food safety and legal guidelines.
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