905 customer operations manager jobs at 347 companies in Lancaster, CA
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CX Manager, Customer Trust & Risk Operations
Los Angeles, California, United States
$110k-$125k/yrOnsiteFull Time
SKIMS: Designs and sells intimate apparel and loungewear.
4+ YOE4+ years in fraud prevention, risk operations, payments or related fields; strong analytics, vendor and stakeholder management, chargeback experience, and familiarity with fraud indicators and access governance.
KnitWell Group: Retailer operating a portfolio of iconic women's fashion brands.
2+ YOERequires 2+ years of specialty retail experience in store operations or visual merchandising, leadership, customer service, POS technology, flexible scheduling, and ability to lift 40 pounds.
Excel Hotel Group: A hotel offering guest service and operational excellence while investing in employee growth and leadership development.
3+ YOE3+ years hotel supervisory or management experience; strong leadership, communication and customer service skills; ability to coach teams and manage priorities; flexible schedule including evenings, weekends, and holidays; experience with hotel property management systems and Microsoft Office.
hotel property management systems, Microsoft Office
CLEARNYSE: YOU: Provides biometric identity verification for seamless travel and access.
3+ YOE3+ MgmtRequires 3+ years of leadership experience in customer-facing operations, strong communication and organizational skills, technology proficiency, policy compliance, and successful completion of a government background investigation.
Chrysalis: Providing job training and transitional employment to disadvantaged individuals.
2+ YOE1+ Mgmt1+ years management, 2+ years program delivery/customer service, experience with client populations (re-entry), strong communication, coaching and operational problem-solving, Microsoft and Google Suite proficiency, willing to be on-call and work flexible hours.
San Francisco or New York City or Tempe or Sunnyvale or Ann Arbor or Chicago or Washington or Seattle or Los Angeles
$170k-$250k/yrOnsiteFull Time
DoorDashNYSE: DASH: Local food delivery and on-demand logistics platform.
10+ YOEBachelor's degree and 10+ years in strategy, operations, product operations, customer experience, marketplace operations, consulting, or a similar analytical role; team-building and cross-functional leadership experience required.
AI, automation, internal apps, Covey Scout for Inbound
Floor & DecorNYSE: FND: Specialty retailer of hard surface flooring and related accessories.
3+ YOE3+ years retail management experience, proficiency in hiring/training, P&L review, inventory and safety oversight, strong communication and analytical skills.
San Francisco or New York or Tempe or Sunnyvale or Ann Arbor or Chicago or Washington or Seattle or Los Angeles
$170k-$250k/yrOnsiteFull Time
DoorDashNASDAQ: DASH: On-demand delivery platform connecting consumers with local merchants.
10+ YOE10+ years in strategy/operations/product ops/customer experience or similar; Bachelor's required (MBA preferred); AI-native operator with strong stakeholder partnership, people leadership, and data-driven problem solving.
WellBiz Brands: Manager of a portfolio of beauty and wellness franchises.
State cosmetology license required, strong customer service and supervisory skills, ability to perform blowouts, inventory and sales management, and experience using Booker.
Phoenix or New York City or San Francisco or Los Angeles
$140k-$160k/yrHybridFull Time
Whatnot: Social marketplace for buying and selling via live streams
6+ YOERequires 6+ years of experience, including 4+ in workforce management, strong data analysis and SQL skills, Zendesk and customer support systems experience, and excellent communication.
LVMHEuronext Paris: MC: A diversified luxury conglomerate managing fashion, spirits, and beauty brands.
5+ YOERequires 5+ years of retail store management experience with strong operations expertise, leadership, communication, organization, customer service, and ability to work varied schedules and handle merchandise.
POS systems, inventory control systems, HVAC, Microsoft Excel
Truemed: Facilitates tax-free HSA and FSA payments for wellness merchants.
3+ YOE3-4+ years in Customer Success/Account Management in e-commerce, DTC, marketplace, or SaaS; portfolio management; data analysis; strong communication; cross-functional collaboration.
3+ YOE3-5 years in sales support, customer service, or related roles; contract/billing operations experience; attention to detail; Bachelor's degree or equivalent experience; strong communication and problem-solving skills.
Bourns: Manufacturer of electronic components, sensors, and circuit protection devices.
5+ YOE5–7 years in technical sales, customer service leadership, or a related electronics function preferred; team leadership, operational improvement, customer processes, analytics, and Microsoft Office proficiency required.
Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, SAP, Sales Cloud, CRM, EDI
VCA Animal Hospitals: Operates animal hospitals providing veterinary medicine and pet services.
3+ YOE2+ Mgmt3+ years client service experience with ≥2 years supervisory/management; preferred veterinary/healthcare experience; skills in team leadership, conflict resolution, training, client retention, and managing 24-hour operations.
Mars Veterinary Health: Global provider of preventive, specialty, and emergency veterinary care.
3+ YOE2+ Mgmt3–5 years client service experience with at least 2 years supervisory experience; strong leadership, training, conflict resolution, client retention, and ability to manage 24-hour/high-volume veterinary or healthcare operations.
Plug: Online marketplace for trading and auctioning used electric vehicles.
5+ YOE5+ years in customer support or operations, experience building/scaling support functions, creating SOPs/SLAs/dashboards, cross-functional collaboration, hands-on with Zendesk/HubSpot/Salesforce, familiarity with workflow automation and AI-enabled triage.
Norchem Corporation: Designs and manufactures industrial water treatment and reclamation systems.
7+ YOE7+ years in office management, customer service, order management, or related roles; ERP experience; strong organization, communication, and multitasking skills; proficient with Microsoft Office; ability to work independently.
ERP, Microsoft Excel, Microsoft Word, Microsoft Outlook, Adobe Acrobat
Goodwill Southern California: Non-profit organization providing job training and employment placement services.
2+ YOE2–4 years supervisory retail or customer-focused operations experience; high school diploma/GED; strong communication, problem-solving, POS and MS Office skills; ability to coach teams and meet sales and operational goals.
The RealRealNASDAQ: REAL: Online marketplace for authenticated luxury resale and consignment.
3+ YOE3+ years retail operations management experience; ability to lead inventory, shipping, loss prevention, and logistics; strong analytical, problem-solving, and communication skills.