2,001 customer operations manager jobs at 618 companies in Monterey Park, CA
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Senior Manager, Customer Operations
Thousand Oaks or United Kingdom or India
$112k-$140k/yrHybridFull Time
SAGE Publishing: Independent academic publisher serving students, researchers, educators, and professionals with books, journals, library resources, and digital tools.
Significant customer operations leadership experience, distributed-team and people-leader management, analytical performance skills, cross-functional collaboration, continuous improvement, and Microsoft Office, CRM, customer systems, and reporting-tool proficiency.
AVITA MedicalNasdaq: RCEL: Public therapeutic acute wound care serving clinicians and patients with regenerative skin-restoration technologies.
2+ YOETwo years of university coursework and 2+ years in customer service, operations, or order management. Salesforce CRM and ERP experience required; medical device experience preferred.
Salesforce CRM, ERP, Five(.com), Microsoft Dynamics, Microsoft Excel, Microsoft Office Suite
Circadia Health: Saving lives with AI-powered contactless monitoring
2+ YOERequires 2–6 years in strategy and operations, consulting, banking, or enterprise program management; proven outcome ownership, strong analytics, systems thinking, complex program management, and executive communication.
SKIMS: Solutions-oriented brand creating the next generation of underwear, loungewear and shapewear.
4+ YOE4+ years in fraud prevention, risk operations, payments or related fields; strong analytics, vendor and stakeholder management, chargeback experience, and familiarity with fraud indicators and access governance.
Hospital Association of Southern California: Nonprofit regional hospital trade association representing Southern California hospitals and health systems through advocacy, education, and support.
10+ YOERequires 10 years of operational executive experience, 5+ years of project management, strong communication, collaboration, organization, customer service, judgment, and Microsoft Office Suite experience.
Month2Month: Private furnished-housing provider offering professionally managed monthly homes for corporate relocations, insurance claims, and families.
5+ YOE2+ MgmtBachelor's degree and 5+ years in customer experience or service operations, including 2+ years managing teams. Requires analytics, escalated-case management, process improvement, Microsoft Excel or Google Sheets, and CRM or property systems experience.
3+ YOE3+ Mgmt3+ years leadership in customer-facing operations; strong coaching and mentorship; security/compliance awareness; ability to manage on-floor operations in a fast-paced environment.
Talbots: American women’s apparel retailer selling clothing, shoes, and accessories through stores and online channels.
2+ YOERequires 2+ years of specialty retail experience in store operations or visual merchandising, leadership, customer service, POS technology, flexible scheduling, and ability to lift 40 pounds.
Anderson Sport and Wellness: Private Newport Beach physical therapy and wellness clinic serving active adults and athletes through one-on-one rehabilitation.
2+ YOE2+ MgmtMinimum 2 years operations/administration or team leadership experience, strong customer service, relationship-building, administrative and problem-solving skills, systems orientation, and revenue focus.
Microsoft Office Suite, Google Calendar, Google Drive, Gmail, JazzHR, KEAP CRM, YouTube
Excel Hotel Group: Private hotel ownership, management, and development operating branded and independent hotels.
3+ YOE3+ years hotel supervisory or management experience; strong leadership, communication and customer service skills; ability to coach teams and manage priorities; flexible schedule including evenings, weekends, and holidays; experience with hotel property management systems and Microsoft Office.
hotel property management systems, Microsoft Office
dnata: State-owned UAE aviation-services provider serving airlines with ground handling, cargo, catering, retail, and travel services.
2+ YOE2+ Mgmt2+ years aviation management experience, people management and planning skills, customer focus, conflict resolution, strong communication, ability to work under pressure, Office 365/Word/Excel proficiency, flexible hours, ability to perform physical handling tasks and ensure regulatory compliance.
Office 365, Word, Excel, PC Air, GPU, Tug, Belt Loader
Highgate: Hospitality management and real estate investment firm.
5+ YOE5+ years progressive hotel experience or equivalent degree+experience, prior supervisory responsibility, proficiency with Windows, ADP and Nor1, strong communication, multitasking, and customer service skills.
Verde Clean: Hispanic-owned commercial facilities services providing e-friendly cleaning and janitorial services to businesses.
2+ YOE2+ Mgmt2+ years progressive operations experience and 2+ years leading direct reports; proficiency with Microsoft Office; bilingual English/Spanish required; strong organizational, communication, safety, and customer-service skills; ability to travel between sites and lift up to 25 lbs.
HeySage, ADP, Divvy, Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft PowerPoint
Avocado Green Brands: Privately held U.S. manufacturer and retailer of certified organic mattresses, bedding, pillows, and solid wood furniture.
2+ YOE2+ years customer service or account management experience preferred, proficiency with Microsoft Office (Excel, Word, PowerPoint) and NetSuite, experience with EDI and shipping platforms, strong communication and problem-solving skills.
EDI, FedEx, UPS WorldShip, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, NetSuite
San Francisco or New York City or Tempe or Sunnyvale or Ann Arbor or Chicago or Washington or Seattle or Los Angeles
$170k-$250k/yrOnsiteFull Time
DoorDashNYSE: DASH: Technology enabling local on-demand delivery and commerce.
10+ YOEBachelor's degree and 10+ years in strategy, operations, product operations, customer experience, marketplace operations, consulting, or a similar analytical role; team-building and cross-functional leadership experience required.
AI, automation, internal apps, Covey Scout for Inbound
Facility Operations and Customer Experience Manager
Irvine, California, United States
$73k-$83k/yrOnsiteFull Time
Pacific Neuropsychiatric Specialists: Private outpatient psychiatric group serving Southern California patients with medication management, psychotherapy, and advanced treatments.
5+ YOE3+ MgmtRequires a high school diploma, 5+ years of progressive healthcare operations experience, 3+ years managing staff and workflows, and experience with customer service, compliance, audits, quality improvement, and mental healthcare.
San Francisco or New York or Tempe or Sunnyvale or Ann Arbor or Chicago or Washington or Seattle or Los Angeles
$170k-$250k/yrOnsiteFull Time
DoorDashNYSE: DASH: Technology enabling local on-demand delivery and commerce.
10+ YOE10+ years in strategy/operations/product ops/customer experience or similar; Bachelor's required (MBA preferred); AI-native operator with strong stakeholder partnership, people leadership, and data-driven problem solving.
Samyang America, Inc.: U.S. food sales subsidiary of South Korean Samyang Foods, distributing ramen, sauces, snacks, and other Korean foods.
8+ YOE3+ Mgmt8+ years in customer experience/order management in CPG/food/retail, 3+ years leading managers, deep SAP SD and ERP experience, strong analytics, stakeholder management, and operational strategy skills.